PB
Pepperwood B
Active since Mar 2015
25
Reviews
0
Industries
Reviews
25 reviews6 months ago
Spec-Savers Tygervalley is IGNORENT and ARROGANT and they do not need Cusomer's Money....
Spec-Savers Tygervalley today ensured that after many pairs of glasses we as a family bought from various Spec-Saver branches over the years, we will NEVER return again to ANY Spec-Savers. Your staff must understand that they are NOT doing me any favours when I spend my money with you BUT that I am doing YOU a favour. My appointment was 10h30 today. At 10h50 I left as NO ONE apologised to me for still waiting and/or said ANYTHING to me. Adri v d Westhuizen was supposed to assist me. How can any business survive by letting me wait this long and not say anything whilst I wait for them to assist me. At MOST, there were 3 customers in/out of your store during this time period. My time is precious to me and you do not pay me for my time. You clearly do not want my business. You are ******** AND arrogant as a business for doing this to me as a Customer. Your three reception ladies or assistants at the desk was just talking away and do not know what Customer service means - pathetic. On the pre telephone call of yesterday I and in your store today, the ONLY focus was whether I am paying cash or medical aid - NOTHING else mattered. And do me a favour....do not call me as I will NOT answer your telephone calls as I do not want anything further to do with Spec-Savers. If you want any further details....ask Adri and your three ladies at the desk that worked at 10h30 today for their skewed version of events.
159 replies
16 months ago
Terrible Service By Lizwe from West Cape VW re New Amarok's Side Mirror Noise
On 10 Sept '23 I visited Lizwe at West Cape VW and he promised to come back to me as soon as possible to resolve the terrible noise my new Amarok's side mirrors are making when folding in/out. This issue was not resolved when my Amarok was serviced hence I had to take it back immediately afterthe service on the 10th Sept. It is now the 6th Jan '25 (nearly 4 months later) and I am still waiting for Lizwe to come back to me. On the 10th Sept I could already see Lizwe was NEVER going to come back to me as his attitude was one of dragging his feet and very non-interested in my problem. Lizwe took a video clip confirming the noise and even told me he has another customer with the exact same problem - whether he actually did anything with the video clip I will never know. I was definitely interrupting his day on the 10th Sept and I am terribly sorry to have interrupted his day....BUT hey, I do expect after sales service and something to be done about by problem whether Lizwe like it or not. Lizwe is DEFINITELY not doing the VW Brand name ANY justice. Let's see if VW will respond to this write up as West Cape did not respond to my previous HelloPeter write up on HelloPeter on exactly this same issue.
0 replies
17 months ago
Lizwe at Volkswagen WestCape is Doing VW SA NO Justice
I had my new Amarok serviced at WestCape VW beginning Sept '24 and specifically mentioned the noise the side mirrors make when folding in and out. This was "attended" to at the service. Needless to say, not long (+-3 days) after the service the noise returned again. I called and was told to ask for Lizwe when I visit the branch again. I visited on 10 Sept '24 and I could see from the onset Lizwe was not keen to assist me. His attitude, slow behaviour, lack of enthusiasm, lack of cust service, etc. After having to wait quite a while and having to ask Lizwe how long it really takes to take a video clip of the technical issue Lizwe decided I can take my Amarok and leave, Lizwe told me he took a video clip and will send it to VW SA as there were other customers with the same problem. He promised to come back to me soonest. Well, again....needless to say, it is now 3 months and 2 days later and Lizwe has not made ANY contact. This is terrible! Shocking! Pathetic! BUT, I am actually NOT surprised as I could tell on the 10th Sept already that Lizwe was NEVER going to get back to me as I was made to feel like I was interrupting his day with my nonsense story....even though he acknowledged that there was a terrible noise when the mirrors folded in/out. What a shame that VW SA allows people like Lizwe to continue working for them. Maybe I must just not buy another VW product when next I am in the market to buy again! Please VW SA, do not even attempt to call me AND do not let Lizwe try to call me, rather email me as I want everything in writing after my experience with Lizwe.
0 replies
18 months ago
WHY must I ALWAYS BEG ABSA to get my Vehicle Registration papers after I paid off my vehicle HP?
This is NOT the first time that I pay off an HP on my vehicle with ABSA and then I battle to get the registration papers as well as the signed transfer form out of ABSA! This is SO annoying. They do not even respond to my emailed inquiries! What must I do to get ANY form of service from ABSA? THIS is one of the main reasons why the rest of my business is not with ABSA and why it NEVER will be with ABSA! TERRIBLE! TERRIBLE! TERRIBLE! Please do not call me but rather email me as I want everything on record from here on forward!!!!
159 replies
19 months ago
CANCELLING MY DSTV PREMIUM IMMEDIATELY
I am a Premium DSTV subscriber on the Streaming package. I am not surprised that DSTV is busy losing ALL their premium subscribers. Other than the poor content this streaming option is continuously buffering AND it has nothing to do with my WiFi. DSTV buffers BUT then I see NO buffering on Netflix, Disney, Youtube, etc. DSTV pretend to send you surveys BUT no one ever comes back to you and DSTV NEVER does anything about the feedback. I am done with this **** service. I will not be surprised if DSTV soon has no premium subscribers left. Wonder how that is going to go down for them.... IDIOTS! USELESS! PATHETIC! Do not even contact me as I have nothing to say to DSTV!!!!
