BB
Brendan B
Active since May 2015
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Staff are friendly
Staff are friendly. Sales team are ok. But struggled to understand events when issuing refunds and vouchers to new clients. When recommended to family or friends. Some either get some don't
53 replies
19 months ago
Requested a cancelation in December and they continued to debit
Requested a cancelation in December and they continued to debit. Refused to upgrade unite that was visible by tracker on battery at a higher premium. Have debit my account and haven't compiled with requests to cancel and close account
0 replies
25 months ago
Listed to the opinion gave objectives and solution to matter at hand
Listed to the opinion gave objectives and solution to matter at hand. But forced imitation of there Owen option. But good conversation
56 replies
124 months ago
Units now in stock and still not received
Cooler Master Nepton 240M - liquid cooling system radiator with fan<br> Product Code: RL-N24M-24PK-R1<br> Cooler Master Nepton 240M - liquid cooling system radiator with fan<br> R 1,721.05<br> R 1,962.00 Incl VAT<br> In stock<br> <br> Still no response or reply from Firstshop.<br> Anyone with the Same issue Email me as ill be engaging a legal team to follow this Issues Through.<br> This is Against the CPA act.<br> <br> Email: [Email Removed] <br>
0 replies
125 months ago
Wrong Pricing and Delivery
Follow up on the situation Still no response from First shop and expecting the the units on monday morning or wednesday depending if they feel like doing so. Will be posting an update if anything has Happend with my order and if iv received them.Please feel free to Comment
0 replies
125 months ago
Cooler Master Nepton 240M x2 No stock
Ordered The units:<br> <br> X 2 Cooler Master Nepton 240M - liquid cooling system radiator with fan<br> On the 20th and paid the price they had on their site they made a promise to send the units and then informed me on the 7th of December that the units were priced wrong and making it the issues of the Purchaser.<br> After an email stating that they were sending the units as soon as they had them On the 5th of December.<br> Now As we all know we walk into stores knowing prices and so on and the one example was Pick and pay over the festive season.<br> Were the item was Purchased at R95 and the actual price was R180. The Cashier had noticed the error and said it was our good luck.<br> Now on the 20th we had purchased the Items in question & paid for the Items Motioned as above and shortly after the purchase the Price had changed.<br> Now Firstshop is saying it's a 'manifest error' only on the 7th of January 2016 After promising to send the units once they had received them.<br> Now we all know the CPA act were by we see the price at its price & pay for it right?? So now as this is this aspect would you pay more when requested? No normally they say its your Good luck.<br> Now they want me to Accept a refund.
0 replies
130 months ago
Problem that Had been Resolved.But No Compensation
Reference Number SM112394.<br> <br> Had been for a 50gig soft cap that we had a 20 Gig Soft cap and line speed was a 6 meg and not a 10 meg.<br> <br> We were complaining for just on a year. Now the package Had not been upgraded nor worked on till we had complained on Hello Peter.<br> <br> I have mailed and have called and now see that this was a Breach of contract and wish that Telkom could compensate use a year for wrong service. <br> <br> Explanation: on the 20 Gig soft cap we Had no social Bundle and no Nigh Owl bundle. Had been loading Additional data every month and feel that With the CPA act that this situation has not been resolved.<br> <br> Yes were now on the right package after fighting for it. If someone from Telkom could get back to me as soon as possible and resolve the compensation of almost a year. <br> <br> Thanks for taking this time to read the Complaint and hope it will Be resolved as soon as Possible.<br> <br> Thanks<br> <br> Regards
75 replies
133 months ago
Charging for a 50 gig But only supplying 20Gigs.
Been with telkom ADSL services since 2011.. Last year september was up upgraded to a 50Gig soft cap line but was explained that there would have been a 20gig day and 20gig night. But been billed for a 50 gig softscape since september. <br> We had some compensation of a Whopping R1117.00. were we've topped it up with R100 for 10 Gigs every month.<br> We have been struggling to get this sorted and have been glued to the phone month after month trying to resolve the problem. we've been to store a half dozen times.<br> With all done to the book its enough and think its time for it t get sorted.Also line speed is only 5.4 megs were were paying for a 10meg fastest line. <br> Also line speed never improves. So please could someone get back to me A.S.A.P please. thanks and regards
137 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
4 (50%)
1 Star
1 (12.5%)