SM
Sibongile M
Active since Mar 2015
16
Reviews
0
Industries
Reviews
16 reviews10 months ago
Longest and Worst Tyre Claim
On 15/06/2025 at 0:43am my car hit a pothole and 3 tyres were damaged . My claim was logged immediately by a lovely lady who was very helpful. On 17/06/2025 I called King Price to hear what is the way forward since my car was towed and taken to a towing center. I was told this will be taken as a normal claim and an assessor will be assigned to the claim . An assessor was assigned to asses the car on 24/06/2025 and he provided me with feedback the same day. I then contacted King Price to find out what is the way forward and they told me that the claim had to go for further assessments. Called on 26/06/2025 as there was no communication yet and they advised that Cassius Shabangu will have to contact me. Cassius did contact me and requested further documents from me, of which I supp**** . On 27/06/2026 I called and I was told that Cassius was not in but further documents were required of which I did submit. To be honest, everyone who assisted me was friendly and helpful. I would have appreciated better communication from the person handling my claim. I also do not understand why do I have to wait almost 3 weeks for a tyre claim???? What more if it was something more serious? I don’t have an alternative vehicle and I depend on this car to take me from point A-B. I’m spending so much in ehailing daily.
56 replies
12 months ago
The rating is based on the lovely service received from Jennifer Moloto
The rating is based on the lovely service received from Jennifer Moloto. She was clear, professional and very patient with me.
58 replies
26 months ago
Unauthorised Hard Inquiry ****
I received 6 unauthorised hard inquiry from this nonsense of a company that I know nothing about . This will have a negative impact on me as I am in the process of a bond application. This is against the POPI act. What nonsense is this ????
0 replies
37 months ago
Online ****
Please don't bother yourself by buying on incredible connections online. I made a purchase on items for almost R30k with the service promise that the items will be delivered within 2-5days. Only 3 items are to be delivered and the most important item (iphone) cannot be traced. I made that order believing I will get my items before my trip abroad. How the hell am I going to receive an item when I am more than 3000KM from South Africa?
0 replies
39 months ago
Compliments Klerksdorp Tower Mall
I would like to acknowledge the branch manager for Jouberton Tower Mall Pep. I was busy with buying stationery for disadvantaged pupils and was aided through vouchers. The voucher process was not seamless yet the manager made sure that I am at ease. The branch's lines were off and she used her personal cellphone to enquire about the issue I had. Furthermore, she made sure that I had everything I need without making me feel like a nuisance.
0 replies
40 months ago
Abuse towards a pensioner
My mother was initially covered by First For Women and I managed to convince her to join Momentum due to its benefits for pensioners. However, it has been a dread to finalize any claim to them. My mother first claimed in 2021 and nothing was done . Late 2022 she claimed again and still nothing was done. She lodged another claim in December and they are asking her to find an electrician, even though she told them that she stays in a rural place and there is no electrician. I believe that this is abuse to an elder in all forms.
132 replies
57 months ago
HOMECHOICE VS POPI ACT
I opted out from Homechoice's marketing yet they still call me even after the POPI ACT has been implemented. Last week a lady called me and I told her to stop calling me . Today I lady by the name of Ziyanda called from 031 493 0218 and still wanted to sell to me even though I told her several times that I did not consent that they call me. She was utterly rude and disrespectful
53 replies
62 months ago
Prompt Response
I contacted Miway through their mobile chat and I was assisted by Kamogelo Modise. The purpose of the contact was for miway to reevaluate my premiums. Whilst in touch with Kamogelo via our chat , unfortunately I experienced network issues. He then immediately tried to call me but the network issue persisted. 30 minutes later he called to inform me that my premiums have indeed been decreased. I enjoy the interaction as he did not waste my time with unnecessary chit chats.
56 replies
69 months ago
Harassed for Paying on Time
It was my first time buying from HOME CHOICE and I REGRET it until this day. I bought a set of pots and I decided to take them for 6 months as it wanted to finish paying them off faster,little did I know that I was signing a contract to be harrased by them and their call center agents to REMIND me of a payment I know about and HAVE NEVER MISSED. September will be the last month that I have to pay them and I am over the moon because I will not be harrased about payments I know about. Their call center agents are also utterly rude and very unprofessional. IF ANYONE PLANS ON BUYING FROM HOMECHOICE BRACE YOURSELVES FOR ANNOYING CALLS from their call center
53 replies
77 months ago
Great Service
I contacted Miway to update my policy via their chat service on their app. I was assisted by Kitlano Cawe who was very patient with me and even provided clarity on things I was not of. She then called me back because my internet was giving me problems. I appreciate her patience and transparency on my car insurance.
105 replies
Review Distribution
5 Star
5 (31.25%)
4 Star
1 (6.25%)
3 Star
0 (0%)
2 Star
3 (18.75%)
1 Star
7 (43.75%)