KV
Kavisha V
Active since Jan 2015
14
Reviews
0
Industries
Reviews
14 reviews65 months ago
Generous Service and Efficient Delivery
Thank you for the generosity of the R100 free credit for just being a customer on the Sixty60 app. Your app provides fast and efficient service at a reasonable delivery cost and is the leader to most competitors in this industry.
0 replies
65 months ago
Great Kindness and Professionalism
Thank you for the excellent service received at Woolworths in Bryanston shopping centre on the 9 December 2020. I was charged full price for an item that was discounted. The teller and manager helped sort out a full refund and gave me the item completely free. I was blown away by the kindness and professionalism. Please recognize these ladies, apologies that I don't have their names. Thank you, Thank you, Thank you.
0 replies
87 months ago
Sickly sweet
Visited The Raj in Sun City this evening and order Gajar halwa. Had it before at other branches and really enjoyed. Unfortunately it was sickly sweet and barely managed to eat much. When the waiter was called we were told that it depends on the chef and it was taken back and we still expected to pay the bill. Very disappointed. Don’t think I’ll be ordering that again!
0 replies
96 months ago
Sorely Disappointed Apple Watch Fan
I recently cracked the LCD of the apple series 3 watch 38mm which is about 6 months old. I went to an Apple store to see if I could get it repaired. I was told I needed to pay R250 to get a quote for the repairs and that I was looking at paying between R5000 - R6000 to get it repaired. A new watch cost R5499! From what I understand there is no iCare for apple watches in South Africa. Very disappointed that replacement of the LCD on an apple watch will cost more than what it was purchased. Apple is brand that always stood out as quality and I have been an avid purchaser and fan. Knowing what I do know now, I am not sure that I will purchase another apple watch and will be considering other brands to replace the watch with.
0 replies
100 months ago
Third time I have posted on Hellopeter with no call received
This is the third complaint made on hellopeter requesting assistance from Vodacom: Cancelled contract still active Please can I get assistance with this. Vodacom responded that someone will get back to me and its 2 weeks later and another month an have had no response: I called to request cancellation of a data contract in April 2017 and got rid of the sim card. Few months later I saw that I was still being billed. I called the call center and was told they need to go through records to confirm that I made the request and will call me back between 7 - 10 days. I didn't hear anything and called the call center back, I was told to get a new sim and utilize the accumulated data and that they would transfer me again to do a cancellation, when transferred to cancellations the line was dropped. When I went to get a new sim card with the accumulated data I was told the data was month to month. Please can this be addressed urgently, either a refund or the usage of data that has been built up since cancellation was requested. Very frustrated with the terrible and inconsistent service. Will cancel all active contracts with Vodacom.
315 replies
100 months ago
Cancelled contract still active
Please can I get assistance with this. Vodacom responded that someone will get back to me and its 2 weeks later and another month an have had no response: I called to request cancellation of a data contract in April 2017 and got rid of the sim card. Few months later I saw that I was still being billed. I called the call center and was told they need to go through records to confirm that I made the request and will call me back between 7 - 10 days. I didn't hear anything and called the call center back, I was told to get a new sim and utilize the accumulated data and that they would transfer me again to do a cancellation, when transferred to cancellations the line was dropped. When I went to get a new sim card with the accumulated data I was told the data was month to month. Please can this be addressed urgently, either a refund or the usage of data that has been built up since cancellation was requested. Very frustrated with the terrible and inconsistent service.
105 replies
101 months ago
Cancelled contract still active
I called to request cancellation of a data contract in April 2017 and got rid of the sim card. Few months later I saw that I was still being billed. I called the call center and was told they need to go through records to confirm that I made the request and will call me back between 7 - 10 days. I didn't hear anything and called the call center back, I was told to get a new sim and utilize the accumulated data and that they would transfer me again to do a cancellation, when transferred to cancellations the line was dropped. When I went to get a new sim card with the accumulated data I was told the data was month to month. Please can this be addressed urgently, either a refund or the usage of data that has been built up since cancellation was requested. Very frustrated with the terrible and inconsistent service.
315 replies
108 months ago
great service
<p>Purchased explora 2 at Makro, provided me all the details i needed forpurchase and installation. Blingstallation contacted me the next day to arrange for the intallation. My appointment was rescheduled however i was notified every stepofthe way. The installation process was seamless and professional from Ian and Johnson. Thank you for the awesome service all round as well as no hidden costs. </p>
0 replies
108 months ago
Bad Service
<p>I received an email a few weeks ago asking me provide FICA documents to prevent my discovery card being frozen on the 18th of May. I was on leave for some duration of that time, however I scanned and emailed all the documents required on the 16th of May. I received about 5 calls from discovery card over Monday, Tuesday and Wednesday this week saying I requested courier services to pick up my FICA documents, which I patiently conveyed on each call that I did not request this. Then this morning I get an email telling me that my card has been frozen because my documents were not received. Again patiently I called the call center, explaining the situation and requesting feedback on why my account was frozen. I was told that my documents were recieved by back office and now required processing which would take 3 working days to validate that my documents are valid to unfreeze my account. Unacceptable!! At no point had I received any information regarding how long the processing would take, the only information I received was what documents to provide and when the account will be frozen. When I expressed my frustration on the poor communication from Discovery Card , I received attitude from the consultant. This is the first time that I received such poor service from Discovery Card. I have always raved about the services provided. I think it may be time to close my account if the services of Discovery Card have dropped to these poor standards.</p>
112 replies
112 months ago
Pathetic service
<p> </p> <p>I purchased an item from truworths from the further 25% off sale items in Sandton city. After I purchased the item I realised that the camisole was missing. So I went back to the store where the cashier was very helpful in locating the item in other stores for my size. The manager/supervisor told me she would contact her area manager the next day and let me know if they would get if for me from the mall of Africa truworths since I did not have an account with them and gave me back the item. I did not hear back from Sandton city truworths and decided to rather go to cresta truworths and have this exchanged. I spoke to cashier who told me that they should have taken the item back at Sandton city. She then called for authorization and then the lady that called for authorization called Sandton city. After a long wait I was told that they would return the item to Sandton city truworths and they would do the exchange for me. Because I took a smaller a size they were going through the whole return process only then be told to pay in extra for the same sale item!! At that point I lost patience and asked for a refund. Please educate the staff in truworths on the return policy as well as customer service and a little bit of logic sense . I am extremely disappointed with the service especially at truworths cresta. I have been shopping many years at truworths, after that experience at truworths i have lost trust and I will no longer be shopping at truworths. Very frustrated. </p>
112 replies
Review Distribution
5 Star
3 (21.428571428571427%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (21.428571428571427%)
1 Star
8 (57.142857142857146%)