LS
Louwrens S
Active since Sep 2014
11
Reviews
0
Industries
Reviews
11 reviews34 months ago
Don't trust NTN
My contract expired 2 months ago. I requested a cancellation more than once. They are still sending me nvoices and threatened to take legal action. Stay away from MTN!
0 replies
34 months ago
Stay away from MTN
My contract expired 2 months ago already. I requested a cancellation more than once. They just keep sending me invoices every month. Are they really so desperate for business? Stay away from MTN. Once they have you, it's like being in prison.
0 replies
37 months ago
Poor service
My contract with MTN expires at the end of this month. I have tried everything possible to request a cancellation. They make it impossible. I want to follow the correct procedures, but I receive no assistance.
0 replies
90 months ago
Poor service
I contacted the City Lodge group to make a reservation. I asked the agent to make the reservation using the promotional code. I was told that it can't be done till the 14th of December 2018. I lost my room because of this agent giving me the incorrect infornation. I wrote an e - mail to the GM of the Town Lodge in Port Elizabeth who then contacted me. She was not willing to accomodate me although I lost out because of the ignorance of the reservation agent.
105 replies
94 months ago
Poor service
First for Women insurance is refusing to cancel my life policy after many unsuccessful attempts. They keep on telling me to speak to one of their consultants, but I'm not interested in them trying to convince me not to cancel. I never wanted this policy. Don't trust these people with your money.
53 replies
94 months ago
Horrible service
I have a life policy with First for women. I have no idea how I got it and never wanted it. I've been trying to cancel this policy now for many months without any success. They ignore my requests for cancellation. I've even e - mailed a director called Robyn Ferrell without any response. This is absolutely unacceptable and I will never recommend First for Women. I've also decided to cancel my car insurance with them.
53 replies
100 months ago
Shocking client service
I rented a vehicle at the Tygervalley branch and paid for 3 days. After 1 day I didn't need the vehicle anymore and decided yo return the vehicle in order to save money. When I returned the vehicle, the Avis agent confirmed that I will only pay for 1 day. When I contacted the call centre, they told me that according to the T's and C's I have to pay for 3 days. I never read the T's and C's, but I feel it was the responsibilty of the agent to inform me when I returned the car. I've received no communication from Avis regarding this matter and will never ever make use of their services again.
0 replies
103 months ago
Don't trust Islandview properties
I was renting an apartment through Islandview properties, Lagoon Beach Cape Town. Even before I moved in, they tricked me into paying R 6000 for a bed that was only worth R 4000. When I moved out after my contract expired, they deducted money from my deposit incorrectly, claiming that it was an outstanding electricity bill. Their statements showed that nothing was outstanding, but they still refuse to refund me. They can't be trusted.
0 replies
126 months ago
Still no response
I've lodged a complain on the 16th of November on this site.<br> Vodacom promised to contact client within 54 hours.<br> After 10 days they still have made no contact.<br> Just another empty promise and poor customer service.
75 replies
127 months ago
Unethical treatment
My sister received a call from Vodacom in October 2015. She was on the Smart S package and was paying R 209 per month subscription fee.<br> Her current contract only expires in 2017. She mainly uses data and hardly ever send sms's or makes phone calls. The sales agent took advantage of the fact that her understanding of the English language is very poor.<br> The agent convinced her that she should upgrade to the Smart XL package which is R 735 subscription fee per month. She was told that she will save and should never have to pay more than R 735 per month.<br> The Smart XL package includes 400 minutes of free calls, 800 free sms's and only 800 MB of data.<br> Her bill now comes to R 1800 per month, while it use to be about R 900 per month. She can not afford it.<br> She went to a Vodacom store where she was told that she will have to pay about R 3000 to downgrade back to her original package.<br> This whole incident shows that Vodacom is not concerned about the client's needs, neither do they care about the client's ability to afford the package they recommend.<br> The least they can do is to allow her to downgrade back to the contract she has originally agreed to and signed for.<br>
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (27.272727272727273%)
1 Star
8 (72.72727272727273%)