TM
Teboho M
Active since Aug 2014
13
Reviews
0
Industries
Reviews
13 reviews51 months ago
Useless Bank
First National Bank has yet again cancelled my debit card, I see four missed calls from this number: +27 877368001. I received a voicemail message that sound faint. Can’t make out what the person is saying. Next thing I receive this message “ FNB :) Your Debit Card ending 1961 has been cancelled on 25 JAN 2022 at 10:23. For queries please call 087 575 9404. FNB a Div of FRB LTD FSP 3071”
53 replies
54 months ago
FNB Is SCAM.
I have been a FNB clients for the passed 4 years up until recently the bank keeps canceling my card saying I’ve reported it missing or it’s been swallowed by the machine. This I believe is a scam ran by the bank. It’s the second time that I’m going into the branch to have a new card made. Guess who foots the bill for the new card they give me?
53 replies
65 months ago
Momentum is the worst of the worst
I was one of the SAA stuff who were retrenched at the end of august. I’ve never experienced such incompetence, laziness, unprofessional behavior like I did when the administrator of my pension was assigned to Anna Mphela (based at the Sandton head office). She doesn’t reply to calls, e-mails and even messages you leave for her via her colleagues. After a month after I had signed my exit papers I would check on the system the progress of my claim the system would say “awaiting tax directive” when I started putting pressure and phone momentum offices allover the country all of a sudden the system now reads “missing documentation” I then decided I will withdraw all my funds and end the relationship with momentum. Then I get a call from someone in Cape Town who was delegated by Anna to ask “if I still wanna withdraw all my funds”. That was the last draw for me I ended up going to their offices personally to resolve this matter. My case is one of many that were experience by my colleagues. I pray that my next employer does not work with momentum.
56 replies
65 months ago
Standard Bank is my Hero.
I would like to give a compliment to the Standard Bank home loan division, I do not know where to begin but after being retrenched from work my finances took a nose dive. I was not gonna be able to make my home loan repayments. I asked for a three month payment holiday. It was granted- It was such a relief. The retrenchment process at work at delayed which meant I was sitting at home for longer not earning a salary or even UIF. I requested for an extension and it was granted again. I am glad to be able to pay for my home again, a lot could have happened but my Bank pulled all the necessary stops that I don’t lose my home. From my family and myself would like to thank you for this.
56 replies
69 months ago
Distasteful service from Telkom.
Telkom mobile has debited money from my account after I had brought my account up to date. I am requesting for my refund of R2,746.82 debit by your collections department. This money was debited from my account after I had made a payment of R3,300.00 and R400.00. I made an additional payment of R425,87 which brought my account up to date. I phoned in and spoke to a consultant and sent my proof of payments to this e-mail: Ngcobn15@telkom.co.za on the 30th of July 2020. She said I must submit my documents so she can escalate the matter and my refund will be actioned. I sent a follow up e-mail to her on the 4th of July 2020 l and I have still not received any kind of reply or communication from her which I find to be very unprofessional. Today is the 5th of July I am still waiting for my refund so I can pay my other service providers.
0 replies
83 months ago
Super service really impressed.
I was assisted by Kingprice Insurance Neville Minne , excellence service from him.
56 replies
91 months ago
Complaint Discovery
I recently requested for MSA Refund from discovery followed the procedures and paperwork was submitted. On the 04/10/2018 I received an e-mail from discovery: “ have sent the requested for the refund to our finance department, please allow 2-3 working days for feedback. Your reference number is ********** 416.” I then phoned in to on the 07/10/2018 to check what is happening I was still not giving straight answers just told that paperwork is with finance department. Nobody phoned to verify account details or anything I had to ask in which account. It is now 15/10/2018 nothing from discovery.
525 replies
100 months ago
Telkom Mobile call center Agent and manager
I would like my distasteful experience with a telkom service agent (Nontobeko Ngubane) who is very rude and fails to listen to the customer always jumps in when you trying to understand the situation. I then asked to speak to the manager (Lungi Cele) but the manager herself sent the agent to tell me they can’t help rather I wait. I find very disrespectful that you try speak to a senior to get more clarity as they have more knowledge in this case I feel the manager is very childish.
105 replies
100 months ago
Freemeboost bundle scam
I currently have two contracts with Telkom Mobile for wihich I use freeme boost bundle with as advertised show you use 0% of your data on entertainment . I subscribe to Apple Music recently I have noticed my data is finishing quickly so I checked my usage on the telkom app. I then realized that I am not receiving the services that are advertised. I have called into the call center and the staff are not professional and they lack product knowledge.
210 replies
124 months ago
Matrix Beame Instalation
I installed a Matrix Beame Tracking unit and I was impressed with the wonderful service I received from David at the store.<br> I will be recommending more people to support him and Matrix of course.
75 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (23.076923076923077%)
1 Star
7 (53.84615384615385%)