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JC
Jp C
Active since Feb 2015
6
Reviews
0
Industries
Reviews
6 reviews
LookSee
5 months ago
Complaint: Extremely Poor Service from LookSee Solar (via Standard Bank)
I’m extremely disappointed with the service I’ve received from LookSee Solar through Standard Bank. Since the day I reached out, I’ve had to chase them for feedback. My emails went unanswered, and I had to follow up multiple times just to get a basic response. When someone finally did reply, they made zero effort to accommodate my availability for a site visit. After reorganising my entire day to fit in with the date and time they proposed, the installer simply did not pitch. I emailed them again to ask what happened — and, unsurprisingly, no response at all. This level of service is unacceptable, especially from a provider endorsed by Standard Bank. If this is the experience before installation even starts, it raises serious concerns about support, reliability, and after‑sales
0 replies
Standard Bank
31 months ago
Standard Bank not there for their clients
App**** for Payment Holiday on my home loan as I have a huge unforeseen expense in repairing/replacing pipes due to water damage. My application was declined as payment holidays are only granted for financial hardship???? I already had to spend R 30 000+ on having this repaired and start replacing Clearly this bank is not there to assist their customers I was told by the agent that this is usually only considered for medical bills or loss of employment etc. It would GREAT if they then stipulate this on their website
10 replies
Afrihost.com
65 months ago
Bad service - Inconsistent Line Speeds!
Since I moved into my new house at the beginning of February, I have been having the worst experience with Afrihost. I upgraded my link from 10mbps to 50mbps and if I get anything above 40mbps for an hour a day it is alot. It constantly runs at 1.75mbps then goes to 20mbps then comes back down again. Have not had such bad service in a long time, considering moving ISP's ASAP. I have reached out to their support countless times and each time they say they'll referesh my link, it then improves for an hour and goes back to where it was.......
0 replies
Motorite Administrators
72 months ago
Motorite Warranty Policy - What a SCAM!!!! - Please do not buy any of their policies
This company and it's policies are a scam. When I purchased a Vehicle from Inspectacar Gezina I was told this Warranty Policy is worth taking. In short - 2 weeks ago my Bakkie ran into issues where the injectors under-fueled and apparently caused my 3rd Piston to burn. This impacted the entire engine. Now when the claim was submitted they state they'll only payout under the fueling benefit and not the engine benefit, For some reason I was supposed to know that my motor was under-fueling and had to have it checked out... Which is Impossible!!!! Please do not ever make use of this company and it's warranty policies. In addition to above, it took them almost 2 weeks to get an assessor to the workshop.
1 reply
DStv (MultiChoice)
138 months ago
DSTV XPLORA - R 799
To Whom it may concern,<br> <br> I have raised a complaint on 5 Feb 2015 regarding the fact that after 3 weeks after the process over the Phone: Debit order and online authorization for the DSTV Xplora for R 799 a month, I did not receive any update from multichoice although the Xplora was supposed to be delivered within 5 days. After my initial complaint on hello peter, I received an comment on Friday 6 Feb 2015 from a lady named 'Kristel' advising that my query has been escalated.<br> <br> However it is now again, A MONTH AND A HALF LATER and I have still not received any feedback or call from any multichoice representative. I understand delays in service etc. however this is pathetic as there is no correspondence whatsoever.<br> <br> Original Report Date: 16:57 Thu 5 Feb<br> <br> PS: I shall continue writing reports on Hello Peter until I have received satisfactory service from a company I pay a monthly service fee to.
1 reply
DStv (MultiChoice)
140 months ago
DTSV Xplora Package for 799 pm
To Whom It May Concern,<br> <br> I was contacted by DSTV On Air on the 16th of January 2015 to find out if I am interested in the DSTV Xplora 799 pm package. I accepted the package and provided my banking details as required seeing that the package is only available on debit order etc.<br> <br> I was told that delivery is 5 working days from confirmation. So as stated above confirmation date was 16 January however to date I have not yet received anything. Apparently On The Dot is the courier to be used for these deliveries but each time I speak to them I am told there is no order for my customer no. (Ref No)<br> However when it got to 2 February the debit order went off my account successfully.<br> <br> I have contacted multiple contact no's for On The Dot, DSTV On Air as well as MultiChoice but no joy. Based on my discussion with a DSTV On Air consultant today I was told that they do not handle the 799 packages but I need to contact multichoice directly.<br> <br> I then spoke to a multichoice consultant today who advised that he cannot help me and does not know what I can do to resolve this matter which is quite frustrating as I have probably spent 100's of rands on airtime with no success. <br> <br>
1 reply
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2 Star
2 (33.3%)
1 Star
4 (66.7%)
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