ZD
ZIKHONA D
Active since Nov 2014
15
Reviews
0
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Reviews
15 reviews5 months ago
Misleading Product Packaging & Inconvenience Caused – Woonderboom Makro Purchase
I am writing to express my dissatisfaction regarding two products I recently purchased from Makro: • 2-Plate Gas Stove with Hose and Regulator • 9kg Cadac Gas Cylinder Upon arriving home, I discovered that the hose and regulator included with the stove are not compatible with the 9kg Cadac cylinder. This is extremely frustrating, especially because the packaging and product information in-store did not indicate any incompatibility. When I contacted Cadac for assistance, I was told that the regulator “does not fit the 9kg cylinder” and that I must now purchase another regulator separately. This is completely unreasonable. I bought both items from Makro under the impression that the set would work together. Further, Cadac claimed that “the information is in the manual”, yet the stove was sold in a sealed, taped box. It is impossible to read the manual before purchasing, and customers cannot be expected to open sealed boxes in-store. As a result: I now have a hose and regulator that are useless. I am being told to spend more money to buy another regulator. I have experienced unnecessary inconvenience, frustration, and wasted time. This situation reflects poor product communication and misleading packaging. As a reputable retailer, Makro has a responsibility to ensure that customers receive accurate information, especially when selling items meant to be used together. I am requesting: A replacement regulator that fits the 9kg cylinder be delivered at Mayvile Pretoria North I trust Makro values its customers and will take responsibility for ensuring a fair resolution. I look forward to your urgent response.
53 replies
5 months ago
Misleading Product Information & Poor Customer Service from Cadac
I recently purchased a 2-Plate Gas Stove with Hose and Regulator, along with a 9kg Cadac gas cylinder, from Makro. When I got home, I discovered that the hose and regulator supp**** with the stove do not fit the 9kg cylinder. I immediately contacted Cadac for assistance, only to be met with extremely rude and unhelpful service from two representatives. I was told that the regulator “does not fit a 9kg cylinder” and that I now need to buy a different regulator. This is unacceptable. The inconvenience this has caused is frustrating. Why must I return to Makro and spend more money because the product is misleadingly advertised? I asked why the box did not clearly state that the supp**** regulator is incompatible with a 9kg Cadac cylinder. The representative responded by saying that this information is “in the manual”. The stove was sealed in a taped box. Was I expected to open and read the manual before purchasing? This is unreasonable and illogical. Now I am left with a hose and regulator that are useless, and I’m expected to buy another one? The lack of transparency in the packaging is misleading, and I strongly believe this amounts to misleading advertising. I will also be escalating this matter to the Consumer Protection authorities. I have always viewed Cadac as a trusted, reputable brand , one we grew up with in our homes. This experience has left me extremely disappointed, not only with the product information but also with the poor, dismissive customer service. I expect Cadac to take responsibility and provide an appropriate resolution.
53 replies
16 months ago
Disappointed at my purchase
I purchased a 6-pack of 100g Nutriday yogurt in various flavors at Shoprite . When I opened the first one, I noticed a greenish color on top. I then opened the remaining five, only to find that they were all watery and had an off appearance. To confirm my suspicion, I took a s**** and tasted one of the yogurts, and it indeed tasted off. My mouth still has bitter taste. My concern is that if the children had opened them without my supervision, they might have consumed spoiled yogurt. The "best before" date on the packaging is January 8, 2024. Unfortunately, all six yogurts were spoiled.
112 replies
16 months ago
Disappointed with what I saw
Here's a corrected version of your text: I purchased a 6-pack of 100g Nutriday yogurt in various flavors. When I opened the first one, I noticed a greenish color on top. I then opened the remaining five, only to find that they were all watery and had an off appearance. My concern is that if the children had opened them without my supervision, they might have consumed spoiled yogurt. The "best before" date on the packaging is January 8, 2024. Unfortunately, all six yogurts were spoiled. I took pictures please provide your email address. This is scary from a big and trusted brand like Danone
0 replies
28 months ago
Rain is a ****
rain payment update Hey Zikhona , Heads up, due to the upcoming public holidays, your rain subscription will be debited on December 30th. If you prefer to be debited on January 2nd, please reply 'No' to this email to 'opt-out'. Thanks, rain Please advise what is this now? You want to debit thousands of money that I do not owe yet again
258 replies
29 months ago
BE CAREFUL OF RAIN, THEY DEBITED MY ACCOUNT WITHOUT ME USING THIEIR SERVICES
I AM STILL WAITING FOR MY FULL REFUND
144 replies
29 months ago
BE CAREFUL RAIN IS A ****
I AM WAITING FOR MY FULL REFUND FROM THE DEBIT YOU MADE FROM MY ACCOUNT WITHOUT MY CONSENT I WILL DOWNSORE YOU HERE UNTIL I GET MY FULL REFUND DID YOU THINK DEBITING R3000 FROM ME WITH THE SERWIVICE I AM NOT USING IS FAIR I WILL DOWNSORE YOU HERE UNTIL I GET MY FULL REFUND
144 replies
29 months ago
BEWARE RAIN IS A ****
I RECEIVED A CALL ON WEDNESDAY SAYING THAT I WILL RECEIVE AN EMAIL FROM RAIN WITH MY FULL REFUND IT PROVES WHAT I HAVE BEEN SAYING ALL ALONG THAT I HAVE CANCELED BUT YOU DEBITED CLOSE TO R3000 OF MY MONEY WITHOUT ANY REASON NOW THAT YOU SAW YOUR MISTAKE AND PROMISED TO FEFUND, I AM STILL WAITING FOR A FULL REFUND I WILL DOWNSORE YOU HERE AND TELL EVERYONE ABOUT YOUR **** UNTIL I RECEIVE MY FULL REFUND YOU CAN'T TAKE MY MONEY FOR SERVICES THAT I DO NOT USE
292 replies
30 months ago
RAIN IS ****, DON'T FALL FOR THEIR LIES
I NEED AN EMAIL ADDRESS TO SEND MY CANCELATION. I HAVE CANCELED BEFORE BUT NOW I AM TOLD I NEVER CANCELED
524 replies
30 months ago
Rain is a curse from hell
I have canceled Rain a long time ago and today they debited my rentals, an amount of R2870 with out my consent I have not been using Rain for almost a year but I'm owing them every month, I don't understand how How can I owe services that I'm not using Rain is a curse from hell that strives in people's misery Their advert is misleading because how do I owe them without using their services and still owe 9 hundred and something
743 replies
Review Distribution
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3 (20%)
4 Star
0 (0%)
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2 Star
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1 Star
12 (80%)