DS
David S
Active since Nov 2014
11
Reviews
0
Industries
Reviews
11 reviews10 months ago
Wrong Items Delivered on Two and Now Possibly Three Occasions
Have until very recently received very good service from Takealot over many years but recent events need to be documented to improve Takealot service to customers. After four days without power ordered two folding tables size 183(L) cm x 76(W) cm and 74(H) cm for use on my sunny balcony with two Anker solar panels that required a table minimum depth (width) of 76 cm. Tried a few methods of supporting the Solar panels above the floor to avoid the shadow from the balcony brick wall but decided foldable tables would be useful and I could also use for other purposes. Takealot has various folding tables available for purchase but ordered the largest size I noted they had listed. On two occasions Takealot sent the wrong item 180x70x74 cm so not as advertised. Also the supplier advertised these items (183x76x74 cm) on Takealot at 64% Off and a following day at 93% Off which is obviously false information. When the correct item was supposed to be delivered for the third time today (2 July 2025) I received a message on my phone "We tried to deliver your order today, but couldn't. Recipient refused delivery". No such delivery took place to my building today. We have 24 hour security and the security guard confirmed to me no one tried to deliver my folding tables today. Also on all previous deliveries I received a cell phone call from delivery person that he or she had arrived. No such cell phone call received today. Takealot are playing games instead of delivering the correct item ordered. Our building currently has the lifts out of action and I had to carry each item one at a time up four flights of stairs and down again on four occasions. Dreading that the third delivery will be again be the wrong item.
215 replies
16 months ago
Department of Home Affairs Offices - What a Shambles
Due to problems with Vodacom and Telkom I have written about on hellopeter in 2024 I decided it was time to write about events in 2023 with the Department of Home Affairs which was even more of a complete Shambles. I had been meaning to get a new South African ID Book for a few years as it was now starting to fall apart with all the copies made. However, I kept putting it off because of the usual long queues in Joburg government offices. However on Friday 3 March 2023 I was unable to transfer funds to my cheque account to pay my bills as parts of my Nedbank Money App were blocked due to new FICA requirements. On Saturday and Monday the 4 and 6th March 2023 I visited a Nedbank branch to unblock my Money App so all was functioning. They eventually explained I had to go to Home Affairs as my fingerprints were not in the national database. On Tuesday 7 March 2023 I walked into the Joburg CPD to queue outside the Harrison Street Home Affairs Office for an hour so could have my fingerprints added to the national database to comply with FICA, and to order a new ID Book. When the office opened at 8:00 am walked up the stairs to 5th floor and was first in line. No one was there to help for 15 minutes. Then a lady arrived, started eating an apple, rummaging in her bag, shuffling two phones about, getting up and going to talk to a colleague. After a further ten minutes she decided it was time to start work. She called me to her desk but then said my fingerprints were not in the national database and she could not help me. I explained that’s why I am at Home Affairs to correct that. So that large Home Office building in Joburg with many staff could not help me and I was told I had to go to their Lenasia Office. I trudged home from the Joburg CPD dejected, then did a google search for the address and drove to Lenasia. When I got there they could not help due to CABLE THEFT! They said go to the Ennerdale office. Again a google search for address and another car drive. Got there and they could not help as their PRINTER WAS NOT WORKING and also they were without power! The only member of staff there at that small office, a lady was, however, very helpful and called the Orange Farm Home Affairs Office to see if all was working there. All was but no power until 12:30 pm. Arrived there and waited an hour for power to come on. Anyway they were helpful and completed my application for a new ID Book and submitted electronic copies of my thumb prints. Drove the 50 km back to Joburg and went to Nedbank branch at 2:30 pm after starting out that morning at 6:30 am. Explained that I had visited Home Affairs as they had requested. They then unblocked parts of the Money app on my phone so I could use it. I then had to wait for one to two months for my new ID Book to pitch up at Orange Farm from being issued in Pretoria and make that 100 km trip to collect it. After some six weeks called the Home Affairs Office at Orange Farm on a number of occasions but no one picked up the phone. When finally someone answered the phone they went to enquire about my ID book and was kept waiting for 25 minutes