Active since Jul 2015
If an angel on two legs is a person, it is Dr Mangena. She has delivered my 3 kids safely and with minimum complications and a speedy healing time. I am not sure what the other negative review was referring to, but Dr Mangena does not charge double or triple for multiples pregnancies. Dr Mangena is an immaculate doctor, so insightful and thorough in her examinations and explanations. She is caring, relatable and puts her patients first all the time.
Bought a Bonsai plant for my Mom's birthday in March. 5 days later, all the leaves shed off. I called Netflorist to let them know, all the agent could say was that it is after the 48hour returns period, so the issue should be escalated. Nobody called me back subsequently, and I had to call back using my airtime following up each time they said they would call me back. Eventually a week later, after holding on for more than 15 minutes on the phone, I was told there is nothing Netflorist can do as the Bonsai did not shed within 48 hours. What are the chances that the Bonsai tree would have shed within the 48 hours? That tree was R700 excluding delivery, To say I am quite disappointed is an understatement. I am actually shocked. I could have bought a Bonsai tree at Woolies or a retailer and gotten better customer service.
I had a very unpleasant and shocking experience at the Groenkloof club earlier this evening. I arrived at 18h10 for the Bums and Tums class to find the Mind and Body studio empty. I then went to reception to enquire, and then one of the receptionists approached Lucky who was outside the Kick class. His initial response was that he would not give class to one person and kept on making gestures to his watch. However, his response was not what was puzzling, but the condescending and vile manner he conducted himself. I am appalled that Virgin Active, being a leader in its industry would have such unprofessional and ill behaved team members. I tried to address his sour and negative attitude, with Kenny being present, but Lucky persisted. I then told him that is he is the one giving the class, I will definitely give it a miss. Kenny then approached me later on the floor to apologise for Lucky's behaviour, which is the kind of tact I believe most people have become accused to from Virgin Active.
My investment matured in May. I completed the forms and my Financial Advisor, Anton Liebenberg submitted the forms to High Value. Anton Liebenberg been consistently ignoring my calls, emails and messages when following up on the payout of my investment. It is quite bizarre that he is always available when offering “Top ups” to my Green Light policy. It is to be noted that he exhibited the same behavior when my brother was enquiring about the payout of his policy. I am very disappointed and appalled at Anton’s lack of service in this regard. It is completely unacceptable.
There is always something wrong with our orders when ordering from the Hazelwood branch. If there isn’t a topping missing (which does not come cheap) as they charge premium prices for their fresh herbs and avo, then we get a soggy pizza like we did today. To top it off, the staff is rude and obnoxious ie: Tony, with his favourite line “what you are saying is not possible”. Such a pity the Menlyn Maine branch is closed. Bleh
A technician was sent out to replace the unit in my car on the 10th of June after I informed Netstar that my vehicle was not visible on the App as well as none of the information I was able to view before. It is a week after I have been calling the call centre and being informed that the services need to be activated, however my vehicle is still not appearing on the App. This really concerns me as it means that I cannot use none of the App support of functionality that comes with the unit. Netstar, can this be sorted out please.
What is going on with Zando's customer care division. I ordered items on the 8th of May, and was informed that delivery would be done between the 15th and 19th of May. I have been following up with them on email and on Twitter for 2 weeks now, and they confirmed on the 1st of June that there was an issue with Dawn Wing and their system, and my order would be delivered in that week. Surprise, surprise, upon me following up for the umpteenth time today, I was told that the delivery truck was hijacked. If that is really the case, could they not contact me to inform me, instead of me having to following up with them for weeks on end. Why would I also now receive an sms informing me that my order is "delayed" due to the pandemic. This is such ridiculous service from Zando.
The attitude of one of the managers, Ronald Monyagae, at one the Woodlands Builders Warehouse is absoluteky dispicable. We went to the Woodlands store to purchase the Alva Gas heater which I saw at the Montana store for R800. Seemingly, Woodlands was not selling the heater as the same price as Montana. When we queried the price difference with Lefa (the gentleman who was assisting us), he advised that we go to the managers counter to receive some clarity on the pricing. Ronald, disgustingly responded by saying that the pricing is higher in the Woodlands store than the Montana store and just stormed off. I was absolutely horrified that Builder's Warehouse would appoint individuals with his attitude and absolute disregard of basic manners. He left a very pukey taste in my mouth.
After entrusting Pretor Home Rentals with the rental mandate, I discovered that the set of keys I had given to the Agent, were now given to one of the Maintenance personnel in the block of Flats. This was absolutely shocking. One would imagine that any professional in the Estate industry would understand the code of conduct in the profession and the responsibilities that go with being handed keys for a unit. I was more astounded with the complete disregard of the risks that this act poses. I canceled the rental mandate with Pretor and I am managing the lease of my flat myself.
We usually go the Wimpy in Kolonnade retail more than twice a month. The service we received on Monday (30 April 2018) was the worst we had ever received. There was only the manager at reception helping someone settle their bill. We waited for a few minutes without being attended to and decided to sit down at an available table, which still had dirty dishes on it, with condiments and salt and pepper splattered across the table. Again, we waited a few minutes until I went back to the reception table to request for a waitron to come and clear the table and at least take our order. The manager came, cleared the table, leaving some of the spills on the table and said someone will come and assist shortly. This did not happen after waiting for another 10 minutes. We then left. To say I am utterly shocked and disgusted at this type of service is an understatement. Especially considering that the restaurant was not unbearingly busy and I approached the manager to assist.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.