FF
Florence F
Active since Oct 2014
16
Reviews
0
Industries
Reviews
16 reviews9 months ago
I had a flat tyre ye...
I had a flat tyre yesterday in the middle of nowhere with my 2 kids …help was provided to me within 20min and the gentleman who changed my tyre was very kind ..
53 replies
15 months ago
Bad service
I had motor vehicle warranty with mvia and never missed a payment.I called in to cancel my policy on the 14th of December 2022 and the consultant told me that I needed to send an email . I sent an email in order to cancel my policy ,only to find out they are still deducting my premiums in October 2024 . I called in and alerted them and they asked me to send through an affidavit stating that I will not be reversing any of my premiums until they are done with their investigation .I did all of that and still haven’t received any feedback from them . I called in December and they said they are still busy . Today no one is answering their calls . I would not recommend Mvia as they have sent me from pillar to post about my refund and I was very loyal customer
112 replies
22 months ago
Disappointed
I just had a very bad experience at Del forno @carnival mall. I entered there at 08h30am hoping to have some breakfast and the staff was still sweeping. I asked the gentleman at the counter if they are open and he said yes, I can come in. I sat there and waited for someone to attend me and no one did for more than 15 min and I eventually left. Please can the management of carnival mall be clear on the opening time so customers don't find staff cleaning ND don't attend to them.
0 replies
27 months ago
Great work
Great work by umkhombe autobody on my car.. My car looks brand new... . I would Def recommend them
58 replies
28 months ago
Thank you Dotsure
Wow, what a 2023 I had, and Dotsure most definitely came to the rescue. From a break in at my house, to a car accident just before the year ended. Dotsure is one of the most realiable insurance companies that I've ever joined. Thank you to Aphiwe for handling my car insurance claim so professionally and quickly.. Im so relieved that my car will get fixed.. I look forward to a long relationship with dotsure.
128 replies
29 months ago
Very rude consultant
I've been a very loyal customer to Dotsure for some time now and I've had the best experince so far. Very friendly consultants and very quick turnaround with my claims. I really think Dotsure is the best when it comes to insurance and that's why they were the first I thought of when I got my new car. But today I experienced rudeness from Barbie who is handling my home concent claim. I submitted my documents and pictures that were requested from me and called to check if they were recieved, as the lady I spoke to on Monday said that she will put a note for Barbie to call me back when they are recieved. When I called today, I asked to be transfered to the claims department and I waited atleast 8 minutes on the line to speak to someone. When someone eventually answered, their tone was very rude and I was asked if I could be helped? . Stunded by the manner in which I was being asked "how can I help you?".. I took a while to answer. I rep**** with "I'm calling to follow up on my claim". She rep**** so rudely to me that yes she's busy with my paperwork and will get back to me. I didn't even know if she knew who she was speaking to as my name wasn't even asked. I had to ask who am I speaking to, because she didn't even introduce herself. I am very disappointed at the tone and the manner that Barbie addressed me
72 replies
32 months ago
Great service
Thank you to MiWay for such great service when it came to my claim ND third party claim. Absolutely great
132 replies
43 months ago
Thank you to Nombuh ...
Thank you to Nombuh Sengane for the great service on my home insurance claim ..very friendly and kept me up to date with all the progress
133 replies
44 months ago
The best experience from an insurance company
Wow ,what a great experience from dotsure ,my home contents cover claim was paid out within 3 days of submitting all relevant documentation….I would whole heartily recommend dotsure …You’ve definitely got my loyalty dotsure .Thank you so much
74 replies
Review Distribution
5 Star
8 (50%)
4 Star
0 (0%)
3 Star
1 (6.25%)
2 Star
1 (6.25%)
1 Star
6 (37.5%)