MP
Mareline P
Active since Jul 2014
12
Reviews
0
Industries
Reviews
12 reviews18 months ago
Worst Tax Consultants
I would give them zero stars if I could. I changed consultants because the first one was dreary, and the second one wasn't much better. Their service and response is ********** and when things go wrong they just decide not to assist any longer. Turn, and run, as fast as you can.
0 replies
33 months ago
Home Connect has always had amazing service
Home Connect has always had amazing service. Today again, dealing with Richard was an absolute pleasure. He assisted me effectively and efficiently, and helped until the problem was solved, not once getting impatient or irritable - as has been my experience with other ISP's. Thank you Richard, for your patience and assistance and for sorting out my line 😊
60 replies
33 months ago
Turn, and run!!!!
The company are very friendly and helpful at the start, but once you are in the thick of things then they do not assist and their turn around times are DISMAL!!!! Their first deduction amount they took was the wrong one, it took them more than a week to get back to me and now they are terminating because of me "not co-operating". I am still waiting for feedback, everyone tells you they'll get back to you but they never do. I do not recommend their "services".
60 replies
58 months ago
Continuous Bad Service and Failure of Service Delivery
Good Day Netstar Team, I sincerely hoped to come back with a positive review. But alas.... even after being assisted with a fitment date of the device for the contract to be carried over to my new vehicle, the fitment date came and the team FAILED to show up. This is actually comical. I then called to follow up, after which it was confirmed that the date was actually the day that I was following up on after 14h00 came and went and no one showed up. I then cancelled your services and went with another provider (which has been seamless from start to finish with AMAZING after sales service - tdo yourselves a favour and take a leaf from their book, it'll stand you in good stead) and was advised that the last debit order would be the cancellation amount. Which it hasn't been, and I am actually not even remotely or slightly surprised at, seeing as you clearly and quite blatantly can't even get the fundamentals right. I have , since then, been struggling to get assistance telephonically- thusly I am back here. It's been 2 weeks with no resolve or any sort of constructive feedback. So we they again...... Please CANCEL my policy, and make sure the next debit amount is the cancellation amount. Thanks.
0 replies
59 months ago
TERRIBLE Service and Incompetent Staff
I'd give 0 stars if I could. After countless emails, multiple phone calls, as well as many empty promises I am STILL waiting for my tracking device to be fitted into my vehicle. I have a new car and the contract needs to be carried over but nobody seems to care enough to assist?! Pillar to post and no resolve. YOUR SERVICE IS HORRIBLE!!!!!!
106 replies
66 months ago
Abandoned Roadside
I was left a little destitute without petrol and Ntokozani Sibeko assisted me swiftly with someone to come through and assist. I was even asked to send my location, and he phoned to check up on me to see if I had been assisted. Thank you for the amazing service!
56 replies
67 months ago
Lack of Security and bad service on FNB accounts
If I could give you 0 stars I would!! This is the third month in a row where there is fraud happening on my account. If it isn't unauthorised debits on my credit card, it is unauthorised debit orders on my account. WHERE IS THE SECURITY!!!????!!!! And then I call to dispute it and you tell me it will take 7 DAYS TO PROCESS, AND THIS IS DUE TO NO FAULT OF MY OWN. I am beyond irate!!!! In addition to this, there is an amount deducted from my account for insurance that I cancelled and which was also debited incorrectly, I was also told that, that would take 7 days. It has been WELL over 7 days since that enquiry and I still don't have that money. RIDDLE ME THIS FNB??????? I AM CLOSING MY ACCOUNT WITH YOU GUYS. YOU ARE A JOKE!!!!
53 replies
68 months ago
Excellent Service
Thank you very much to Lifa and MiWay for the amazing and friendly service, you guys saved me almost R500 on comprehensive car insurance!! Thank you guys!!
53 replies
76 months ago
Shoddy Service and Lack of Feedback
I have an HP Laptop that I bought through FNB Devices. The screen was faulty and has been replaced within Warranty, but with a lesser quality screen. It is not anti glare and the resolution is also less. I have yet to hear feedback in this regard, after many failed attempts of making contact.
0 replies
91 months ago
Thank You Martin!!!!
I have been calling since last week Thursday for my medical aid certificate to be sent to me, to no avail. Today I called and spoke to Martin, who not only did what he said he was going to do but did so efficiently. Martin is an asset to your call centre and business!!
105 replies
Review Distribution
5 Star
5 (41.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
6 (50%)