CB
Candice B
Active since Mar 2015
11
Reviews
0
Industries
Reviews
11 reviews7 months ago
Rude revolting reception at OR Thambo by security official
Arrogant behaviour that I have never experienced in my 52 years! 1. We booked through a travel agent who assured us that there would not be an issue with my passport expiring on the 3rd of January, as it must be valid for 90 Days from date of entry. 2. I called the Turkish Embassy to confirm this once I was issued my e-Visa, and they confirmed 90 days from entry was correct. 3. We arrived at the airport and were stopped by a security official named Anita. She looked at my passport, and said “YOU WILL NOT BE FLYING TODAY” Rude and revolting attitude. 4. I then asked to speak to the Supervisor of the Turkish Airline stationed at the check-in counter, and he couldn’t understand why there was an issue with me boarding. 5. He went to Anita and enquired as to what the issue was, and she said I need 150 days on the passport from date of entry, and again reiterating that I would not be flying anywhere, as Anita has the final say. Its people like this who are the first in line when it comes to Tourists that give South Africans a bad name... One Anita is all you need!!!!
0 replies
7 months ago
Never consider this Airline
To say that I am APPALLED by this whole experience would be an understatement. 1. We booked through a travel agent who assured us that there would not be an issue with my passport expiring on the 3rd of January, as it must be valid for 90 Days from date of entry. 2. I called the Turkish Embassy to confirm this once I was issued my e-Visa, and they confirmed 90 days from entry was correct. 3. We arrived at the airport and were stopped by a security official named Anita. She looked at my passport, and said “YOU WILL NOT BE FLYING TODAY” Rude and revolting attitude. 4. I then asked to speak to the Supervisor of the Turkish Airline stationed at the check-in counter, and he couldn’t understand why there was an issue with me boarding. 5. He went to Anita and enquired as to what the issue was, and she said I need 150 days on the passport from date of entry, and again reiterating that I would not be flying anywhere, as Anita has the final say… I would HIGHLY RECOMMEND that you allocated a portion of your marketing budget to educating staff at the check-in counter, Turkish Embassy Consular Call Centre Agents, and Travel Agencies across South Africa on the requirements when travelling to Turkey, so this does not happen to anyone else! Below are the costs that we have been charged to date: People carrier transfer: R610.00 Obelisk Hotel & Suites: R12 877.00 Cappadocia Pegasus Cave Hotel: R6 182.00 Ibis Kayseri: R1 312.00 Costa Bitezhan Hotel: R26 484.00 Flight cancellation penalty fees: R5 504.00 Internal flights cancellation penalty fees: R1 152.00 I sent the above to the Management of Turkish Airlines and they haven't bothered to respond
0 replies
44 months ago
Dishonest behaviour to say the least!
I cancelled my sons subscription 3 years ago, as I pay for it via debit order. The snag was that I had no right to cancel it, as its in my sons name, which they failed to tell me. They carried on debiting me until I closed my Nedbank account in March 2022, and they have now handed my son over to a collection agency. They refuse to show him the contract and they refuse to deal with me. I am appalled that in this day and age, companies can conduct themselves in this manner. I truly hope they go bankrupt!!!!
0 replies
50 months ago
Incompetent idiots - get back to the office!
I have had 2 debit orders off my account for ages and apparently Nedbank are not mandated to deduct the money. The debit order with AIG has no record of me. I have now called 5 times this morning alone and no joy, if they don't cut me off, they transfer me to to wrong department. I cannot wait to close this account but need these twits to sort this out first.
0 replies
65 months ago
Appalling service!!!!!
Our fibre has been down September, October, November and again now in December. Collectively my husband has spent at least 8 hours on his cellphone trying to sort this out. Their service is appalling and they shouldn't be in business. We are still waiting for a supervisor by the name of Michael Mbambo who has not had the courtesy nor decency to call my husband back. If you are considering this service provider, I suggest you look elsewhere.
0 replies
67 months ago
Shocking service and no delivery of product!
I bought the product advertised on Facebook on the 8th of August 2020. It has been in transit for 2 months and has now said cannot be found. Definitely a scam, don't waste your money!
0 replies
78 months ago
Never ever consider Netstar
They are positively shocking, no idea what they are doing. Can't give me my signed contract! I have now had my new car for 18 months and am still paying for Netstar on my old vehicle...They say that I still have just under a year to go but cant show me proof. Pay Pay pay apparently
105 replies
123 months ago
Useless
On Thursday the 11th of February, I was in the process of drawing money at the ATM and before the money was dispensed, it went back to the first original screen without dispensing the money.<br> <br> I went into the branch and Bongani assured me that once the ATM was calibrated the next day, and it would be out a R1000, I would be refunded.<br> I lodged a complaint with Nedbank, got a call at the begging of last week to say that I would get feedback.<br> Still waiting, thank god I am not holding my breath as I would be dead!
128 replies
132 months ago
Update due poor response
Feedback re cellphone that has been declared not problematic and not their problem!!!<br> Here is their response regarding the cellphone that I cant get replaced without a manual, and was not told to keep it!!!<br> And keep in mind this was 5 days from signature of contract:<br> <br> Good day <br> <br> I can have this unit booked in for repairs and looked at, quicker way it can be taken personally by you to the Samsung repair centre address below to test it. Note that as I advised the unit cannot be taken back by the OBF department and exchanged due to missing inner tray and manuals.<br> <br> Constantia Park<br> Cnr 14th Avenue & Hendrik Potgieter<br> Weltevreden Park<br> Roodepoort<br> Tel No: (011) 675 7715<br> <br> This unit was looked at by the Samsung gentleman and he reboot the device and it was working. Please confirm if I can book this and send it to the repair centre. The unit cannot be swapped as there is missing required manuals and inner tray. <br> <br> Regards <br> <br> Altech Autopage Nicolway<br> Direct: 0112178822<br> Fax: 0866674555 <br> Email: [Email Removed]<br> <br> WELL DONE OUTSTANDING SERVICE, YOU SHOULD BE PROUD!<br>
76 replies
132 months ago
Altech Autopage Suck
I have been with them for 22 years. Last weekend I went to upgrade my cell and sign my new contract. After 5 days my new Samsung S6 Edge died. I took it in and asked for a new one, as I was lead to believe that you automatically get a replacement within 7 days. The answer I got was, if you don't have the original box including the manual they will NOT give you a new phone. Nobody mentioned that nugget of information to me at all. So am now stuck with a damaged phone and a contract for 2 years.<br> I told them I wanted to cancel my contract according to the CPA and was told there would be a settlement fee!!!<br> Horrendous attitude after 2 decades!!
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (36.36363636363637%)
1 Star
7 (63.63636363636363%)