LM
Lerato Pertuel Bonny Mashego
Active since Feb 2015
91
Reviews
0
Industries
Reviews
91 reviews16 months ago
Arrogant and disrespectful brand, Mercedes Benz
I have been a loyal customer of Mercedes Benz South Africa since 2017, bought 3 cars from them. These people failed to diagnose a car’s problem for smoking. Took it to 2 dealerships for the same problem, now it’s in for a 3rd diagnosis. The car battery died as a result of the car being in an undrivable state. Mercedes Benz have a nerve to tell me to buy a battery for failing to do their job properly. Mercedes Benz Sandton and Mercedes Benz Menlyn. Let’s not forget the customer care representative who kept me on the phone for 40 minutes without asking me to hang up so he can return my call. It’s been fun, you will never get business from me and Simiso said “it’s my right to leave Mercedes Benz”. I’m off to my next brand.
0 replies
16 months ago
Roger Smith best air hostess globally
I want to extend my heartfelt gratitude to Roger Smith. I am claustrophobic and when I told him. He got me water and asked another passenger to swap seats with me. He came to check if I was ohk. My anxiety was minimal, I enjoyed my flight. Sweet, compassionate human being. Best air hostess ever and I’m well travelled lol. The best of the best. Now I have reason to travel with SAA.
0 replies
17 months ago
Failure to reverse incorrect deposit
I made an erroneous payment to a college and FNB says they only assist with payments made to individuals. Like what nonsense is that, so did you inform us that if we made incorrect deposits using our FNB account we will automatically loose our money
56 replies
24 months ago
*****ulent card transactions
I had been a customer of rain since August 2021 and in December 2023 or January 2024. I called Rain asking them to come and remove their devices and cancel my month to month usage with them. Its not a contract. The dispute started when i wanted to upgrade to the Rain 101 device and i was told they would cancel the other device and they didnt. On thursday last week, Rain *****ulently deducted money from my bank account, 4 transactions, worth over R1000 each for what, you block services for people who did not pay you. What services are you charging me for. What is the legal justification for deducting R5000 from my bank account ****** *****sters. I will deal with you. On Thursday i called and the guy hung up on me, you cant force people to become your customers. My money pieces of ****. While you are at it, clarify the legal basis of disguising a debit order as an in store card transaction. You think because Rain is mostly used by black people, you think we are illiterates. I got you, i will see this until the end. I told you i dont want to be your customer anymore and all calls are recorded take out all my call recordings *******. Trust and believe i will get my money from you assholes.
106 replies
24 months ago
*****ulent card transactions
Woke up to 4 card transactions from Rain, I don’t know how I made 4 purchases in my sleep. How did FNB not flag these transactions are suspicious or *****ulent. You have disappointed me as my bank and exposed me to ********s. These transactions total R5000, where is your ***** department FNB
71 replies
25 months ago
Airtime and data not credited bought on VodaPay
I bought 2 airtime vouchers on VodaPay today and my number was not credited with the airtime. On Thursday last week I bought data voucher and it was also not credited. Stop being ****** and your customer care calls and hangs up
112 replies
33 months ago
Ambiguous communication to client on premium
I added my newborn in June 2023 and on the 14th of June I received an email with welcome pack from Discovery. It stated the commencement and new premium. On my July payslip I saw that Discovery deducted +/-R9000 as a premium. Discovery what does FAIS and Medical schemes Acts say about clear communication that is not ambiguous. The nerve of someone from Discovery saying it’s my fault I should have known the letter was incorrect, do I work for Discovery?. Useless company that doesn’t take responsibility for its nonsense. I want a refund because I will pay the premium stated on the letter sent until they sent me an amended letter with the amended premium.
60 replies
36 months ago
A bank that processes debicheck mandates without authorization from customers
Imagine ABSA admitting to receiving bulk debicheck from a creditor, without seeing authorization from the creditor and processing the debicheck mandate. What a useless bank. And I receive an email from ABSA transaction ***** explaining this then Russell Edwards saying I must ask Cartrack for my money. Russell the same way you gave my money to cartrack is the same way you will get it back to my bank account. Finish and klaar. I will give ABSA until tomorrow to return my money in my bank account, ******* bank that processes debicheck mandates without asking the creditor to show them authorization from customers
53 replies
36 months ago
Unprofessional private client staff and team leads
Last week I called private clients suite and I asked to speak to the manager I was told Themba Nkosi will call me back as he was heading to a meeting. Another ******* unprofessionalism from a whole private clients department. To this day I haven’t a received any call from any team lead/manager. ABSA should not have a private client department, totally useless and disrespectful
53 replies
36 months ago
Useless ******* bank
Private suite consultants are rude and unprofessional, they hang up on clients. Imagine a bank allowing a service provider to change a normal debit order to debit check mandate without me granting authority. ABSA I want my money so I can move my banking portfolio from you, I’m going back to FNB. Stop colluding with service providers to de***** your clients.
53 replies
Review Distribution
5 Star
7 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
16 (17.582417582417584%)
1 Star
68 (74.72527472527473%)