UK
Unitta K
Active since May 2015
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
Bad service and attitude
I have been a mbr for 20 years today i have a problem with brake lights Sonnyboy legodi was despatched arrived promptly with an attiude . Told me to start my car trap brakes . Then told me to go to a mechanic . I expected a little bit of advise or at least to check with their machine . Nothing he said go back to your auto electrician . I am elderly and expected a little more from AA in terms of service courtesy and sound advice. With hindsight Should have recorded the conversation.
56 replies
23 months ago
False advertising . No supplies
I have been meeting with friends on a weekly basis at Macdonald Mall@reds . Every week there is a shortage of products Firstly the staff is waiting for a microwave to arrive to make donut bites 2 weeks in a row they were waiting for a supply of donuts so were unable to serve donut and coffee special . They run out of milk or coffee machine is not working . Our complains are not taken seriously or swept under rug . One day the shop was closed because there was no electricity one day there was no water . The rest of Mall was working well . We are seniors and meet there because it is convenient and central but are seriously looking at another venue
0 replies
60 months ago
Purchasing from small business
In February I visited the blue bottle bottle store on Panorama Avenue in Rooihuiskraal there was an error with payment and manager reversed payment immediately. However I was still charged full amount and money was never reversed on my account . I spoke to the vendor and he showed me his receipts and referred me to his bank which is standard bank . When I went to standard bank they told me to go back to vendor. I contacted Ombudsman who told me to go to my bank which is Absa . A dispute was lodged in February we are now approaching may and I am still waiting for a refund. Either standard bank or Vendir is benefiiting I dont know but I am still out of pocket . Be careful when purchasing from small companies
0 replies
70 months ago
Customer service
I recently had a claim on motor vehicle and with help of agent Triston Moodley experience was great . He is knowledgeable in the service offered and could assist in a professional manner . He is a great asset to company.
105 replies
133 months ago
Bad practice habits and confidentiality
I fell down the stairs and fractured a bone on my left foot. At the same time I also had gastro . I visited the doctor on 21st and was treated rather well but doctor advised that I return the following day for a 'special bandage ' . The 22nd being Friday and day for attending Mosque doctor was pressed for time as his day starts at 11 . I was ushered into a room where he does his reports and another patient was in room adjacent . He handed ' special bandage ' to his receptionist while he attended to the other patient . I could hear all that took place between the doctor and the patient while the receptionist was attending to me . 'Special bandage ' turned out to be a ankle guard which was fitted on to my foot where the receptionist had to cut 2 ice cream sticks tape it onto the guard inside and outside . I was advised to not put too much pressure on my foot and promptly dismissed .
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (60%)
1 Star
1 (20%)