RB
Raymond B
Active since Mar 2015
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
ABSA ***** Useless and customer unfriendly
I bought a book online from an America web site. The site was bogus, I did not receive a comfirmation email and notice the funds went to a Hong Kong bank. Within 7 minutes of the transaction, while the transaction was listed as "pending" I contacted ABSA *****. They asked for info which I provide. A few days later I contacted ***** to determine the status. ***** told me, its takes 20 days to investigate. Loging this issue with ABSA complaints, ***** can back and said the case is closed and I must contact a person for the reason why they cannot refund. Why a vebal contact and not in writing? are they trying to dodge liablity? Asking for a written reply, ***** has ignored me todate. ABSA claims it has a "digital warrentee" ?? This is the second time ***** has failed me
224 replies
16 months ago
No delivery, no service, no communication - just took my money
Bought a battery from Justbuyonline on the 3 December, took a screenshot of the order, 15331. Reviewing my email the next day showed no confirmation of the order. Tried to login, would not accept my credentials, neither could I change my password. Tried phoning, twice, no answer. Sent email to admin, no answer. To date, 1 January 2025, have not received my order or any communication from the company.
0 replies
20 months ago
Medtronic South Africa
I sorry I bought the Medtronic CGM system. The sensors really last 7 days, while their competitors last 14 days. Having the faalty sensor replaced was a simple process, just send an email with the sensor details and it was replaced within a few days. Now one has to phone the Helpline, which is aways busy, only available during office hours. Usually the line is dropped and one has to phone again, Medtronic service is Terrible Nor can log a compliant on their wed page, no option exists
0 replies
23 months ago
Medipost Pharmacy Inept company
Totally inept company. Sent me insulin in cartridge form not as a vial which I can use in a pump. I asked before ordering if they had vials which they said they had. Now I have less than a day's insuling left and Medipost has not come back to me. This is one on a long list of issues I have had with the company Tried to contact a directly or manager which was impossible. Unfornately South Africa is a country of monopolies so no alternative to go to hence the poor quality of service
53 replies
29 months ago
Medipost Pharmacy - regular service failure
Medipost has degraded to the point that I now have to phone them on the day of my medicines delivery to ensure that my chronic medications are delievered on time. They usually say I need to pay in advance, however they do no sent me any invoice until I phone them. Numerous complaints regarding their sevice comes to nought. Even via their customer care line. Medipost , to me, is a failure in health care I wish we had more competition to chose from
72 replies
35 months ago
ABSA not a pleasant, peoples bank
Another reason to leave ABSA Mid May went to ABSA bank Brooklyn to retrieve the car registration certificate for my deceased wife's car. Its fully paid, need the certificate to transfer the car into my name. I am the excutor. ABSA Brooklyn told me the cannot do it I must sent the relevent forms to Avafadmin13@absa.co.za On 22 May I sent the forms A week ot two later, as I received no reply I tried to phone, 0860 669 669 , I could not reach any person only a computer which terminated my call Twice I contacted ABSA complaints via email On 6 June received a case number C-28471705 and was told that a consultant would contact me, never happened Today I phoned the Action line, spoke to Elizabeth who made me angry as it sounded like it was my fault. I should have gone to an ABSA branch, they will help me. After sending in the forms, I should have received a reference number from the system, my fault as well. When I tried to tell her that none of these things were in my control or my fault the phone was abruptly put down You can not get hold of any director or manage only a computer of consultants Is this the type of bank you want to deal with ?
212 replies
135 months ago
FICA
Around November 2013, FNB requested a number of documents from me to FICA a trust I administer. About 2 week s ago I received an SMS saying I need to contact FNB re FICA, and my account would be frozen until it the situation was correct, I contacted FNB and was told someone would contact me soon. As I need to pay accounts I waited a few days and logged a complaint, which stated that I the complaint would be followed up in 24 hrs, three days later I am still waiting. Phoning again to day I was told that the complaint will be escalated. <br> <br> On phoning today I checked my contact details which I have tried to correct 5 times, only to find my email, cell correct but not my home tel - incompetence springs to mind <br> <br> How can FNB claim to be service orientated if they cannot FICA me correctly the first time and now leave me un -operational. <br>
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)