with no-one eventually coming back to the phone! After some two months decided to drive back to Orange Farm and hopefully my ID Book would now be available. It was, however, but my fingerprints were still not in the national database and had to be recaptured. From my side if I did not have a car, parts of my banking app would still have been blocked and I would have been unable to pay my bills and to start the process of being in compliance with FICA to get my fingerprints into the system and order a new ID Book! The Orange Farm Office said they were unable to notify me by sms when my ID Book had arrived or that it could be sent from Pretoria to a Joburg Home Affairs Office or to my home rather than having to drive a 100 km to collect it. In Summary - To obtain my new ID Book and have my fingerprints in the National Database was sent from the Home Affairs office in Joburg (Harrison Street) to their Lenasia Office (could not help duet cable theft) who sent me to their Ennerdale Office (who could not help as their Printer not working) who sent me to Orange Farm now 50 km outside Joburg - What a Shambles at Home Affairs. A year later a black security guard for the building I lived in asked me to copy his ID Book. As it was old like my previous one I informed him he should go to the Joburg Home Affairs Office at Harrison Street and apply for a new ID Card and have his fingerprints captured for the National Database. This he did and he obtained an sms to collect his new ID card within two weeks of his application!
0 replies
17 months ago
Request for a Telkom FLLA Phone - What a Shambles
The building where I live lost its Telkom cable after a fire in the building garage and Telkom would not replace the cable with the move away from copper cables. Thus I lost my landline for voice and data (VDSL). At the time for data I moved to a Telkom LTE contract and did not apply for a FLLA phone to continue to use my landline number. A few years later after being advised at a Telkom shop at Eastgate Mall about the Pensioners Discount for a Wireless FLLA phone at R150/month (normally R225/month) called Telkom at 10213 and inquired about this. A lady answered and told me there was no such thing as a Pensioners Discount and that I had been wrongly advised at the Telkom Eastgate Store. This was something that had been in place years ago but was not now available. After checking the Telkom Smartvoice Calling Plans a few days later called Telkom to enquire about their Lite version at R149/month. While on the phone again enquired about the Pensioners Discount and was told this is available by ordering a Basic Smartvoice Calling Plan (R225/month) and then to contact billing to claim a Pensioners Discount. Was assured this discount was available to me so ordered through this lady a new Landline phone number and FLLA phone on the Basic Plan. Was informed she will get back to me when they verify my home address (not changed in over twenty years with Telkom). This did occur and was advised my new phone and SIM would be delivered shortly. Received FLLA phone and SIM Monday 21 October 2024 and added SIM and charged battery. Digital display read No SIM, No Service, Emergency Calls Only. Instructions indicated it would be 24 to 48 hours before phone would be working. Still not working five days later so on Friday 25 October took the new phone to the Telkom Shop at Killarney Mall. Was told after checking my phone and SIM that I needed to have a SIM swop and mentioned I should go to the Telkom Shop at Rosebank as they could not do it at Killarney. Asked them to check first with Rosebank before going there. Then told it’s not possible at Rosebank and I should go to the Telkom shop at Park Station where they would carry out the SIM swop. Was given the contact name at the Telkom Park Station shop. Went there and was initially told they could not do a SIM swop but as I had the name of the contact asked the assistant to see him (who was in a back room) He returned with the new SIM and replaced the original SIM and told me it would be 24 hours before it would be working. On Monday 28 October called Telkom as still not working and told the 24 hours was for week days and not weekend days. Still not working Wednesday 30 October so called Telkom and had great difficulty in getting through and to anyone useful. Tried 19 times to get through. Eventually talked to a male at Technical Services who said that my Voice Line had not been activated and I needed to get back to Sales about this. Did so and they requested my line to be activated. As of a week later on Wednesday 6 November my phone is still not working so called Telkom again. Was asked to read out the ICCID Nos for the original SIM and the replacement SIM and from this it appeared the system still had the original SIM registered and not the new SIM. As a check of the original SIM was asked to replace the swopped SIM with the original SIM but the result was the same NO SIM - NO SERVICE Etc. The lady said she would request the necessary changes for the replacement SIM