US
Ujir S
Active since Mar 2015
8
Reviews
0
Industries
Reviews
8 reviews27 months ago
MTN are ******* and continue to debit my account on a canceled contract!
MTN requires one month notice to cancel a contract. We have been trying to cancel a contract since September 2023. Still being debited on my bank account and if I reverse the payment, my other contract number will be blocked. Below is what has gone on: Notice of cancelation of router 0638917217 was sent to mtn on 26 September 2023. Contract was due to end on 26 October 2023. My account was still debited as follows October 2023 R754, 33 November 2023 R824, 33 December 2023 R754, 33 After sending numerous emails, this contract was only canceled on 08 / 01 / 2024. I want my refund as I did my obligation by notifying MTN through the right channels and provided the correct notification period.
0 replies
35 months ago
Unacceptable Email Hosting Services
I have no emails and my website has been down since 5 June 2023. I had to find out via their website that they are having issues. Upon requesting information or submitting tickets for assistance, I am yet to receive any assistance nor have I received even a call or email regarding the return to service. I find it unacceptable when I have a business to run and I cannot get through to the host of my website and my email provider. I do not know how much business I have lost and how many unhappy clients I have because I am unable to receive or respond to any emails. I am at a loss!
0 replies
44 months ago
ABSA Vehicle Finance Useless
We had a vehicle under ABSA vehicle finance. At a point, we had entered into an agreement with ABSA to pay off an outstanding amount, which was paid off. ABSA then added on legal fees without out knowledge to the account. Unfortunately we hadn't collected the logbook when the vehicle was paid off. Now that we want to sell the vehicle, we cannot retrieve the logbook. We want to make payment, however we are sent from pillar to post. Nobody knows what their job is, as collections send us to legal, legal send us to collections. We are constantly given Gladys Manyike's number, who is never available, and when she does answer, she cuts the call. We don't know what else to do now, as we need this sorted out urgently
134 replies
94 months ago
Pathetic Telkom LTE Speeds
I have the Telkom unlimited LTE package with the Huawei B315 router. For the past week we have only been getting speeds of 0.5Mbps download and even poorer upload speeds. I am in the Westville North area. For LTE this is pathetic and cannot be so slow. There is no number to contact for LTE and when you contact Telkom you get the run around. Please can someone help with this.
53 replies
132 months ago
Absolutely Disgusting Service
I ordered a parcel over two months ago, it was logged on the system on 07/04/2015<br> <br> Ever since then there has been no movement.<br> <br> I paid for express service and this is a priority parcel.<br> <br> yet for two months i have tirelessly tried contacting the various departments, half don't pick up the phone. The rest tell me they do not know what is wrong. <br> <br> How long should i have to wait for a parcel ordered? <br> <br> over two months for a priority parcel is disgusting and scary.<br> <br> Please can i get some help on this matter as i would like my parcel within a week.<br> <br> if not i would like to be compensated for the lack of competence displayed by the staff.<br> <br> it has been a truly disappointing experience.
76 replies
134 months ago
More than I expected
I would like to thank the telkom mobile team who have done an incredible job with the service.<br> i switched to telkom mobile prepaid about 2 weeks ago and on a regular basis im notified of various offers and i continuously receive free gifts such as airtime and sms's.<br> <br> you guys have done a truly wonderful job, please keep it up
76 replies
135 months ago
fraudulently debiting bank account
Hello<br> <br> Platinum Lifestyle has been debiting my account on a continuous basis. After contacting them, i was promised that the monies would be deposited back into my account, up till now, nothing has been received.<br> <br> it seems platinum is a lying and cheating company who fraudulently takes peoples money as they still continue to debit my account. <br> <br> i would like it to be sorted out by the end of this week or i will be taking legal action.<br> <br> this is completely unacceptable and
0 replies
135 months ago
Unauthorised Debit Order
Hello<br> <br> I am continuously being debited money from my bank account without any authorisation.<br> Every time i speak to a consultant on the phone, i am promised this will be sorted out. Up till today the problem has not been rectified and false promises are made.<br> <br> I want you to please refund all monies debited and cancel whatever subscription you may think i have with you. <br> <br> I am tired of being sent to a different department every day and my time and airtime is being wasted.<br> <br> Please rectify this situation within a week or i will be seeking legal action as this is now fraud.
77 replies
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1 (12.5%)
4 Star
0 (0%)
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2 Star
3 (37.5%)
1 Star
4 (50%)