53 replies
24 months ago
TERRIBLE! ARROGANT GERAAK! TERRIBLE!
WoW! Ek kom nou net van Robbie Wessels se show by Heroes. Dit is 21h50, 10 Mei 2024. Wat n teleurstelling. Julle kan nou dink aaaaaag wat, laat hy maar gaan, ons het hom nie nodig nie. Ek kan wel vir julle se ons het gehoor julle het agteruit gegaan. Ek is SO teleurgestel in julle dat ek NOOIT weer eers wil terugkom nie. Julle kos is sleg! EEN burger om van te kies op die menu. Wie de hel drink net black label OF castle light OF stella! Ek het maklik al meer as R20K oor die afgelope 2 of 3 jaar by julle spandeer. Vanaand was die laaste vir my by julle. Ek sal BESLIS te skaam wees om weer iemand saam my te bring. Dit is so teleurstellend wanneer n plek begin goed doen dan verloor daardie plekke gewoonlik touch met hul gaste. EN Heroes is al klaar daar. Shocking! Flippen teleurstellend is n under statement! Ek luister elke dag BokRadio en na vanaand heroorweeg ek evens dit ook. Joh! Vanaand was absoluut n terrible ondervinding. Ek wens julle regtig voorspoed toe....maaaaaar....voorspoed sonder my en my gesin. TERRIBLE! SHOCKING! DISAPPOINTED! En even die diens was sub-standaard!
0 replies
25 months ago
Avbob Do Not Payout as Promised
My parents had paid-up funeral benefits policies with Avbob. Payouts were scheduled to be R15 000.00 each. In 2017 my Dad passed away and the R15 000.00 was paid out. My Mom passed away a month ago and Avbob ONLY paid out R1 400.00. We were told the payout should actually have been R100.00 and that the rest is a bonus! WoW! If this is how you do business then I will NEVER take out ANY benefits through Avbob. And then just to show how LITTLE Avbob cares, I emailed what I wrote here to your email address info@avbobcover.co.za and exactly as I suspected, NO ONE even bothers to reply to my mail! So much for your misleading adverti*****ts on TV! Oh yes, please do not call me but email me as I want it on black & white!
159 replies
25 months ago
ABSA! PATHETIC AND TERRIBLE NON-EXISTENT SERVICE
This is why NONE of my other bank accounts are with ABSA! I was invited by ABSA to register online for my new Vehicle HP account. I registered online and on the registration screen it reflect "successful". Since then I have not been able to login online. When contacting the online team they refer me to an ABSA branch. When I went to the Adderley Street branch, they said there is nothing they can do. They keep on referring to a "ghost" card or something! This is TERRIBLE! I dealt with the floor walker and Veronica Fani at ABSA Adderley branch. WHAT MUST I DO AND WHEN WILL I RECEIVE ANY FORM OF SERVICE FROM ABSA WITHOUT BEING SENT FROM PILLAR TO POST? This is NOT the first time I am battling to get ANY form of service from ABSA! And please do not contact me and say I cannot have an online profile with ONLY a HP account as YOU at ABSA communicated with me and invited me to register online!
371 replies
37 months ago
Absolute LACK of Service and NO commitment to Customer Service
AGAIN, having left FNB as a customer after 34 years, I can confirm this was the BEST decision I have made. being with another bank now for 18 months with NO issues. I am in the unfortunate position of having to finalise my deceased Son's estate and yet again FNB is not delivering the service they promised me. Firstly, I was assisted by Zizipho at FNB Cape Gate branch on 19 Dec 2022 and am yet to get the feedback from her (and this after I emailed her asking for feedback after my visit to her branch). I asked that I get the statements for my son's cheque acc and credit card acc for the last 4 months leading up to his untimely death and she absolutely committed to getting these to me. Well, needles to say....but I am still waiting on these and like I said this after mailing her which she completely ignored - there was not even a "stuff you" email after I reminded her via email. I was also promised by her and other FNB representatives that my Son's eBucks balance will be transferred to my wife's eBucks account....and AGAIN....needles to say....I am still awaiting this to happen. I am sitting with the original forms completed by Zizipho on the 19th Dec 22 after she scanned these in to assist me....it just seems that FNB is ONLY focused on pushing their customer out of branches and onto online whereafter you get ABSOLUTELY no service! This is really disappointing and pathetic. I do not understand why someone like me must go to these extremes and share my frustration in public before someone decides to assist me. AND....it is exactly this pathetic lack of service which led me to take all my business away after more than being a customer for 34 years....you Go FNB....keep it up....soon more customers will continue to leave FNB!!!!!
106 replies
41 months ago
Non-existent and Pathetic Service and Ignoring Me as Your Customer
There are DEFINITELY many reasons why I do not have my private bank accounts with ABSA. This is the second time within two months that I am left with NO choice but to write a poor review on ABSA due to non-existent and pathetic service. On my previous review Basani Hlungwane was allocated speedily to assist me after I wrote on HelloPeter. And now he is simply ignoring me and even ignored my recent mails to him asking him why I must always fight and threaten before I receive just a little bit of service. ABSA has lost their way. No one at ABSA cares even a little bit about service. Why must I beg to receive the relevant registration papers for the car I paid off and which I want to register in my name.WHY? Absolutely PATHETIC like ALWAYS!
60 replies
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1 Star
22 (88%)