to be activated and call me back by which time my phone should finally be working. In summary now 32 attempted cell phone calls to try to reach Telkom using the 10213 number from an iPhone 14 Pro with a Vodacom sim to obtain a FLLA phone. Could not get through to the number 10213 on a number of occasions, on other occasions was cut off and had to dial again. Only on the 32nd phone call did someone say that things were taking far too long and they would call me back to confirm Telkom had set up the parameters for my phone correctly and my phone should now be working. This was to be later that day (Wednesday) or the next day - Thursday. However no call back came, or on the Friday. Called Telkom the following Wednesday 13 November 2024. Again the wording given my order is not yet closed and the person I spoke to will contact technical services to find out why things are taking so long. This call was 23 minutes long making a total of 147 minutes (close to 2.5 hours) so far of cellphone calls to Telkom in relation to obtaining a FLLA phone! At most of my calls to Telkom I asked whether the service for my FLLA phone was available in my area and was repeatedly assured this is the case. The reason for my asking about this was I took out a 5G data contract with Telkom after completing a two year LTE contract but there is no 5G service where I live (but shown on the Telkom map that 5G was available). This contract eventually had to be cancelled after Telkom sent out a Technician whose report showed no 5G in my area! Now Monday 25 November and no one from Telkom has called me back. In response to a Telkom Email today from their Customer Service just completed an online report back form on Telkom service giving them a low score. Their response was someone will call me back. Received a call back from Telkom on Wednesday 27 November 2024 that things would be sorted out. Now 2 December 2024 and still no service but received an sms that I would be billed R225 on the 5 December 2024. So called Telkom to have my first bill cancelled due to no service provided. Was told I had to contact Technical Services to obtain the various fault logs to prove no service. Called Technical Services and they gave me three logged numbers for 31 October, 1 November and 7 November 2024. Rang back to Billing to provide this information and was told that the three logged 7 digit numbers provided were not related to me and the Technical Services had given me the wrong information. I got back to Technical Services and they told me there were no Ref. Nos logged with me from Technical Services as the fault was related to Sales. Called back to Billing to inform them and they stated that they would open a case number for me! Also asked if I could cancel my contract with Telkom for the FLLA Phone due to over six weeks from ordering the FLLA phone and still no service. Was told I could not cancel with the Order Still Pending. Now contacted Telkom about the Pensioner Discount and this was sorted very quickly and was informed would be billed at R149/month not R225/month. Telkom Technical Services and also Telkom Sales said for the first time on the 2 December 2024 that I had to go back to the Telkom Shop where the SIM Swop was made. Went back to the Telkom Shop at Park Station where they stated that the information they logged by computer was correct on the 25 October 2024 but there was a ‘Stuck Order’ due to a ‘Server Problem’. After adding information to his computer the contact at Park Station stated all should now be OK within 24 hours but if service still not provided by Wednesday 4 December 2024 to call back and was provided with his contact cell number. The length of the Cell Phone calls to Telkom on Monday 2 December 2024 (10210/10213) were 28 minutes, 58 minutes and 45 minutes giving a total 131 minutes. Adding this to the previous 147 minutes gives a total of 278 minutes or 4.6 hours trying to sort things out with Telkom. The average time to get through to someone at Telkom was 20 or so minutes. Telkom need to sort out their extremely poor customer service where one is sent from pillar to post and yet no service is provided. They need an outside agency to conduct a very comprehensive audit of their customer service and most important they need single contacts at Telkom who can sort out the complete problem not being sent to different people all the time in different departments. NOTES: Have had good reliable service from Telkom for over two decades, but now in 2024 still trying to have a refund for paying for 5G 100Mbps for two months when I had only low data speeds through LTE and now this FLLA phone problem. Staff at the Telkom stores visited Eastgate, Killarney and Park Station were all very helpful, but the problem is with the Telkom telephone help service. When I complained to Vodacom about their poor service they sorted out the problem within a few hours. Why has Telkom not sorted out my none service problem which was reported over a month ago? Request for a TELKOM FLLA Phone - The TELKOM Shambles is Continuing.
