AL
Anette L
Active since May 2015
8
Reviews
0
Industries
Reviews
8 reviews18 months ago
BE WARNED!!!! These people ***** your money and call you out for being rude!!!
NEVER EVER pay upfront to a company you don't know!! I paid for 2 x Crumbed Chicken Combos and only got 1 after a week. Then when I enquire about the other order, then it is excuses after excuses!! Look them up on Facebook, they have been ****ming people from all areas, from PTA East, Montana and the Moot. Christelle is a total con, making as if I am rude and not everyone is as sour as I am!!! Annie also does not answer any messages and Wendy that does the deliveries in a Green Matiz is also extremely rude. Christelle claimed to be in business for 5 years, but she does not have the decency to pay me back what they never delivered. Now she blocked me and deleted her Facebook page and Whatsapp groups.
0 replies
29 months ago
Tapzee Construction Group on Bark.com is ****MERS!!!!!
THIS COMPANY IS ****MERS!!!! They use Bark.com as their service provider. They contact you via Whatsapp and come to your house to give a quote. Then they ask for a 70% deposit to be paid EFT, immediate payment. And then they disappear. WAYNE CANNOT BE TRUSTED!!!! We were ****med R7000 on 13 November 2023 and after us I saw 2 more people were ****med, both on the 20th November. And another one today (5 December) giving a bad review saying Wayne does not answer his calls and ran away with 80% deposit. Bark.com should ban this company forever from their site!
0 replies
94 months ago
Best Claim process EVER!!
This is a bit of a late Thank you. But I really felt like it needed to be said. Better late than Never! I processed a claim for my broken TV, thankfully it had accidental damage cover, because I thought it was because of a power surge or something. Clare Lekgothoane assisted me with the claim on 10 June. After turning down the first offer that was given, she was Very understanding and patient with me to get the best quality that there is to offer. I am very very happy with the super fast service. And also very please to have gotten my new TV from New World delivered that same day!!! Thank you very much Clare. You are a super star!!! The new TV set is AWESOME! Hollard Insurance should be very privileged to have you on their team. Keep up the good work :)
53 replies
94 months ago
No service on brand new Defy C450 fridge
We bought a new Defy C450 Fridge Freezer on 18 July 2018 from Pick n Pay Carrie Glen which was delivered on 19 July 2018. The fridge was installed and appears to work fine. Every 20 min or so the fridge makes 4 successive beeps. The doors are closed properly. The beeping never stopped with 20 min or so intervals. On 24 July 2018 I made a call to the Defy National service number after I 've spoken to the Service manager of the Pretoria service centre who suggested I do so.I actually wanted to speak to a technician to establish if it's maybe something simple like a setting which didn't require a service call. I stated to both the Service manager and the call centre that it's a brand new appliance not even a week on my possession. I received a call number 943155 together with a message that I'll be contacted soon to arrange a visit time on 24 July. By Monday August 6 I've received no calls or any futher correspondence. I called the natiobal service number again who said they'll chase the call. I also called the Pretoria service centre again and once again spoke to the manager and asked to speak to a technician. The manager said he was surprised that no one had called or visited me yet but it will be better off a technician came to my premises. He took the call number and said someone will call me soon. Today is Friday August 10th and still no call or visit. I called the national service number again. The consultant said that a technician will come to my house on Monday August 13th. I then said that no one will be at the house on Monday and asked what happened to the call to arrange a visit. The consultant then said the technician will call me on Monday. I then asked what the delay was as it was reported July 24th and it's a brand new appliance. What happened to service?? Then the consultant Then said that the technician was waiting for parts. I then asked what parts as the technician hasn't even seen the fridge yet. It just all seeams so careless. Why couldn't I initially speak to a technician and maybe resolve the matter on day 1. Why doesnt it take any form of priority if a client reports a problem on a new appliance which shouldn't be faulty to begin with. Surely I can get this fridge replaced with a brand new one as I have reported the matter within 5 days of delivery. I am not a happy Defy client.
