SV
Sonja V
Active since Mar 2009
63
Reviews
0
Industries
Reviews
63 reviews6 months ago
No customer service.
We changed banks and did inform Nedbank accordingly through our Business Banker. Our banker, Dawid de Jongh is not getting back to us. Needless to say, the account is now two months in arrears, and we are getting sms to pay arrears and costs. We closed our one Nedbank account, and we are now going to close our second account as well. Enough is enough!
0 replies
11 months ago
Worse business banker ever!
My phone was ****** on Wednesday and I immediately blocked all my banking apps etc. After I got my new phone all the banks assisted me in getting back on the apps except Nedbank. I am being send from pillar to post by the branch. Branch advise me to contact my business banker and he is no where to be seen ever. I am in the process of moving to a new bank and this is just the last straw. Dawid de Jonge has never been available when you need him and he knows that my app is not working and I can not run my business currently, but he does not care.
0 replies
13 months ago
Unbelievably Terrible Service: A Nightmare Experience!"
We went to Coricraft at the start of January 2025. My husband made the full payment after we were informed that the couches we selected would be available in three weeks. On January 28, 2025, some three weeks later, I got an email from Lindiwe Hlela asking me to fill out a form. I was taken aback because, based on my calculations, the delivery was eminent. We were subsequently informed that the delivery date would only be March 7, 2025. Naturally, we were furious, but the manager who got in touch with us informed us that, since the factory was now just opened, delivery would not have been possible in three weeks, as the store advised us. Nothing we could do, but to suck it up. Today is the 7th of March and no delivery. Only received a call that they are now ready to deliver. We will never support Coricraft again. The worse service we have ever experienced. Please stay away from Coricraft Cradlestone or any of their stores.
53 replies
15 months ago
Dragging their feet to credit me with goods returned almost a month ago.
I returned 6 jerry cans to Takealot already the beginning of January. However, every time I phone, they give me the same story. Will send through to finance to resolve. This is not acceptable. I have purchased online from allot of other suppliers and none of them have ever given me such bad customer service.
0 replies
16 months ago
Non existing service from our business banker, Dawid de Jonge
We have two business accounts with Nedbank. Our business banker is Dawid de Jonge. He is the worst business banker I know, can not even say meet, because he is no where to be seen ever. We went to a branch to order a new card for the one business. He still has not linked the business to my husband's personal profile, so the short of it they cannot assist us. When they phoned him he was so rude and arrogant. Our businesses bring in a lot of revenue for Nedbank and this is how we are being treated. He emailed me a form to print and complete. The format is totally incorrect, unable to print. Tried to phone him and of course he is not picking up. I am considering moving our businesses to a bank that actually wants us as their customers.
0 replies
16 months ago
Outsurance moto: Make sure to pay as little of a customer's claim as possible.
We have been taken for a ride since the day we joined them. Their excesses are ridiculously high and they try and pay out as little as possible. On a damages claim of RR26 335.00 they want to settle the claim with only R4 320.00. Mila Leeuwschut is dealing with our claim and she has been the most terrible person to deal with. They do not look at each customer as an individual, but rather make all their excesses the same. Now I understand how they can spend so much money on adverti*****ts. They avoid paying claims or pay as little as possible.
112 replies
18 months ago
Looking for excuses not to pay
Purchased two polices with Momentum many years ago; the payout is scheduled for a specific future date. The moment has come for the payout, which was on October 1, 2024. I continued to pay my premiums on time each month, even throughout the COVID-19 pandemic. Nearly a month has passed, and all I have heard are reasons why the money has not been disbursed. No one should ever consider approaching Momentum. Totally unacceptable.
53 replies
23 months ago
If you are looking for insurance Hollard is not the one, trust me.
We had our business and personal insurance with The Hollard Insurance Company. It was a nightmare from day one. We paid over R25 000.00 pm and they tried to reject any claims we submitted. We had to cancel and moved to Outsurance. We never had any major claims, only small claims and this was not even paid. Stay far away from them.
0 replies
26 months ago
Unable to run our business due to lack of assistance from Nedbank
We have been struggling with getting our internet payments resolved for months. You go to a branch you get referred to your so call business banker. He then refers you back to a branch. I cannot make important payments out of our business account. Dawid de Jonge is apparently supposed to get this resolved, but urgency is not something in his or Nedbank's vocabulary.
0 replies
40 months ago
Cash payout far less than the amount to replace a stolen iPhone.
My daughter's iPhone12 was stolen from the restaurant where we were having drinks. We then logged a claim with our insurance. My daughter only got the phone in August 2022, so basically still a new phone. They now offered us a cash payout for R7000.00 less than the amount to actually replace the phone for my daughter. When we added the phone to our policy we did provide them with the exact make and model of the phone. They need to place us in the same position before the phone was stolen less the excess. This is not acceptable!!! Why do we have insurance in place???
132 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
18 (28.571428571428573%)
1 Star
45 (71.42857142857143%)