GB
Gerhard B
Active since Jul 2015
4
Reviews
0
Industries
Reviews
4 reviews12 months ago
Snail-paced claims process!!!
I would like to express my concerns regarding the claims process associated with OUTsurance. My vehicle was recently damaged by an OUTsurance policyholder, and as a result, I am required to file a claim with OUTsurance. It is quite concerning that this process may take 6 to 8 weeks. Given the circumstances, I believe it may be more efficient to pursue a claim directly with the individual responsible for the damage or to consider legal action for compensation. There is also insufficient communication from OUTsurance regarding this claim. I urge OUTsurance to evaluate the efficiency and speed of their claims process to better serve their clients and enhance customer satisfaction.
116 replies
13 months ago
Takelot no contact details when there is a problem.
A wrong item was delivered and a return logged. The incorrectly delivered item was collected/returned but a week later return status shows: collection scheduled. Poor service delivery! It doesn't seem that there is any possible way to contact Takelot to lodge a query or find out where my order item is!
0 replies
65 months ago
My Macha Tea delivered
Positive: I received my order as ordered. Negative: It was only delivered after 9 days, not 3 - 5 as advertised but at least it was delivered. Also, I was unable to contact them because they did not answer their phones when I tried calling them. (To be fair I only tried calling them once)
0 replies
130 months ago
Smart Card not activated 36 hours and counting..
New smart card for Explora not activated 36 hours after installation (E16-4 message). Was told by Call Centre (yesterday and today) that it was a problem on Multichoice's side . Was promised that the problem would be escalated and that I would be called. This never happened.<br> I was shocked when I saw how many complaints re Multichoice were on HELLO [URL Removed] surely Multichoice should realize that they have to improve their service!
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (25%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)