LM
LUCAS M
Active since Apr 2015
120
Reviews
0
Industries
Reviews
120 reviews1 month ago
ACSA pretending to be run by robots
In a rush anybody can do a mistake but to be punished for parking at the long term parking floor without even having seen the boards stating that that's a long term parking parkade and forced to pay R540 in spite of the explanation & ignorance of one expressed for a 20 minutes duration is unheard. They hide behind a man made unconstitutional policy saying no refund or discount will be given. In my ignorance I think that against the NCA & several other. Financial acts of South Africa as that amounts to raising money. I feel so ripped of when this ACSA company is run by people who can't take rational decisions as if they are robots with no right to exercise their minds even in simple explanations given by the consumers. It can't be that ACSA is regulated by its policy they didn't consult the public/users about & defy every law in South Africa. It's gangsterism at OR Thambo Int airport
53 replies
2 months ago
Grabbers of note it's sickening
A nuisance of a company with no principles & standards. When they have to refund you they go against all South African finance laws and much. Keeping money that's supposed to be refunded as if they want to maximise on interest. ****mers of note who will tell you it takes 21 days to deposit a refund. Which bank do they use which is left in dark ages? Use them at own risk
0 replies
2 months ago
Bad service ever, the worst
A Wesbank customer for years buying a fleet through them paying them off, when the very customer needs finance for an SUV they then demand a deposit of R550k, how ridiculous can this be, speak if good customer relations built over the years. They are a disappointment in the industry. You would have thought some sense holds at Wesbank but seemingly there's none. How do you treat a person who has been faithful to your brand this way?
168 replies
2 months ago
City/Town lodge cancelled **** you.
You should check 5 times before payment because even the GM at Waterfall City/Town Lodge in Midrand will come out in defense of the receptionist who had you pay money in just to sit in their couches while you thought you were doing an early check in for the room to leave the following day
0 replies
5 months ago
Mafia tendencies, bad business practice
Flexing their muscle by taking money from a customer with no care of how she would survive after they took more than R14k without any word to the customer. This has resulted in her being depressed. A customer that has been with them for over 25 years. The only mistake she made was trusting them by having her salary deposited into an account she has with them now they feel they have all the rights to break/flaw every act that has to do with finance like the NCA, FSCA etc. The act requires them to engage her and assist her reshape her financial strains. This is bad business practice. They act as if everything is automated there are no human beings involved. They should be returning the money & speak to their customer on finding each other than being like the mafia they now look to be. Redress needed urgently.
1272 replies
5 months ago
Nuisance of a bank
Failing to clear refunds done by TEMU into my account and now they demand an authorisation letter from TEMU for money they confirmed is already in my account. Speak of the bank failing to do it's work. I'm speaking of clearance since it has been deposited by TEMU already and they are speaking of reversal which I didn't even requested. Bad business practice and you wonder people saying their money is ****** from these ************ institutiions
142 replies
6 months ago
Empty promises
Empty promises on restructuring of debt of a customer even after so many promises to do so the customer is still frustrated and its taking a toll on her. They are like people engaging in bad faith.
71 replies
6 months ago
Temu is bad news
Using unreliable service providers like GFS Express who will take forever to deliver and even as I write the driver has decided not to deliver today but rescheduled with none of my input. TEMU is bad for business as they shake of responsibility and their excuses are as nonsensical as their excuses
53 replies
6 months ago
Bad people to do business with
They have delivering my parcel from Saturday 25/10 and just when I thought I would get it today the driver I'm told by their call centre agent decided to push it forward because he has too much to do. 4 days to get my parcel here after almost 3 weeks of waiting then the delivery is bungled. DON'T EVER DREAM OF USING GFS EXPRESS, ITS AN APPLICATION FOR HEADACHES AND NO SOLUTIONS FROM THEIR CALL CENTRE. THEY ARR NAD NEWS
0 replies
6 months ago
Bad business practice
Poor service at it's best, after promising to work out an arrangement they decide to send a person threatening repossession yet the customer is still waiting for them to present their proposals and continue with payments as arranged but they now send a collector to come make arrangements which adds more burden on the client. There are laws and acts governing the finance sector they want to deliberately ignore to benefit from the repo in an unduly way. Standard Bank should be communicating with the customer directly not Dlamini who came around being private yet acting as an agent of Standard Bank. Morgan, you can do better
371 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (1.6666666666666667%)
3 Star
1 (0.8333333333333334%)
2 Star
7 (5.833333333333333%)
1 Star
110 (91.66666666666667%)