56 replies
17 months ago
Request for a Telkom FLLA Phone - What a Shambles
The building where I live lost its Telkom cable after a fire in the building garage and Telkom would not replace the cable with the move away from copper cables. Thus I lost my landline for voice and data (VDSL). At the time for data I moved to a Telkom LTE contract and did not apply for a FLLA phone to continue to use my landline number. A few years later after being advised at a Telkom shop at Eastgate Mall about the Pensioners Discount for a Wireless FLLA phone at R150/month (normally R225/month) called Telkom at 10213 and inquired about this. A lady answered and told me there was no such thing as a Pensioners Discount and that I had been wrongly advised at the Telkom Eastgate Store. This was something that had been in place years ago but was not now available. After checking the Telkom Smartvoice Calling Plans a few days later called Telkom to enquire about their Lite version at R149/month. While on the phone again enquired about the Pensioners Discount and was told this is available by ordering a Basic Smartvoice Calling Plan (R225/month) and then to contact billing to claim a Pensioners Discount. Was assured this discount was available to me so ordered through this lady a new Landline phone number and FLLA phone on the Basic Plan. Was informed she will get back to me when they verify my home address (not changed in over twenty years with Telkom). This did occur and was advised my new phone and SIM would be delivered shortly. Received FLLA phone and SIM Monday 21 October 2024 and added SIM and charged battery. Digital display read No SIM, No Service, Emergency Calls Only. Instructions indicated it would be 24 to 48 hours before phone would be working. Still not working five days later so on Friday 25 October took the new phone to the Telkom Shop at Killarney Mall. Was told after checking my phone and SIM that I needed to have a SIM swop and mentioned I should go to the Telkom Shop at Rosebank as they could not do it at Killarney. Asked them to check first with Rosebank before going there. Then told it’s not possible at Rosebank and I should go to the Telkom shop at Park Station where they would carry out the SIM swop. Was given the contact name at the Telkom Park Station shop. Went there and was initially told they could not do a SIM swop but as I had the name of the contact asked the assistant to see him (who was in a back room) He returned with the new SIM and replaced the original SIM and told me it would be 24 hours before it would be working. On Monday 28 October called Telkom as still not working and told the 24 hours was for week days and not weekend days. Still not working Wednesday 30 October so called Telkom and had great difficulty in getting through and to anyone useful. Tried 19 times to get through. Eventually talked to a male at Technical Services who said that my Voice Line had not been activated and I needed to get back to Sales about this. Did so and they requested my line to be activated. As of a week later on Wednesday 6 November my phone is still not working so called Telkom again. Was asked to read out the ICCID Nos for the original SIM and the replacement SIM and from this it appeared the system still had the original SIM registered and not the new SIM. As a check of the original SIM was asked to replace the swopped SIM with the original SIM but the result was the same NO SIM - NO SERVICE Etc. The lady said she would request the necessary changes for the replacement SIM to be activated and call me back by which time my phone should finally be working. In summary now 32 attempted cell phone calls to try to reach Telkom using the 10213 number from an iPhone 14 Pro with a Vodacom sim to obtain a FLLA phone. Could not get through to the number 10213 on a number of occasions, on other occasions was cut off and had to dial again. Only on the 32nd phone call did someone say that things were taking far too long and they would call me back to confirm Telkom had set up the parameters for my phone correctly and my phone should now be working. This was to be later that day (Wednesday) or the next day - Thursday. However no call back came, or on the Friday. Called Telkom the following Wednesday 13 November 2024. Again the wording given my order is not yet closed and the person I spoke to will contact technical services to find out why things are taking so long. This call was 23 minutes long making a total of 147 minutes (close to 2.5 hours) so far of cellphone calls to Telkom in relation to obtaining a FLLA phone! At most of my calls to Telkom I asked whether the service for my FLLA phone was available in my area and was repeatedly assurred this is the case. The reason for my asking about this was I took out a 5G data contract with Telkom after completing a two year LTE contract but there is no 5G sevice where I live (but shown on the Telkom map that 5G was available). This contract eventually had to be cancelled after Telkom sent out a Technician whose report showed no 5G in my area! Now Monday 25 November and no one from Telkom has called me back. In response to a Telkom Email today from their Customer Service just completed an online report back form on Telkom service giving them a low score. Their response was someone will call me back. Lets see what happens. NOTE: Have had good reliable service from Telkom for over two decades, but now in 2024 still trying to have a refund for paying for 5G 100Mbps for two months when I had only low data speeds through LTE and now this FLLA phone problem.
