WF
William F
Active since Jul 2015
9
Reviews
0
Industries
Reviews
9 reviews49 months ago
Family successfulbusiness in Jeffreys Bay
We have eaten regularly for over 10 years. The service is always friendly and professional. Obviously the service staff both waitresses or waiters runners, Food preparations and drinks suppliers have changed during this time. It is down mainly to the family Father and Mother and tree daughters that ensures their success. Thanks to them Bill Frampton
0 replies
60 months ago
THIS IS THE WAY MEDSHIELD TREATS A CLIENT OF 16 YEARS>>>> DISGUSTED
Again Medshield hide behind the inability to move to another medical aid because of three month no cover. On 26th April their debit order failed because of insuffiecient funds due to a hold up in UK pension funds from UK. On 28th April an immediate payment was made to cover all the arrears. On 30th April we get the callous computer generated suspension. This is the way Medshield treats a client of 16years standing because they know we cannot move due to the three month no cover ruling. SAD!!!!!!!! We are disgusted with this treatment. Yours William and Amanda Frampton
106 replies
61 months ago
Telkom Change account and pur me in Arrears SAD
This concerns my Business account 042 293 1149 I made the following comments to Telkom on receiving a cancellation threat after being with them for 10 years...... Just received a notification that due to arrears R******x and no payment the 042 293 1149 will be cancelled. Before i get my attorneys involved let me make the following comments 1 you changed the account for this number without notifying and I paid fees into this account. 2 On finding this out I contacted the centre to be told they would transfer the R600 odd credit from the cancelled account into this account. 4 So your statement that I made no payment is incorrect. 5 I was then told I could make an arrangement tp pay 40% so as to remain active. This i was going to do after the Easter break.
0 replies
61 months ago
Telkom Change account which puts me in araers on new account
This is the complaint Just received a notification that due to arrears of R3068.4 and no payment the 042 293 1149 will be cancelled. Before i get my attorneys involved let me make the following comments 1 you changed the account for this number without notifying and I paid fees into this account. 2 On finding this out I contacted the centre to be told they would transfer the R600 odd credit from the cancelled account into this account. 4 So your statement that I made no payment is incorrect. 5 I was then told I could make an arrangement tp pay 40% so as to remain active. This i was going to do after the Easter break.
53 replies
64 months ago
How can I pay Telkom if payments get lost in system
My account 519902431961 was suspended because they failed to record Septemver October and November 2020 payments. I sent proof of payment to three different Telkom enail addresses given me by call centre staff. Eventually they investigated the queries giving me ARS 384816 as redmferebce on Monday 15th January received a txt apologizing for the delay in resolving the queries. On Tuesday 16th January received a attorney request to settle the outstanding amount. How can I pay if payments get lost in the system.
0 replies
64 months ago
IS THIS THE WAY TO TREAT A CUSTOMER WITH 16 YEARS OF PATRONAGE
I was late paying the debit order as Medshield increased the debit order and my pension is now at end of month not 16th as before. Consequently iwas 3 days in arrears before I could pay. On the 31st I was emailed to say my account had been suspended and this is after 16years of loyalty. My wife went into DisChem on Saturday 2nd January and in spite of proof of payment having been sent to credit control with a copy to members centre and after waiting in line for over 30 minutes she was told suspension means no payment by Medshield. This was very embarrassing for her and a slap in the face for me personally. This AFTER 16 EARS OF LOYALTY. SAD SAD DISGUSTING WAY TO TREAT CUSTOMERS>
112 replies
64 months ago
NO WAY IS THIS THE WAY TO TREAT A LOYAL CLIENT OF !^ PLUS YEARS.
Been with Medshield for over 16 years. Have been hospitalized for 14 days and received full benefits at St Georgies in PE. My main complaint is their response to my having to reject December's claim. I missed this payment as my salary date was moved back till the end of month. You see I receive a pension from UK and they decided to postpone payment from 25th until end of month. I made two instalment payments one on 30th and the other 31st December and sent a proof of payment to the credit control with cc to Medshield Member centre. These were acknowledged but my medical was suspended from 1st January 2021 - in the midst of the Pandemic second wave. Furthermore they threatened to terminate my account benefits not even a week after rejection. NO WAY IS THIS THE WAY TO TREAT A LOYAL CLIENT OF !^ PLUS YEARS.
56 replies
64 months ago
DEBIT ORDER STOP PROBLEM
Cancelled ADT security to replace with a Jeffrey's Bay local security firm. This was in 2018. Form signed. Noticed a few months ago still debit order. Bank stop on them. They continue as the reference numbers change. Reversed them and they threaten to suspend a non existant account. Many phone calls follow to their call centre. Natalie and then Megan promise to phone back no reply. Frustrated visited the Jeffrey's Bat offices to be told no managers on site only a receptionist. Refuse to leave until three conditions met. Record made no signal confirm debit orders stop and talk to a manager eventually Lorraine advises me to fill a form and she will deal with my request to get money back
56 replies
131 months ago
Standard Bank Insurance leaves lounge underwater
Put in claim for storm damage - the heavy rain ripped open recently repaired holes - like pot holes- but on the roof. Assessor was sent around who refused to look at the holes we had rubberised and insisted that the waterproofing was old. We had over the space of two years spent R5000 on waterproofing our roof. The continuous 24 hours of unusually heavy rain had made some of these areas damaged. <br> Standard Bank insist - based on the assessors report that this is wear and tear. I maintain that the original holes could be attributed to wear and tear but when we waterproof over these areas future damage must be due to storm damage. The roof is only 10 years old and most of the damage is very recent.<br> <br> They will not even pay for the inside damage.
0 replies
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5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
6 (66.66666666666667%)