NC
Natalie C
Active since Jan 2015
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Cheetathin Promises promises just ****mers and ignorers! Disgraceful
I wanted to give it zero stars but couldn't - I have been trying to get a refund since before Christmas. I contacted them and the last they acknowledged receiving the leftover product back (I sent it at my own expense!) I have been calling, WhatsApping and emailing and my messages are not even turning blue on WhatsApp anymore. You owe me almost R1500 excluding the R185 I paid to return your product! Your sales pitch is a 90 day guaranteed refund if unhappy (I returned after 65 days). You confirmed your received the returned item and asked for my bank details and now nothing just ignoring! ****!
0 replies
39 months ago
Rutendo was extremel...
Rutendo was extremely helpful and answered all my questions
132 replies
107 months ago
Thieves and liars?
<p>Almost a month ago I ordered and paid for a pair of contact lenses. Delivery included this came to R286. Over 10 working days later and the promise to deliver within 3-5 days I had not received them and needed to source the lenses elsewhere. I requested a refund. A week later i queried the prgress and was told it could not be refunded as the payment was still not reflecting.</p> <p>I once again followed up a few days later to which I was told the refund had been processed and funds would reflect 3-5 days time. Almost two weeks later I am now told the payment was unsuccessful and the refund couldnt be processed! </p> <p>I have emailed since demanding further feedback t owhich I have not received a reply. I am so disappointed and really just want my cash back and to be done with smartbuyglasses (!)</p>
112 replies
118 months ago
Notice served anyway after payment arrangement made with cobol
<p>So after making arrangement and having cobol agree to it, to make payment on 15th August - hey even sent me a settlement letter dated 15th August, I get an email and an sms saying that i must pay immedietely and a notice has been served on my account!</p> <p> </p> <p>Seriously! Why did I take the intitative to phone you and make arwangements to pay on 15th?! Why did you agree, ?!?!?!?!</p>
0 replies
120 months ago
JustPlay just a false hope
<p>About a week ago I missed a call from an unknown number, no message was left and no further attempts were made to get hold of me. When I returned the call, the person identified himself as a representative of JustPlay and he had tried to contact me because I had won a prize. Because I hadnt answered it rolled over to someone else!!!!!</p> <p>He was meant to call me back to see if he could find out anything further and I still havent heard anything. I think that it is very unfair that I didn't get my prize:(</p> <p>Afterall, this is a company that works fully through the internet - why didnt they notify me by email?!</p>
0 replies
124 months ago
A Pleasant experience - again and again :)
Where do I start?<br> <br> Friendly, accommodating, professional, HONEST, knowledgeable, an all-round pleasant experience. <br> <br> I had had my Kia for 5 years and had serviced it at a different mechanic every time the time came around for it to be serviced. It wasn't that the previous mechanics/garages were bad, it's just that they were what one expected, nothing to write home (or Peter) about. Then I found Monaco. The only garage I have ever been back to. The only garage I will ever go back to.<br> Thank-you guys :)<br> <br> <br>
75 replies
136 months ago
Weeks Later Kalahari can't deliver on promise
My initial report was written on Hello Peter as follows (Dated:16 January 2015)<br> I made a purchase with Kalahari in Mid October and after cancelling the transaction mere days later, before delivery had taken place I was guaranteed a full refund.<br> Unfortunately this didn't happen. I received two partial amounts of the full amount and they insist I was refunded the last R147, which I was not! I sent my personal bank statements to prove it and they refuse to budge. I am very disappointed.And still want my R147, but after phone calls and emails, and sharing my personal financial records i feel so petty, yet this is NOT right.<br> KALAHARI RESPONSE (DATE: 18 JANUARY 2015):<br> Thanks for your feedback.Wow, so sorry for delay of your refund and for the service received.We're currently investigating with our finance team and will contact you within 24 hours with an update.We understand that it must be a really frustrating experience, but if you can please allow us the time period stipulate above for us to have a look into the refund delay.We'd like to that you for your continued support and for your patience during this particular query...\<br> I HAVE HAD NO FURTHER FEEDBACK!!!"
77 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)