NN
Nomsa N
Active since Oct 2014
5
Reviews
0
Industries
Reviews
5 reviews67 months ago
Happy Customer
Received quality service from Beverly Ngubane which was effortless from reservations to advise and feedback. Your energy was recognized, keep up the with the good service you are offering, it will pay off one day.
0 replies
68 months ago
Unhappy customer
I took in my car for repairs at VW The Glen last Wednesday 09/09, till to date I don't have the car back and no one bothers to give me feedback on the status of the car.The last time I got un-forced feedback from the service advisor (Luanda Hendricks) was on the same day when she sent me a quotation. Since then I have to phone her for progress and updates and even with my efforts, she doesn't return my calls and I do leave messages for her. I was supposed to get the car back on Friday as per her last email after I queried, that still hasn't happened and I am still in the dark because I haven't contacted today. When I took my car for service last year 20 September 2019, I alerted the same lady that there were bolts and nuts missing from the car and I got to learn about it because I took the car for alignment after the service so the guy that was doing alignment on my car told me that there are bolts missing. I called Luanda and as usual, she was busy on another call, I then sent an email, she never bothered to respond. I hope VW teaches her customer service because they have just lost a loyal customer. I was ready to do business with them this year again but that won't happen anymore because of her poor service and inability to give customers proper service. I hope my car come back I a good condition for her sake.
0 replies
77 months ago
Complaint
I spent an hour at Checkers Glenvista shopping Centre for a computicket refund, I still left without help because they don't have a phone close-by to process refunds. The refund is for a concert that was postponed and now I'm battling to get my money back. I was eventually told to leave my number and they will call me back.
0 replies
104 months ago
Unhappy customer
I bought cupboards in June this year and installation is still not complete. I called numerous times and all I get is empty promises.
0 replies
122 months ago
Refund
Good day<br> <br> I believe African bank took advantage out of my retrenchment ordeal.<br> I applied for insurance claims from the insurance I have been paying for years since I took up a loan and credit card I had with them, i submitted all the documents they required and they promised to pay for a year, I later catches in on my severance package and paid off out of uninformed decision.<br> I want them to pay back my money as the money was paid by mysel and the insurance i believe and they are ignoring my emails.
75 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
2 (40%)