BM
Baagi M
Active since Jun 2014
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Good morning ☀️ I’d like to give a special shoutout to Mpho Marutla from MyWay
Good morning ☀️ I’d like to give a special shoutout to Mpho Marutla from MyWay. I recently requested a callback to review my premium, and although he had been trying to reach me all week while I wasn’t available, he finally got through to me this morning (Saturday, 14 February) around 8am — literally my wake-up call 😅 Even though it wasn’t the most convenient time, he was incredibly patient, professional, and polite while I was still half asleep. And the best part? He helped me save about R500 on my insurance premiums this year — what a Valentine’s gift! Thank you, Mpho, for the excellent service and for going the extra mile. MyWay, this level of customer care is truly appreciated 👏
56 replies
22 months ago
Unhappy customers- poor customers service
I sent my kids tablets for screen repairs, it took 3 months. When they return the pink one was off and couldn’t charge and the blue one was on 63% by the end of the day it died and never charged again, mind you these are fairly new. I have sent emails to them and I am not assisted
0 replies
22 months ago
Hisense technician did not close my washing machine
I bought a Hisense washing machine front loader on the 24 February 2024, mid may the machine was not working, called Makro and they referred the matter to Hisense, the technician came and opened my machine and told me it is because of roaches and they won’t do anything unless I paid. He didn’t leave any paperwork nothing, he didn’t close the machine properly. I called Hisense and I was told they will send him back to close it and they will send me a diagnosis report but up to today the warranty seal have been Brocken and I am left with a new machine that doesn’t work ☹️
53 replies
29 months ago
Great customer servi...
Great customer service and they are understanding 💗
73 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)