DT
Denny T
Active since May 2014
12
Reviews
0
Industries
Reviews
12 reviews13 months ago
It was an absolute pleasure being helped by Boledi Masehla
It was an absolute pleasure being helped by Boledi Masehla. She managed to help save me a couple hundred rands on my monthly premiums. I'm happy with the service and would highly recommend MiWay.
53 replies
25 months ago
Called to perform a review of my policies and wanted to reduce my premium with minimal changes affecting my excess
Called to perform a review of my policies and wanted to reduce my premium with minimal changes affecting my excess. I was helped by Lesedi and Ayanda and was more than delighted with the outcome.
58 replies
37 months ago
I was initially assisted by Katleho Raleino for a policy review and she managed to reduce my monthly premium
I was initially assisted by Katleho Raleino for a policy review and she managed to reduce my monthly premium. However, she advised that a senior would call to further see if the premium could be reduced. Mandisa Ledwaba (senior) called back and managed to further reduce my monthly premium by a few hundred rands. The staff are so professional, courteous and kind. Interactions are quick and hassle-free. Thank you and keep up the great work.
53 replies
50 months ago
Called through to perform a review on my current policy and managed to get much better premiums than I had expected
Called through to perform a review on my current policy and managed to get much better premiums than I had expected. In less than 5 minutes, Busisiwe Mabizela helped me with the entire process. Very happy with the service and would highly recommend MiWay.
53 replies
51 months ago
Absolutely useless!
Appalling service! To replace a broken bin, I followed the procedure of logging a call and getting a reference number! 2 weeks pass and I'm told to now contact the depot. Tried calling the depot to get more info and none of the lines work. Having to remove the refuse myself every week... Yet still having to pay for the non-service every month. Absolutely pathetic! All this to replace a bin! A BIN!!! No wonder nothing works!
0 replies
51 months ago
Absolutely frustrating experience
Frustrating experience. Simple process of trying to collect a document, the online booking site is offline. Trying to contact the help centre and after listening to audio prompts for 5 min and getting through to an agent, the call cuts immediately. Surely there are ways to make important processes like this more efficient. Like absolutely nothing works!
53 replies
52 months ago
Professional, efficient and hassle-free service
My car broke down and through the app, I managed to get assistance from Bradley. Service was efficient and professional, and within 20 minutes, a tow truck was available to pick up my vehicle. The courtesy call to find out if the truck had arrived was also greatly appreciated. Highly recommend MiWay
53 replies
56 months ago
Amazing customer service, as always
I had another amazing shopping experience at Randburg Runner. I was assisted by Riaan who was knowledgeable in advising me which shoe was the best for my needs and patient enough to also allow me to try on a few pairs to get a feel for the shoes before making an informed purchase. Amazingly, it was a little over two years since I last popped into the store, and salesman Nick (who helped me previously) still remembered me and the shoe brand I bought. The service and experience is unparalleled at Randburg Runner. I highly recommend shopping there and will definitely go back for more goodies.
0 replies
61 months ago
Poor network connectivity, no response from support and issue still persists
Logged an issue about poor connectivity on 2021-03-19, and a second one on 2021-03-25. Still no response! Very poor network and service from them. Planning to cancel real soon.
53 replies
62 months ago
Great customer service
Nompumelelo was very helpful in assisting me with my policy review. Following the review, my premiums are less than what I'm currently paying so I'm very happy
56 replies
Review Distribution
5 Star
7 (58.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (41.666666666666664%)