RS
roland S
Active since Dec 2014
5
Reviews
0
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Reviews
5 reviews10 months ago
non existant after sales service!
This store does not even deserve 1 star. I purchased a DJI drone from them — delivery was prompt, but upon testing I discovered it doesn’t even switch on as the controller is faulty. The battery has reached the end of its life, and to make things worse, the unit is still bound to the previous owner’s account so one can not use a different contolooer with it. That makes me wonder how they even purchased this unit without testing it first? I contacted the store for a return and refund — but all they are doing is dragging their feet. After more than a week, I am still stuck with a useless unit/paperweight and R10,000 out of pocket. Absolutely not recommended!
1 reply
10 months ago
Pathetic service
this is the worst courier company in SA!!!! The driver whatsapped me asking for my address and a pin drop? what the hell? is it not on your waybill???? and that was days ago. promised to deliver in the afternoon. also the next business day. and guess what? still no delivery! i wish there was an option to give minus stars here
0 replies
20 months ago
Terrible Service from DJI South Africa
I am extremely disappointed with the service I’ve received from DJI South Africa. After making my payment and receiving nothing but an invoice, I’ve had no updates or communication regarding my order. There’s no option to check when the item will be shipped. I’ve tried every possible way to contact them—submitted an online query, sent emails, WhatsApp messages, and even called and left messages. Yet, no response whatsoever. This is absolutely unacceptable from such a well-known brand! Pathetic customer service!
0 replies
35 months ago
Shipping fees when buying online
This is an absolute joke! I wanted to purchase 5 different items from different stores (total value of purchase around 1200 rand). but now..... you want me to pay for shipping 5 times???? 5x160 rand for 'express' shipping (2-3 days) OR 5x137 rand for standard shipping? Thats 800 rand for shipping? That is insane! Are you people not using BobGo shipping? They charge around 30 rand per parcel? Where did the 160 rand charge come from if i may ask? How does this even make sense? Its one thing that you guys offer super low prices when purchasing the goods from cusomers and resell them for almost full retail price but making profit on the shipping? Not acceptable!
1 reply
54 months ago
your service is non existant!!!!!
what a great idea!!!! its a pity your service sucks! in every aspect! your site/app is full of bugs, cant process any orders. the locker near me is offline most of the times. and your support system..... not even sure where to start: you can not get hold of anyone. no replies to whatsapps, calls never get answered. and the email responses are from some incompetent person who has no idea what is going on! I moved over to use this service because of the pricing and convenience but i rather go back and use my old courier company. beware guys ! you get what you pay for! Pudo is cheap - and it does not work!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
3 (60%)