JB
jessel B
Active since Jul 2015
11
Reviews
0
Industries
Reviews
11 reviews38 months ago
a waste of money and time
After reading several awesome reviews and wanting to be treated to a special evening with my family of 4 for my birthday, We paid what I consider to be an absurd amount of money for dinner and was expecting to be wowed only to be terribly disappointed. We arrived early as we were instructed to do and had to wait for almost and hour before we could enter the venue. no seating was provide due to another function being held next door. when we where finally allowed in our waiter could not speak fluent english and the language gap become more and more evident has the night progressed. when you did manage to place a drinks order you either waited for 30 to 40 mins to get if you were lucky and when you did get a drink ( i asked for sparkling water and got still ) i was told sorry no have stock. The show was great the food was not. everything was cold and not served with class or common etiquette one would associate with fine dinning. I requested the wine pairing which sounded awesome . my waiter did not know what i was talking about he finally had to go ask someone senior. he came back to me apologized and then offered me a red wine with my seafood, and then after i corrected him showed him what the other tables were being served he could not fathom why i was complaining has wine is wine. its wine No... the frustrating service ended up ruining our dinner. the couple next to us just got up and left midway through the dinner. i got apologies from the chef from the maître d' but nothing was done to rectify the problem. the staff where placing props that go on your plate on the floor right next to our dinner table. you don't get this at your local spur we tried to make the most of it and prodded on. All i can say thank god Macdonald's was on route to the way home.
0 replies
56 months ago
Invoiced out twice and monies taken out of account
I made a purchase on Saturday night during the checkout process they offered me a 7% discount. When I accepted this reduction the invoiced me out twice. One with the initial value and then for the discounted amount. Be very afraid when using this site or better still stay away bunch of thieves. If you try to communicate with the support department all u get is automated replies absolutely frustrating.
0 replies
60 months ago
CTM Service in the gutters
I have been a long standing customer at CTM but after today i will surely not step back into there store ever again. I walked into the CTM store in Pinetown and was served by Kyle who was efficient, I paid for my goods and that is when the wheels fell apart. I waited for my goods which never arrived. I asked one of the hyster operators and he just brushed me off saying somebody else was attending to it. I waited another 15 minutes until the second hyster driver came out and he asked the first hyster driver, the one I Intially spoke to, who is loading my vehicle. I then went in to the store just to be told it would take 1 min. another 15 minute goes by and the goods they bring out which was loaded by hand was chipped and poorly packaged as though it was second hand goods at which point i simply just asked for a credit. When i spoke to the branch manager Vee to ask why is it that i was the only customer outside at the time and not one of his staff was attending to me he did not even try to offer an explanation but he just wanted to see the chipped tiles then just passed the credit and was happy to see me leave. Not sure if this is customer service or what but it has become apparent CTM is to big to care about the little guys
0 replies
62 months ago
build it pinetown lies lies and more lies
I purchased a Robmeg Rollup garage door from Build it Pinetown. Due to the nature of the product you cannot examine the product until you install it. upon the installation i noticed a large surface scratch on the center of the door. I immediately called Owen the manager of the store that sold it to me. he assured me that he would have it replaced . that was 2 weeks ago I keep getting fed lies and when i raised my concern i was told not to worry Owen will sort it out just send a mail. to date the garage door has not been replaced. i find the service level to be so dissappointing that i will never use them again.
53 replies
65 months ago
Poor service
I bought a Samsung note 20 ultra I was promised a Steriliser unit and never got it . It has been 4 months still waiting g
112 replies
65 months ago
Poor backup service whilst still under warranty
Capital air is great at selling you a unit but thats where the service stops. I have had nothing but problems with both the units that they have installed at my place. They have had to replace the 18000 unit and it still does not work. The 12000 unit had to be moved eventually after 4 attempts to fix. The after service team are so busy that they just want to palm you off before even hearing what the problem is . The price might be cheap but you are going to get nothing but a hard time if you have a problem with your unit. All of my problems are due to poor installation issues and not the product itself
0 replies
82 months ago
Great service
I had a power outage due to the main Breaker being Faulty. My call was dealt with in a professional manner at the call center. The tech who came out was friendly and knowledgeable. he fixed the issue in minutes and i was impressed by his attitude and his service. by the way I called at 12 midday and the the tech was at my place at 5:00 Well done guys
0 replies
129 months ago
damage to existing lines
After waiting 2 months for a new line we finally got a tech out to do the connection but he has now created a bigger problem by disconnecting 3 of our existing extensions, I have called the technician in question to resolve the matter but to date I have had no response.. is it going to take another 2 months to have my line repaired I hope not, beyond disappointed at the service levels and ability of Telkom as a service provider.. unfortunately there is no other alternative,, which probably explains the don't give a damn attitude.
75 replies
130 months ago
Promises made but not kept still no installation
On the 2 of July I applied for a business land line. I paid my deposit and they assured me I would have installation done in 7 working days, being a business line it would have high priority and would probably be done sooner. its now been 40 working days and I still have no line ... I reported this to hello peter and I received a response from Telkom confirming installation on the 20th of August 2015 and I have called on several occasions and have sent out several mails. it seems has though the only way to get a response out of Telkom is trough hello peter. very disappointed in the service levels and desperate to have a land line fingers crossed.
75 replies
130 months ago
no delivery or activation of account
On the 3rd of July I upgraded my data bundle offering at the Westwood telkom offices I was told that the activation would be immediate so I moved from the 10 gig 2meg line to a 50 gig 4 meg line . I was told to collect the router from pavilion and the mobile modem will be delivered to me shorthly but the activation would be immediate . It has been over a month and I am still waiting for the 50 gigs worth of data to be activated.my business is suffering the loss of communication due to the lack of service
75 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (36.36363636363637%)
1 Star
6 (54.54545454545455%)