VG
Veronica G
Active since Apr 2015
31
Reviews
0
Industries
Reviews
31 reviews2 months ago
We buy cars - Inconsistancy - 4 days appart
I did 2 separate requests in a question of 4 days. The value of my car dropped with R7000 in this 4 days. There was no inspection what so ever. According to my insurance my vehicle is worth R37000 I fee these guys are a bunch of ****** - what is your feel?
53 replies
5 months ago
RCS Refund requested several times
I logged a complaint on the 31/10/2025. I have since send emails for my refund, I still have not received it. I have requested a timeframe, I have heard nothing back. On the 31st I was told that the refund was escalated, yet nothing has happened yet. What kind of service do you provide?
371 replies
5 months ago
MBD Legal Connections
MDB Legal Connections - This collection services keeps contacting our Offices looking for a previous employee. When we tell them that the person is no longer working here, they are rude and completely unprofessional. I have phoned to ask to speak to a Manager/Supervisor in order to sort this out, but I get told that they are not close to a Manager or they cannot transfer me to the person I am looking for. This to me does not sound very legal and raises a lot of red flags. I have4 send an email and hope to get a response, but currently all the email addresses that are listed on their policies are bouncing back - again raising red flags.
301 replies
6 months ago
Sanlam Money Saver Credit Card - RCS
I send an email with regards to a debit order that was deducted from my account after a EFT payment was made. A Lady phoned me ensuring me that the debit order was cancelled and that the refund forms will be send to me the same day. It has now been 24 hours later. I have send another email with no reply. This refund is going to take around 14 days. This is delaying my payment to other debtors and placing my credit name in jeopardy. Who is taking responsibility for this?
213 replies
19 months ago
UIF - Useless department
I would not wish to give a star, but there is no option not to leave one. My son has been unemployed for several months. He has been standing in ques daily, while he is suppose to look for work, to claim UIF. Their system has been off for the last 4 weeks or so for Scheduled Maintenance, but nobody can say, when the sites will be back online. Other provinces have extended times in which they are trying to assist people, but Gauteng is way to special to work on Saturdays to assist people. Further to this, none of their phones are manned, nobody bothers to answer emails that have been send to them. Why do we pay this fee monthly for lazy people that do not assist? I have also send an email to the presidential hotline email, which, just pass the bucket back to that department, not bothering to assist at all. They also have not bothered to answer any of my emails in the last two weeks. How can we get joy?
0 replies
19 months ago
Sanlam Money Saver / RCS credit card
I app**** for the Sanlam Money Saver Credit card online and was approved with in a few hours. I was contacted by the delivery company which delivered my card within 3 working days. This was absolutely amazing and so fast. Then the troubles started. The credit card issued in collaboration with RCS is a complete nightmare to access. I have been trying for 3 days to get it activated. On Saterday, I called and spoke to a consultant, that told me they are aware of the issue, yet, transferred me again to the automated service, as this is the only way that the card can be activated. This same person promised to call me back at 13:00 on Saterday, but never did. Sanlam, I have had great service from you the last 10+ years, but I believe you have partnered up with the wrong people to manage your credit card facility. I you purchase a product, then you need to be sure your system is working in order for the person, who purchased the order to use its. So I am sitting with a card, that I am unable to use, I have already missed out on the benefits of the purchase of food, on which I get Wealth Bonus points, what a disappointment. I am not sure if the benefits out weighs the issues on this card activation. I will rethink any further products from Sanlam, if it is associated with RCS.
106 replies
21 months ago
FNB APP POOR SERVICES
I do not know what is happening in FNB. It is really becoming a circus of insufficient training and skills. Firstly they provide this amazing service called secure chat, you wait forever for any person to actually respond to you. Then you get transfer and transfer the whole time from one person to the next. Rude!! Why do you offer a service which is not manned properly. Then when you tell the "intelligent" person on the other side that there is a problem with the app, they refer you to the person who send a mandate for a debit order. YOUR APP IS NOT SENDING THE NOTICE TO ACCEPT THE MANDATE THAT WAS SEND FROM THE OUTSIDE COMPANY FOR ME TO ACCEPT. Maybe this is clear and will an intelligent person actually see this. PLEASE DO NOT PHONE ME BACK!!!! FIX YOUR APP.
56 replies
23 months ago
Bursary Issues
PB&A Learning and Development Division - FNB This division of FNB issues bursary letters to their employees, with employment contracts. There is no contact details on their letters for the actual person who is working with the payment of the bursaries. We have 3 students that has been enrolled, in Feb 2024, but we still have had no payment. The students are not communicating and the person who signed the bursary letters is not reachable or answers any emails. I have contacted several people who provided me with details on people that might assist, but all this information has lead to nothing at all. This is not a good practice from FNB's side.
212 replies
25 months ago
FNB Secure chat a joke!!
I was really disappointed today when for the first time every I made a wrong amount payment to a creditor and nobody on the secure chat can assist me at all. I requested that a Manager phone me back, I was transferred to 3 difference departments which I believe is completely pathetic. I was told by the one consultant that I need to fill in a dispute form, I am not disputing the payment - I just added an extra 0 to the end!!! Now I have to pay R350 for this service. Or I can contact the supplier, as per the other persons suggestion and request them to refund me, which will take 21 working days to do. There is just no assistance and I have to pay R300 monthly for this services, which, when I really need it is just not there. I have a real good credit record, and now it is going to be down the drain as my debit orders are going to bounce. I MADE a MISTAKE - Can somebody help me to rectify this???
56 replies
27 months ago
POOR service. Very very POOR service.
So this is a follow-up on my post of 31/01/2024. I was contacted 10 minutes after I have placed the Hellopeter review, which I think is really bad, that we have to go this route to get proper customer service of of the people that we pay every month faithfully, but when we require the service we pay for it is just not there. My review was done on the 01/02/2024 and I was promised that I will get feedback within 72 hours. So Up to now, nobody has contacted me, again I am forced to leave a review here. I am not happy with Budget Insurance. I received my letter for my increase on the 01/02/2024. I do not believe you are entitled to this increase. The service I am getting does not valid an increase from my side. Budget Scratch and Dent Policy - Very disappointed with the service I have been a client of Budget Insurance for 4 years. I took out a scratch and dent cover policy to be able to claim for small little accidents that do not require a full insurance claim. I have submitted my claim application via phone on the 22/01/2024, and up to now, nobody has contacted me in regards to my claim. I see on the online status is still shows "in review" I do not believe that it can take this long to let me know, where I need to take my car for an assessment. For a first time claimer, this does not boost any confidence that I will receive good service when I actually need to claim for bigger expenses. I will start shopping around to find a company that puts my needs and inconvenience first.
116 replies
Review Distribution
5 Star
2 (6.451612903225806%)
4 Star
0 (0%)
3 Star
1 (3.225806451612903%)
2 Star
5 (16.129032258064516%)
1 Star
23 (74.19354838709677%)