56 replies
18 months ago
Vodacom One Number - Negatively Affecting the Apple User Expedience
I am a decades long Apple user and Vodacom customer. Received on the 2 October 2024 a new Apple Watch series 10 (GPS + Cellular model). Set up quickly the watch via the Watch app on my iPhone 14 Pro and was using Apple Pay on the watch by the next day. However it was a different story with regard to the Vodacom One Number. When I tried to register for Vodacom One Number via the iPhone Watch app, the setup was unsuccessful and received message - “Could not Set Up Mobile Service Open the Apple Watch app to finish setting up mobile service”. After not being able to set up my watch to make and receive phone calls without my iPhone contacted Vodacom by phone and was advised on the 3 October to go to a Vodacom shop. Went to Eastgate and sat with a lady in the Vodacom shop who stated she needed to cancel my initial One Number application and to create another. She told me after about an hour all will be in place to complete the set up. Stayed in the Shopping Centre to return to the Vodacom shop after over an hour to ensure correct set up. On return to the shop was told at the Tech Bar that my current Vodacom contract for my iPhone did not qualify for One Number so they could not help me! Naturally was dejected after driving several km to the store after being directed by Vodacom to visit a store, and hanging around for over an hour in the shopping Centre. On return home the person at Vodacom who in the morning had advised that I needed to go to a Vodacom shop contacted me late afternoon by phone to see if all was now in order. After I explained my experience he apologized about the poor service from the Vodacom Eastgate shop. He informed me that my current sim only contract with Vodacom for my iPhone certainly did qualify to have One Number for my Apple watch. He informed me he would call back after further investigation. A few days later after no one called me back from Vodacom so called on the 8 October to Vodacom and was told by a lady that my sim only package for my iPhone certainly qualified to obtain One Number. Went to another Vodacom shop in Rosebank that day to set up my Apple Watch for One Number. On arrival at the shop they appeared to be more helpful than at Eastgate. However a lady at the Tech Bar took my watch into a back room and then told me that my new Apple watch was not the cellular model that’s why I could not set up my watch. I showed her the invoice that it indeed was the cellular model as confirmed in the Watch app on my iPhone, on my Apple watch in About (in Settings) and from the Watch model number via a Google search. She then tried to go through the Watch app setup as I had tried previously. She assured me that my Vodacom sim only contract for my iPhone was valid for One Number and eventually she wrote out a service request and I then received via an sms a service ticket with ref number and that Feedback would be provided within four (4) days. So now one week in to trying to set up my new Apple watch for One Number. On return home conducted some Google searches and noted the poor service several others had documented with regard to setting up an Apple Watch for Vodacom One Number and also complaints about the poor service provided by staff at the Vodacom Eastgate shop. Now Thursday 17 October over two weeks after trying to set up my Apple watch for One Number and several days without feedback after the Vodacom sms on the 8 October which stated that feedback would be provided within four days. My experience with all aspects of the Apple Watch series 10 has been very satisfactory apart from what can only be classed as appalling customer support by Vodacom for the watch. Considering the company Vodacom was launched some 30 years ago in South Africa in 1994 and their One Number service was launched over five years ago, why are they still offering such poor customer support? It would appear that a large retraining program on One Number by Vodacom is required to address serious issues in their customer support. The company should also arrange an outside audit, perhaps by Apple, with the aim to generate recommendations to improve their services for Apple products as they are currently negatively affecting the Apple user experience.