0 replies
97 months ago
MTN No free 30G upgrade data received
I have upgraded my MTN contract in March with the upgrade including 30 G free data. To date and several calls later no data has been allocated. Every time I call MTN they just say that the call number is still open and the data will be allocated within 3 days. Nothing is happening. The call centre says there is nothing more they can do as the call has been logged. I find this truly pathetic. I even had to email my new contract to them which I did. Still no feedback or data. Is MTN the better connection?
106 replies
121 months ago
Absolute NO SERVICE at Customer Service Centre!!!
I am sure I am not the only person this happened to! My account was in a rears for a long time, but I made special arrangements to pay it off. I phoned especially Customer Service to find out, if I pay my last amount still due on my account in store, will the account be open. And the lady said happily YES! So I went in store to pay the FULL OUTSTANDING AMOUNT, just to hear from the Customer Service Counter at Edgars Brooklyn that it will only be updated the next day. The next day I CALL the EDGARS CUSTOMER SERVICE number, hearing how much credit I have available. NEVER WAS I INFORMED THAT MY ACCOUNT IS PERMANENTLY CLOSED. I went back to Edgars Brooklyn and before I use my card again, I asked a Cashier lady to please check how much credit I have available. Still NO ONE INFORMED ME MY ACCOUNT IS CLOSED. This is absulotely HORRIBLE SERVICE and absolutely NO communication!!! I never got any email, never got a phone call telling me my account is permanently closed!! And now TODAY when I wanted to complain to Edgars Customer service phone line directly, I put me on hold for 15 min!!! TYPICAL!!!! This is a huge problem that could have so easily been sorted out if they only have been straight with me!! Edcon need to sort out their system or train their staff correctly!!!
75 replies
124 months ago
Upgrade of an existing account - HORRIBLE SERVICE!
My husband went Saturday, 5 February to upgrade his EXISTING CONTRACT at MTN.<br> On arrival there was already a bad vibe. Then we were told that the ID copy they made was refused by the Area Manager. The exact same ID he used to start the contract in 2002! We asked how is it possible that they refuse the ID now when THEY helped him just 2 years ago to upgrade the same contract. According to the Area Manager it is because he is wearing sunglasses, which in a matter of fact are self-tinting lenses! My Husband has been using that ID for 22 YEARS and never had any problems!!!<br> He already ordered the phone that he wanted to upgrade with them, and are then told to go to Brooklyn's MTN Service Centre.<br> I'm absolutely horrified by the service because they didn't even try anything to help us or come up with a solution. They knew I also wanted to take out a NEW contract for internet use because they ordered the ShareLink device AND my Mother-in-Law also wanted to take out a new SIM only contract. They didn't even try to make a sale!!!<br> They actually did us a HUGE favour because we were helped with no problems at Brooklyn!! He even got a better deal and awesome phone!
75 replies
133 months ago
Debit order before my salary date
Dear Direct Axis,<br> <br> It come at no surprise that I am not the only customer complaining about my debit order being deducted before my arrange deduction date! I tried to contact you yesterday to complain about this matter, but you don't even have the option, just a call-back for a loan.<br> <br> I am extremely frustrated about you deducting my settlement before my salary date. It is definitely illegal and are against the customer protection act! My bank cost is already so high and for each debit order that need to be send back cost me R50.00. I insist on that the amount of R55.50 must be paid back to me for the admin fees and the second deduction cost.<br> <br> The representative of your company insisted that die deduction date MUST be on my salary date, because that is according to your company rules. But what about OUR agreement???<br> <br> I took it upon myself to change the deduction date to the end of each month so that I can make sure that there will always be funds available.<br> <br> Please fix this HUGE problem, because Woolworth and RCS are so kind to even send you a SMS to say that your deduction date falls under a non-working (or holiday) date and will be deducted the NEXT WORKING DAY!!!
76 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
5 (62.5%)