Active since Mar 2009
Saddens me to write this. Our consultant was extremely difficult to get hold of. We redid our quote numerous times. The fine art oil paintings weren't wrapped and thrown into a truck resulting in severe damage. Couches, tables, headboards, lamps were badly damaged. Broken glasses, vases and ornaments. All our belongings thrown into boxes and mixed up. The staff wanted food and coldrinks. The staff didn't want to pack our things like we asked, they ignored us. They literally wanted to offload and not put things where we asked them to. It was a disaster and very costly. Never again.
The worst airline ever. The special is not a special when you compare it to other airlines. It's double the price with all the hidden costs. Cookies also track you, throw you off the site and when you go back 2 minutes later to book for the rest of your family the price has changed!You ruined the start of our family vacation. The ground staff at OR Thambo are clueless and rude, we nearly missed our flight because of them. We were 2kg over, had to pay R250. When we tried to pay we were told we hadn't checked in our baggage when we did. Ran from pillar to post and got shouted at,who the hell do you think you are ladies.....worried more about your bright pink lipstick. My children wanted to vomit because of the attitude of your ground staff. They should have and left it for you to clean. Oh and you changed the boarding gates twice after check in. You tried to refuse our hand luggage, 1 hand bag each. That's when I lost it and refused to let my handbag go with baggage check in,***? Do you rummage through people's bags to steal?Unfortunately I need to fly back with you. As regular travellers we will never fly with you again and based on the reviews for August 2022 you should take note that everyone is unhappy with you. CEM Air is much more cost effective. Use them instead.They charge R35 per extra kg not R250.
Good day, FNB Private Wealth will leave you stranded abroad without access to your funds. It has happened numerous times ( they have noted my frustration, lucky me), they will remove limits or change your facility (its very frustrating when they freeze your account whilst abroad for an unannounced FICA drive when they know you are abroad) and you will have new bankers taking over your account on a regular basis who do not do due diligence to know their client. It will be an absolute nightmare getting hold of your personal banker , they don't answer their phones neither return calls, because you must deal with the service suite which is nothing more than a call center, who will mess up your banking even more. Why do we even have a private banker? I tried to down grade only to be told I can't. They also think that you can make use of video call in countries like Saudi Arabia and Qatar. They don't know what a GPA is even although it is registered. Still waiting for a call from her, maybe next month ,maybe never?
Good afternoon<br> <br> my husband purchased a ring and was told that you would resize it. I brought the ring in the following day together with my other jewellery to be cleaned. The cleaning alone cost R600. When I fetched my jewellery I noticed that a diamond was missing I called immediately. I was informed that you would check for the missing diamond and phone me back. Which you didn't do. I brought it up again when I came to fetch my ring which needed to be resized. The ring is now too small and I can't get it over my knckle. Not swelling as per the rude sales lady with the long hair. She was also rude when I told her about my diamond which all of a sudden miraculously appeared had it not been for another lady who overheard the conversation. I gave my ring with the missing diamond in for repairs. I picked it up only to find that it was covered in marks. I just payed 600 to have it cleaned. The lady with the long hair was once again incredibly rude. We have been clients for many years but lets get this straight, we won't support you anymore. I am not your cash cow and when you mess up apologize and own it stop trying to make me feel bad and then charge me for you disgusting service.
Hello<br> <br> I have been waiting for my Natis document for over a month. I first requested the document on 21 September 2015 from a Casley who advised that she would email a copy of the document to my husband immediately which did not happen. We then contacted them again to request an emailed copy in the meantime. <br> After a few weeks we contacted Wesbank to get a tracking number and then the courier company to hear where the documents were. The courier company advised that they couldn't find our house and therefore sent the documents back to Wesbank. <br> I contacted Wesbank who said they would resend the documents which also did not happen. Today a consultant from Wesbank called me and advised that I must pay R57 to get my document delivered as I was not home when the courier company came to drop off the document. This is total rubbish as no one from the courier company called me to make an arrangement to drop off the document let alone advise that they were outside my house to deliver the document.<br> Ugeshan your staff needs training, do not put me on hold for over 5 minutes, fire the courier company and get your act together. Wesbank needs to accept some responsibility.<br> Meggan Manson
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