212 replies
19 months ago
Review of Tenstickers - The Good and the Bad
Conducted Google search for Custom Placemats (table mats) from South Africa, and came across various websites. Noticed Tenstickers had the sizes I wanted so placed an order for two custom designs 45x30 cm and one 40x40 cm. After checking the many positive customer reviews on the Tenstickers.website www.tenstickers.co.za was also interested to try for the first time some custom images on tee shirts. Purchase Price for five items was R1615.00 with free shipping for three table mats with custom design and two tee shirts with custom images on front. Only when I noticed that my Credit Card had been charged a Cross Border Transaction Fee of R32.30 that it dawned on me that this was not a company based in SA. I then read the many poor reviews on various websites about Tenstickers around the world. A major complaint was that they were pretending to be a local company in many countries. The Bad This is the major drawback of dealing with this company based in Spain as their prices may be higher than in SA for similar products and you also pay in addition import duties. I also prefer to support local companies than those from overseas where possible. Total Cost: R1615.00 Purcase Price with free delivery plus Cross Border CC Fee R32.30 plus Import Duty R305.32 = R1952.62 plus cost of petrol to collect from Post Office several kms away Items arrived well protected in a cardboard tube but this had been opened probably at Customs in SA (had a Post Office sticker that the package had been opened) and the items were pushed back inside the tube so now jammed in the middle and difficult to remove - the tee shirts with their vinyl images on the front were now all crumpled up. The Good Was kept regularly up to date by Email with the production in Spain and the shipment progress could be easily accessed by the postnl website. Order placed 26 August 2024, Parcel created 28 August 2024, Cleared SA Customs quickly on 12 September 2024. Reappeared on progress info several days later 19 September - Awaiting Collection at Post Office. Received sms 20 September from local Post Office so 26 days from online order to receipt at Postoffice. The vinyl place mats received were nicely printed and just what I wanted with the design requested but they are thinner than similar vinyl place mats I have owned for many years. The tee shirts had the vinyl image on the front nicely printed. Received an unexpected bonus - an extra duplicate of custom designed placemat 40x40cm (value R259.00 at their website). Summary I hope this review will be helpful to potential users in SA of the Tenstickers SA website. Try to find a local supplier based in SA with production in SA for the items required which will generally result in a lower cost, with no import duties added on, and likely a much shorter delivery time directly to your home or office with free or low cost delivery. If you cannot find the items in SA then you can reliably order from the Tenstickers factory in Spain which has a very wide variety of vinyl items that can be ordered via their SA website. However, understand that you are paying European prices, will have a longer delivery time, and items ordered with the free shipping option are delivered to your local post office not to your home or office.
