JA
John A
Active since Dec 2014
8
Reviews
0
Industries
Reviews
8 reviews12 months ago
Helping the customer takesalot of time with takealott
My takealotmore benefits are not working when I place an order, I sent an email for assistance to fix the issue, however Takealot taking a lot of time to respond and assist, This means I cannot place my order yet , the company whose product I am trying purchase is not getting a sale yet. Looks like takealot has fallen asleep at wheel.
0 replies
14 months ago
Samantha was very he...
Samantha was very helpful and the tow truck didn't take very long to come tow my vehicle, very well organized.
53 replies
23 months ago
Amazing customer service
I had an issue with my Lalela inverter that I purchased through takealot and it was still under warranty, as per the warranty I had to contact Lalela directly to let them know about the issue. I sent an email late at night to Lalela and I provided all the documents and information they requested , the very next morning a lady by the name of Sarina had responded to my email and throughout the entire process she has been very helpful , polite and simply amazing and I also would Like to thank Rhys at the Technical department for also going above and beyond in resolving the issue with my unit. I cannot thank you guy's enough , your service is amazing John
0 replies
35 months ago
UIF QUEEN IS AMAZING
At Uif Queen Elodi is amazing, she took care of everything concerning my UIF claim , she let me know what paperwork I needed and she did the rest , she was always happy to answer any questions I had and she kept me up to date as the process went along , if you want a hassle free experience in submitting and claiming uif I highly recommend using the services of Uif Queen Elodi , you will save yourself a lot of time and stress and no waiting in queues . Thank you Elodi ,you are the best. John
0 replies
59 months ago
Forced fibre upgrades from AFRIHOST!!!
I got my fibre in the pure fibre promotion, I got the 8/2mbps package, it was the cheapest package at R499 but it was fine for my needs , then Afrihost sent me an email stating they have give me a forced upgrade 10/10mbps at R599 per month from 1st April 2021because Vumatel is discontinuing the 8/2mbps, ok I wasn't happy but I didn't complain , tonight I received another email Afrihost saying I'm getting a forced upgrade to 20/10mbps at R648 for 1Aug 21, but no mention as to the reason why , so in 4months they will have increased by month bill by approximately 30% , I feel I'm getting ripped off to pay extra for more speed which I don't and don't want. I never had anything negative to say about Afrihost, I only had positive feedback for them but now I think they have gone to far , they must sell products if they going to keep making them obsolete and force customers to remain on products at a higher price.
0 replies
61 months ago
Miway going the extra Mile
Dear Miway Thank you so much for the surprise , I really appreciate it. You guy's really went out of your way and made my day. John A
53 replies
62 months ago
Vumatel forces upgrades to fibre and 20% increase comes with it
I just received an email from Afrihost informing me that Vumatel d discontinuing my fibre speed 8mbps/2mbps and my fibre will be automatically upgraded to 10mbps/10mbps at an increase of 20% to my monthly subscription as of 1st April 21 , I feel this is a low ball move as I didn't need any upgrade and definitely not a 20% increase. So Vumatel offers upgrades on fibre but if you don't upgrade they will just force you too.
112 replies
132 months ago
Good customer service I
Today I went to buy a new battery for my cellphone , I first went to Mtn and was immediately assisted by the staff and I got the price and I then went to Vodacom to get a price as well and on walking the staff 3 of them look at me but do not acknowledge that im there and look as if they looking through me(one of the 3 staff was busy) so I waited a couple of minutes but they still don't ask if I need assistance and I have ask them to help me , I got the price of the battery from them too , it was the same price as at Mtn , even though I am a Vodacom customer , I decided to go to back to Mtn and buy the battery I needed from them as they gave good customer service. Thank you to the staff at Mtn today. You made a customer feel appreciated.
76 replies
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5 (62.5%)
4 Star
0 (0%)
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1 Star
3 (37.5%)