BE
Bernard E
Active since Apr 2014
4
Reviews
0
Industries
Reviews
4 reviews32 months ago
Turner Morris generators and Top Dog Tool Shop
In December 2022 I purchased a brand new 8kVA Turner Morris generator from Top Dog Tool Shop, a Turner Morris agent. This unit came with a one year warranty. In June 2023 the generator suddenly would not start. We established a starter motor problem, so removed it and took it to Knysna Armature Winders. Knysna Armature Winders confirmed it to be a factory fault as a jumper weld on the field coil had broken. I requested a replacement stater motor asap as my business was suffering negative publicity due to loadshedding. I was told by Top Dog they had informed Turner Morris who would phone me. After a few days I purchased a replacement starter motor through Knysna Armature Wonders as I had to protect the reputation of my business. Top Dog then informed me that Turner Morris had agreed to replace the starter motor. I in turn asked for a refund as I already had a replacement and the defective one was to be repaired. I did not want 3. Top Dog said they would inform Turner Morris who would contact me. Since then I have been given the runaround by Turner Morris and Top Dog who have not refunded me or replaced the starter motor. To date I have not received a single phone call from Turner Morris.
0 replies
126 months ago
Holiday account ripoff!
Try and connect/disconnect your holiday account online and the story is that self service part of their website is not working. Phone a call center and they promise its done. Call again a week later and they tell you the account is in arrears because its been connected for the last 26 days! Just another money grabbing ripoff by a monopoly! And guaranteed there will be no response because they dont care!
75 replies
128 months ago
Minor fault becomes major problem
Have had a problem for ages. Tried to get our voice-mail sorted out, and now cannot make or receive a call. Call the \call centre"and you are left on hold for ages listening to irritating music. Some of us have work to do and cannot sit waiting on \""hold\"" forever! Telkom"
75 replies
136 months ago
Shocking service after 31 years as a client
I recently realised i had gone overdrawn by R1270 while out of the country. I went into FNB to deposit cash to resolve this issue, only to be told my account had been closed and that amount written off as a bad debt! This despite the fact that FNB has my phone number and email address! I deposited the cash anyway. I then sent an email requesting that I not be adversely affected by credit agencies, etc and that I be advised accordingly by return email.<br> <br> The reply I received stated that I should phone Trans Union to find out! This after 31 years of faultless banking with FNB! And to think that I started my working career with FNB 31 years ago - DISGUSTING!<br> <br> I am glad I have chosen to close my FNB acounts permanently!
77 replies
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5 Star
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4 Star
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3 Star
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2 Star
3 (75%)
1 Star
1 (25%)