MP
Michelle P
Active since Mar 2015
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
The Courier Guy- We DO NOT Handle with care!
Extremely disappointing response from The Courier Guy, who Wednesday last week were neant to deliver a well packed, wrapped, closed and marked FRAGILE parcel from my uncle in JHB. This arrived UPSIDE DOWN, OPEN AND 1 GLASS PICTURE FRAME CRACKED! As these photos show. I just received their reply: "Good day Michelle Hope this email finds you well, so sorry for damages that occur in your shipment. There was no indemnity form was signed in your package as parcel identification and you sending glass at your own risk. Unfortunately will not be able to submit in claims dep as our insurance only covers packages that are new and in their original packages. Sincerely apologies for damages to your package. Kind regards Nkosinathi" I could understand them saying no, had the parcel not been badly mishandled. But this is clearly their handling error nd they should pay from the damaged frame. Just a warning to others using The Courier Guy- they don't take care of your package! I have photos of the parcel, upside down and completely open. The cracked glass frame. I am very grateful the rest so carefully wrapped in bubble wrap survived! Shame on you The Courier Guys!
0 replies
28 months ago
Above and beyond service!
The sales lady was very knowledgeable and helpful. Suggesting the rep, Brent comes to assess the water damaged walls. Arrangements made. He promptly arrived with great advice. Kept in touch, even during and after the process.
0 replies
102 months ago
Cash Crusaders- Fantasic Experience- from start to finish
The overall service given by Stephanie Jansen, a FANTASTIC CUSTOMER RELATIONS sales staff member. She gave my husband top notch advice upon phoning there, which resulted in us heading there almost immediately. She backed her great telephone manner with real time customer service. The product was checked and she did everything in her power to ensure our buying experience was a smooth and easy one. She also stressed that she hopes to see us back there, again. THANK YOU Stephanie Jansen, backed by the Cash Crusader Manager, Lee-Ann, for what turned into a confidence inspiring purchasing event, for us, from Cash Crusaders.
105 replies
135 months ago
Great Customer Service from Bidorbuy
Thanks to the SA post office strike- A watch I had won the bid on, paid for and had been posted- never got delivered- this was August 2014. The supplier of the watch was Designertime- owned and responded to by: Sarah Du Preez. After communicating with Sarah, requesting a refund, this process was completely monitored and leaned on by Natashja Van Zyl of Bidorbuy. Thanks to her continued involvement I felt that a refund would be affected. Thanks to Sarah of Designertime and the continued support from Natashja at Bidorbuy- this was done on the 2 February 2015. After this experience, I feel more than confident to continue supporting Bidorbuy and I do not hesitate to refer friends and family to the site.<br> Many thanks
76 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)