MM
Michael M
Active since Jul 2014
5
Reviews
0
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Reviews
5 reviews22 months ago
18 Days of Decay and counting
It sadness me that I even need to consider sending this type of post, just to find peace for our loved one, but at this stage it has been 3 weeks since Martin’s Funeral Home has received my grandfather and he has been decaying in their premises since then. At the moment I am wondering if Martins is waiting for the natural process to occur in order for me to receive the ashes of our beloved grandfather. With a massive amount of mishandling and issues at writing of this post, it has been 18 days and Martins has still not been able to cremate our beloved grandfather.
0 replies
45 months ago
My RT-AX82U router is now a fancy paper weight
The adapter broke for my RT-AX82U, and it is less than a year a old. So I contacted Asus for a replacement and their response is, they do not offer this part separately, and there is nothing they can do, so now I am sitting with a high end paper weight. Below is their direct response incase I have miss read it: Dear , The adapter is not produced separately, so unfortunately so is no way to be ordered from factories. That's why we cannot help you, it's not because we don't want but just because no spare parts are available. Thank you for your understanding.
0 replies
70 months ago
2 months premiums for no cover URGENT!!
I was initially happy with joining MiWay, however this was very short lived. The process to get both of my Vehicles on a policy was quick and easy, however soon after the policy started the issues began. 1st off i was advised that my car needed a tracker, which i have no issue with doing. I got a tracker unit installed and sent through the proof of installation. A week later I am advised that it needs to be a specific unit in order to get covered which was not told to me through out the process of starting my policy. Due to been in a binding contract with the tracking company I was not able to change to the unit MiWay requested, subsequent to this I have had to find a new insurer, for the Car. This really annoyed me, as if MiWay advised of this before I had the other tracker installed there would be no issue. 2nd issue, I have a motorcycle on the policy as well. Once the above happened I realized that in order for the motorcycle to be covered it needs a pre inspection to be completed, again I am ok with this. However, the inspection centers are not doing inspections due to the COVID lock down. This was my first call to the Miway call center to explain the situation. They advised to use the MiWay app, which does not allow me to do the inspection as there is no option for it. The representative advised that I can take photos, and send this through and this would service as a pre inspection. I completed this and sent through the relevant photos. A week goes by, so I call again to ensure all is in order, to my surprise nothing was done, the new representative advised me of following the same process above, which I completed before the call ended. I have now called for the 3rd time and again nothing has happened. At this stage I have paid 2 months worth of premiums for nothing, I am not covered even though I have jumped through every hoop that has been requested. If you would not like my business please advise accordingly so I can get the cover I pay for.
53 replies
123 months ago
They dont want to refund
Hi <br> <br> As always when visiting the dentist there is a levie that needs to be paid which i dont have an issue with, the issue is that Intercare Claims this levie from the medical aid and will not inform you about this. Once you try and get your money back the same excusce is given, the medical aid has not paid, but the medical aid has given confirmation of the amount to be paid... How is this not good enough for me to get my refund? Then add the attidute of the people on the phone who only know what is on there screen. This has happened on a number of occasions and even if you advise them the medical aid will pay for the bill in ful they will not let you leave without paying. <br> <br> i am now sitting out of pocket for almost a month now with hint on when i will be getting refunded.
75 replies
135 months ago
Waiting on a response!!!
Hi<br> <br> In January there was a claim that was logged with Hollard regarding repairs on my car. After a number of calls I finally got hold of someone who could assist me, they assured me they would sort it out. After a month there was no movement with regards to my claim. I finally got hold of a manager and she advised that they did not even have my documents after I had sent it twice. so I sent my documents for the third time. I have emailed the manager trying to get feedback. She has email various people advising them to give me feedback, after 3 months i still have no idea of how far my claim is and there is still no response. <br> <br> If you want an insurance company that pays claims in a decent time frame do not choose Hollard.
0 replies
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2 (40%)
1 Star
3 (60%)