Active since Oct 2014
18
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0
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Reviews
18 reviews3 months ago
Non-Stop Spam Advertising.
I am continually receiving emails and adverts on my personal fb page from this company. I have rep**** to their emails and via fb Messenger on 3 occasions since 15 December 2025 asking them to remove my name from their spam cold calling list. I had a letter published in the Citizen last week about their bothersome tactics but received more spam today. I am a pensioner and have used the same insurance co for over 30 years. JM and NT have rep**** and apologised but the spam does not stop. I was asked for all of my contact details which I refused to give as I don't want them to use other avenues to bother me as well. I have also notified Meta about my ad preferences to no avail.
1 reply
14 months ago
Non-Functioning Courier Service
I wish that I could rate them Minus 10. I confirm the non-existent service experienced by numerous other users. Unfortunately Govt uses them and there is no alternative if one pays for and orders a vehicle licence online. I have been waiting for over a week and their excuses range from "Bad Address" to "Nobody home." Attempts to contact them by phone are met with "You are number 43 in the queue!" Why have they not been closed down/liquidated? I am also concerned about my personal information on the application form such as ID, physical address, Cell No, Vehicle reg. no: being compromised. Unfortunately vehicle owners have no other choice if they are unable to visit the Traffic Department themselves.
0 replies
33 months ago
DSTV are *****ed
DSTV have now resorted to changing the packages' content without notice. I have been on DSTV Premium from Inception i.e. 25 years plus and have watched East Enders on CH 120 for most of that period. Last week I found that East Enders had been moved to Channel 134 which I could not access. When I informed DSTV of this - two hours of my time was wasted by the consultant trying to remotely re-connect my decoder until she later advised that Channel 134 is on a different - much cheaper package. I was informed that an omnibus would be available to watch as an omnibus once a week on 120 early on Saturday morning. Many of the channels I watch are being changed in style and content which no longer appeal. This did not stop Multichoice from first locking me in with another 2 year contract with no hint that the quality would be deteriorating.
1 reply
48 months ago
Absolutely Inept / Non-Existent Service
I have had an a/c which this service provider since before 1995. Every year I have problems with my email when they interfere and adjust things on their side. My email has not worked for 2 weeks following an advice from them that my Outlook email may give problems following further interference on their side. Since 9 June I have been driving to my local Vodacom branch twice per day who then phone the Voda technical H/O for an update. I have to be on hand to answer personal questions to verify my account!! I was told on 9 June it would take 72 hours, but later they said the 72 hours does not run over weekends! Be that as it may, it is now over 240 hours with no response in sight! Vodacom make sure that my debit order is paid on time. I have also spent the past 24 hours communicating with them via FB with them posing the same nonsensical questions repeatedly as they do not look at the message trail that has gone before.
2 replies
66 months ago
Cowardly Life Insurance Companies
In the year 2000 Old Mutual Insurance (Mutual & Federal) issued a policy with monthly debit order premiums covering me against "Accidental Death & Disability" This Policy was due to expire when I reached the age of 70 which occurred in February 2019. After February that year debit orders continued being deducted. When I queried this I was informed that the Policy had been renewed which I did not mind. During the later months I received notification that administration had been taken over by IWIZE. The policy continued for a further 18 months until August 2020 when debit orders stopped. On 6 November 2020 I queried the fact that the policy had been cancelled without notification to me. I also requested that no further debits should retrospectively be generated against my bank account without my confirmation as I was quite prepared to accept the cancellation. A system generated receipt of my email query was received the same day but I heard nothing further from IWIZE until today when they sent an email as follows: " Good day I refer to the below email requesting us to cancel your policy . Please be advised we have cancelled the policy from the 01.08.2020 ." It is disgraceful that former once reputable insurance companies have resorted to tactics of retrospective life insurance policy cancellation to avoid any possible claims arising from Covid 19!! They cancelled the policy without my knowledge in August 2020 but now use my email of 3 months later as confirmation of "An Instruction to cancel!!
1 reply
71 months ago
Don't Buy Online From Woollies
I previously reported that I was not receiving any positive response to my request for a refund of R494.00 for a non-delivered online order. A month ago I decided to seek advice from the Manager of Woolworths, Farrarmere, Benoni branch. He contacted Head Office on my behalf and advised that I could expect a refund within 6 weeks! I received my credit card statement today which shows the refund was made around 20 July 2020 - 2 months after my order was placed on 18 May 2020! I was finally able to delete over 20 emails!
0 replies
72 months ago
You Buy Online From Woolworths At Your Peril
I reported this company a month ago after they did not deliver an online order dated 18 May 2020 they messed up. A refund of R499.00 was promised on 13 June 2020. No credit has been forthcoming. It is impossible to contact their helpline and I have around 10 automated responses to emails with no subsequent contact from their side.
0 replies
73 months ago
Online Delivery Causes Unnecesary Stress In These Times.
On 18 May 2020 we placed an order for delivery to my sister-in-law In Kempton Park and paid by credit card. An order confirmation was received and we were given a delivery window from 23 May to 6 June 2020 via email. No delivery was made and since 6 June I have been trying to contact Woolies via email, Facebook Messenger and by phone without any positive contact. I have received 3 automated email acknowledgements promising that a consultant will contact me. When I phone I am placed on hold and told about their "high call volumes." A missed call was received today from their H/O but when we returned it we were placed on the same hold as before despite providing the receptionist with details. Needless to say we will never again buy from Woolies "Online." As pensioners we will also reduce our purchases as various of their food prices have also increased since "Lockdown" which has not been done by their opposition food retailers.
0 replies
76 months ago
Incompetent Officials.
Trying to take advantage of a special offer I was told that a credit check had to be done, this even though I have had a debit order in place for over 25 years. I had previously applied for the new discounted "Price Lock" (R20 per month reduction) twice online without response. As it is we only view a maximum of 10 channels of the "Premium Package."
3 replies
98 months ago
Non-Existent Service
Don't bother to use the Customer Care/ Track and Trace Line. The standard response is "The line is congested" and you are cut off. If you send an email to "International Parcels or Customer Services" the automated reply says you will receive a response within 48 hours, but don't hold your breath, they mean 48 weeks if you are lucky!
0 replies
Review Distribution
5 Star
2 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (88.88888888888889%)