IJ
Isabella J
Active since May 2015
12
Reviews
0
Industries
Reviews
12 reviews49 months ago
BAD SERVICE PROVIDED ON TSWANE MUNICIPALITY ACCOUNTS
My hand was not held during this complicated process. They provide a service but months ago when I raised the problem they did not perform. Now they expect me to pay another R1375 to sort this out. Easy way to get more business. Not acceptable. I used them to prevent the possible problems which now occurred. I don't think they understand the red lights that they should point out to their customers. They Isabella Jacobsz c +27 (0)82 9032668
0 replies
95 months ago
Unlawful business practice
this company is doing business but not providing all tools to prevent "automatic renewal". The option do not show on the cellphones and in that way they score another month's subscription. This is unacceptable.
0 replies
95 months ago
dishonest trading
Buttons to select "not automatically renew" only pops up from time to time. Also not visible when using a cell phone. In this way they get R700 billed to your account.
0 replies
95 months ago
What was promised not delivered
I am still awaiting a service book. I bought the car and a service book showing kilometers was promised.
0 replies
95 months ago
Support pathetic
I degraded from Platinum to Premium. Now all my beneficiaries built up over years are gone. No support received to carry it over on my profile.
53 replies
126 months ago
BOARD NOT AVAILABLE FROM 10/12 TO 27 JAN 2016
Deceased Estate: 6904235112080 Retirnement Annuity<br> My children needs to go to university again next year.<br> Due to the fact that the Board is unavailable I had to agree to not dispute the payout again so that my children can get their Heritage.<br> The fact of the matter is my bank will not approve further study loans and I have a Maintenance Order in my name and they are ignoring it.<br> So now it forces me to go to the Ombudsman.<br> How do they expect children to survive if the mother cannot support them?<br> I will be taking all my products away from Old Mutual in January.
75 replies
132 months ago
Don't hand in a phone at Samsung/Fairtrade Solutio
356833/05/386353/0 GJ Jacobsz 0746013701<br> Email was sent to Fairtrade on 2015/06/11 and Jamie promised to respond on 2015/06/22 - still no response.<br> My son's phone was submitted on 07/04/2015.<br> For 6 weeks we tried phoning, not getting through to the Samsung Brooklyn store. Their email address is also wrong on their website.<br> The service we have received is really not acceptable.<br> Eventually I went into the store this Saturday and they contacted us to say the phone arrived there on Tuesday.<br> Now they have repaired the screen which was not our instruction and we sit with a bill of R1900.<br> They want to send the phone back n ow to put back the old screen. How is this possible.<br> Please contact the store and sort this out or call me.<br> I need this resolved otherwise I will go to HelloPeter to report Fairtrade Solutions as well as I have reported Samsung.<br> We need this phone on Saturday with no excuses.<br> I expect to hear from you within the next hour as I have phoned 0861666233 with no success as well.<br> <br> <br>
0 replies
132 months ago
Service taking 8 weeks with pathetic feedback
En email was sent on 11 June. Jamie promised to provide feedback on 2015/06/22.<br> No response<br> 356833/05/386353/0 GJ Jacobsz 0746013701<br> <br> My son's phone was submitted on 07/04/2015.<br> For 6 weeks we tried phoning, not getting through to the Samsung Brooklyn store. Their email address is also wrong on their website.<br> The service we have received is really not acceptable.<br> Eventually I went into the store this Saturday and they contacted us to say the phone arrived there on Tuesday.<br> Now they have repaired the screen which was not our instruction and we sit with a bill of R1900.<br> They want to send the phone back n ow to put back the old screen. How is this possible.<br> Please contact the store and sort this out or call me.<br> I need this resolved otherwise I will go to HelloPeter to report Fairtrade Solutions as well as I have reported Samsung.<br> We need this phone on Saturday with no excuses.<br> I expect to hear from you within the next hour as I have phoned 0861666233 with no success as well.<br> <br> <br>
0 replies
132 months ago
Sony Ericsson unrepairable but not true
I got a second opinion and can get my phone fixed now for R490.<br> Vodacom waste people's time as they have to hand in the phone, its sent away and you only get your phone back 7 days later to hear that it is not repairable.<br> <br> This is my 2nd experience as previously my daughter handed in her Blackberry with the same problem and same feedback.
76 replies
133 months ago
Data card delivered 10 days ago not active
still no access after Elite Mobile the sim 10 days ago (Monday last week to be exact).<br> no one is taking responsibility or following up.
76 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
4 (33.333333333333336%)
2 Star
7 (58.333333333333336%)
1 Star
0 (0%)