VJ
Vinodh J
Active since Feb 2015
8
Reviews
0
Industries
Reviews
8 reviews22 months ago
Great Customer Experience
I just want to record my appreciation to The Hire Shop, 73 Rabie Street, Fountainbleau, Randburg for their outstanding service when I hired a sash clamp over the past weekend. After having overcome some initial contact challenges, I was taken aback by the trust placed in me. No request was made for identification or a deposit with the statement: "Most people are good and can be trusted", he said. I just filled out a form. I highly recommend this business who have such great faith in the inherent goodness of people. I will seek them out again when the need arises.
0 replies
26 months ago
Highly Skilled Service with Humility
When my aged Dyson vacuum cleaner stopped working I had visions of a high-cost repair, or the purchase of a new unit. What a remarkable customer experience! Callum, the RoboVac/Dyson Guy, went out of his way to source parts for my 15+year Dyson and had it fixed within 24 hours. In an age of ***** dealers and charlatans, he was frank and practical about the work without adding more frills and costs. My engagement with this humble and honest young man was a breath of fresh air. I would highly recommend him.
0 replies
28 months ago
Great service from Dotsure
Very professional service from Lusanda No****we today who listened carefully and responded quickly.
129 replies
65 months ago
Fantastic Service
Fantastic Service. I want to thank Shadi Motshoane from SA Post Office for fantastic service as I waited for a parcel from abroad over COVID. She was clear, patient and provided sound advice as she tracked the parcel. Just as she said, I received the parcel. She was very professional and an asset to SA Post Office.
0 replies
71 months ago
Incredible Service
I just received incredible service from this company. I was looking for one of their products that is unavailable in the hardware shops. I called them and they offered to deliver a new one at no cost to my home. They recognised the defect in the product which they had since improved. What ethical business practice!
0 replies
135 months ago
No Communication, not replying to calls
I received a call from Sanele Buthelezi two days after my first complaint of being signed up for a contract that cannot deliver. I cannot receive SMSes from Ireland where my family lives.<br> <br> Despite my providing the contact details of my wife in Ireland, again, because this was all previously tested by another Telkom employee Freedom Ndebele from 2 June 2014 til 7 October 2014, I have heard nothing from Sanele. When I called yesterday, he promised to return my call later. Nothing has happened and this is true to for. Besides this being very poor customer relations, Telkom is dragging this breach of contract out. The object can be only to milk as much money from me as possible.
0 replies
135 months ago
No SMS to Ireland
I entered into a contract for a cell phone with Telkom Mobile an April 2014. I expressly asked if I could send SMSes to Ireland to my family there because Vodafone allowed me to under my pay-as-you-go scheme. The salesperson replied that this was indeed possible. When I could not get through via SMS, I complained to Telkom Mobile. Finally I was contacted, tests were run in real time on the SMS. It did not go through. As I entered into this contract for this express purpose, I believe that they breached the contract by failing to report to me about the result of the test they did. In fact they refuse to reply to my email messages. This is frustrating and I want my contract cancelled . I have been very patient with Telkom Mobile who sell you contracts that are not fit for purpose.
77 replies
136 months ago
Cancelled Contract within 7 days of purchase
I signed a contract with Cell C and within 7 days returned the phone because I could not receive any calls due to a lack of reception. It was the week in which I was inundated with calls from the press. The phone could not serve the purpose for which I bought it. Despite a signed letter from Floyd Khoza, the person who signed me up for the contract, Cell C deducted R643.72 from my credit card. I am still waiting for my refund, as contracted. In addition, I wrote of my difficulties on the Cell C website headed \Write to Us"under the assumption that someone will read about it. My assumption was incorrect.<br> <br> I consider this a breach of my rights and am waiting for Cell C to correct it within 5 working days of this message before I take action under the Consumer Protection Act."""
77 replies
Review Distribution
5 Star
5 (62.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (37.5%)
1 Star
0 (0%)