0 replies
19 months ago
The Good and the Bad - Tenstickers
Conducted Google search for Custom Placemats (table mats) South Africa, and came across various websites. Noticed Tenstickers had the sizes I wanted so placed an order for two custom designs 45x30 cm and one 40x40 cm. After checking the customer reviews on the Tenstickers website www.tenstickers.co.za was also interested to try for the first time some custom images on tee shirts. Purchase Price for five items was R1615.00 with free shipping for three table mats with custom design and two tee shirts with custom images on front. Only when I noticed that my Credit Card had been charged a Cross Border Transaction Fee of R32.30 that it dawned on me that this was not a company based in SA. I then read the many reviews about Tenstickers around the world. A major complaint was that they were pretending to be a local company in many countries. The Bad This is the major drawback of dealing with this company based in Spain as their prices are naturally higher than in SA for similar products and you also pay in addition import duties. I also prefer to support local companies than those from overseas where possible. Total Cost: R1615.00 Purcase Price with free delivery plus Cross Border CC Fee R32.30 plus Import Duty R305.32 = R1952.62 plus cost of petrol to collect from Post Office. Items arrived well protected in a cardboard tube but this had been opened probably at Customs (had a Post Office sticker that the package had been opened) and the items were pushed back inside the tube so now jammed in the middle and difficult to remove - the tee shirts with their vinyl images on the front were now all crumpled up. The Good Was kept regularly up to date by Email with the production and the shipment progress could be easily accessed by the postnl website. Order placed 26 August 2024, Parcel created 28 August 2024, Cleared SA Customs 12 September 2924. Reappeared on progress info several days later 19 September - Awaiting Collection at Post Office. Received sms 20 September from local Postoffice so 26 days from online order to receipt at Postoffice. The vinyl place mats received were nicely printed and just what I wanted with the design requested but they are thinner than similar vinyl place mats I have owned for many years. The tee shirts had the vinyl image on the front nicely printed. Received an unexpected bonus an extra duplicate of custom designed placemat 40x40cm Value R259.00 at their website. Summary Try to find a local supplier based in SA with production in SA for the items required which will result in a lower cost, no import duties added on, and quicker delivery directly to your home or office. If you cannot find the items in SA then you can reliably order from Tenstickers which has a very wide variety of vinyl items that can be ordered via their website, but understand you are paying European prices, will have a longer delivery time, and items ordered with the free shipping option are delivered to your local post office not to your home or office.
0 replies
22 months ago
Good initial Experience with ITworkup
First time to use this company so naturally checked out some other reviews before ordering. Will order again due to a wide selection of goods available at competitive prices. Was regularly kept up to date about my order and delivery date.
0 replies
39 months ago
Good Service from Aliexpress and Parkview Post Office.
Despite the many negative reviews about Aliexpress delivery from China to South Africa I decided to try their service for the first time as they had the items I required. I wanted to use two old Zepplelin Air speakers with Apple Music running on an iPad Air. So ordered two USB hifi 1.5 m cables b to c and two aluminum iPad stands in November 2022. Estimated delivery dates were 24 and 25 January 2023. I was kept well informed by Email of the shipping progress, when the products entered the country, when cleared through customs and when they arrived at the local pick-up point - Parkview Post Office. Only problem encountered was the PO could not give me the packages on Saturday 22 January 2023 for a couple of hours due to load shedding and then when the power came back on it was 20 minutes before the PO computers came back online. I was asked to check one package as it had been opened, possibly at customs, but the content was intact. So in short will order again from Aliexpress using their cost saving postal delivery. The extra charge at the PO for the imported goods amounted to R306.50 for an order costing R1675.70 about 18.3% extra.
132 replies
68 months ago
Satisfied Karibaa Customer
Was unable to obtain a Colgate product recommended by my dentist at three major shopping centers in Johannesburg so did online search and found product at Karibaa. Due to the large number of negative reviews was hesitant to order from Karibaa but then when I did a search of reviews for other online sites that I had found gave good service to me in the past, they also had a large number of negative reviews. Thus decided to go ahead and order from Karibaa as a sort of trial run but with some concern I might never see my order arrive and would be involved in a battle to get money refunded. Order took four weeks for product to arrive from UK but I now have the product I ordered. In summary I am a satisfied customer at Karibaa, they delivered what I ordered at a reasonable price in the time period indicated at order. Thus would have no concerns now about any future order.
53 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
3 (27.272727272727273%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
5 (45.45454545454545%)