SM
Silent M
Active since Aug 2015
20
Reviews
0
Industries
Reviews
20 reviews11 months ago
Spar EXSO Product 3K Puffs
Dear Sir/Madam 1). I would like to bring to your attention a concern I have with the EXSO product. 2). Despite the advertised 3000 puffs, I've found that it only lasted between 198 to 250 puffs after repeated use. 3). I'm extremely disappointed with this performance and would appreciate it if you could look into this matter. 4). Therefore , I'm writing to express my disappointment with the EXSO product. 5). Despite the advertised 3000 puffs, it only lasted 198-250 puffs , which disappointing and misleading I shall be awaiting to hear from you Yours sincerely Honourable Ma****lela Maako 082 4889085
0 replies
12 months ago
I received subpar service, a very poor service from this company
I received subpar service, a very poor service from this company. The owner is dishonest and unreliable, If you prioritize quality and take your yourself seriously, I would advise against using their services, as you will be disappointed. Please never even use their service. They are on Facebook. Actually, all social media don't try them. Try them at your peril. They offer very, very, very poor service This is so disappointing and disgusting
0 replies
12 months ago
I received subpar service, a very poor service from this company
I received subpar service, a very poor service from this company. The owner is dishonest and unreliable, If you prioritize quality and take your yourself seriously, I would advise against using their services, as you will be disappointed. Please never even use their service, they on Facebook actually all social medias don't try them, try them at your peril. This so disappointing and disgusting
58 replies
12 months ago
I received subpar service very poor service from this company. If you prioritize quality and take your business seriously, I would advise against using their services, as you will be disappointed.
I received subpar service, a very poor service from this company. The owner is dishonest and unreliable, If you prioritize quality and take your yourself seriously, I would advise against using their services, as you will be disappointed. Please never even use their service, they on Facebook actually all social medias don't try them, try them at your peril. This so disappointing and disgusting
0 replies
14 months ago
Formal Complaint Regarding Unfulfilled Commitments by M Sure Warranty
Subject: Formal Complaint Regarding Unfulfilled Commitments by M Sure Warranty Dear M Sure and Santam I am writing to express my absolute dismay and profound disappointment with M Sure Warranty. I had hoped that I would never be in the position of having to write such a letter, but the relentless failure of your company to fulfill even the most basic obligations outlined in the warranty agreement has left me with no choice. From the very beginning, I entrusted M Sure Warranty to provide the service promised, yet each interaction has been marked by negligence, inaction, and an utter lack of regard for my time, money, and trust. Despite repeated attempts to resolve this issue, I have been met with nothing but empty promises, unfulfilled assurances, and a consistent lack of meaningful progress. It is incredibly disheartening to realize that my patience and good faith have been so utterly disregarded. I initially believed that M Sure Warranty was a company that could be re**** upon—yet the repeated failures to honor your commitments have shown me the opposite. Every single step of this process has been a painful reminder of how I have been misled by your company's claims, only to be left in an ongoing state of frustration and disappointment. The impact of this situation goes far beyond inconvenience. It has become a serious emotional and mental burden. I have spent an inordinate amount of time trying to resolve this issue, only to be met with silence, delays, and a complete lack of empathy or urgency from your end. I cannot begin to describe the level of frustration that has built up as each day passes with no resolution, no accountability, and no genuine effort to address my concerns. What is most troubling is the complete disregard for the trust I placed in your company. Instead of the professional, reliable service promised, I am left questioning whether M Sure Warranty is even capable of meeting the very standards it claims to uphold. I find myself deeply disillusioned, and the damage to my trust in your company is irreparable. At this point, I can no longer accept the empty promises or inadequate responses. I demand immediate and decisive action. M Sure Warranty must fulfill its contractual obligations as outlined in the warranty agreement, and this matter must be resolved without further excuses or delay. If this issue is not addressed in a prompt and satisfactory manner, I will be forced to escalate this matter to every possible avenue available, including legal action and public complaints. I trust that you will take this matter seriously and respond with the urgency it so desperately requires. I expect an immediate, detailed response with a clear plan of action on how M Sure Warranty intends to rectify this situation. Your failure to act swiftly will only solidify my belief that your company is ************* and incapable of honoring its commitments. Sincerely, Mw Maako
106 replies
27 months ago
Telkom billing system sucks,I app**** for R199 data they debited R495 then R404
My name is Ma****lela Maako, app**** to R199 telkom data 80 GiG Night ,80 gig day,In December I paid R495 ,I thought it was including Prorata as we agreed,My greatest shock came when in now in January I was debited R404 l. Why I am I paying what I didn't sign for . I app**** for R199, I paid R495 in December Today You debited R404 ,you billing system is worse I can tell you now ,I won't pay it. I better cancel this arrangement or I will reverse and later cancel 😞 😤 this contract Ur billing system sucks
0 replies
35 months ago
Excellent service delivery
Excellent service delivery from Ziyanda and Mondo Excellent customer service 1). My name is Ma****lela Maako I would like to express my gratitude to Mondo Management and leadership including Ziyanda 2). I have tried several times with Mtn to send me the prove that I am 60GiG day and 60GiG night which Mtn failed several times, today I have been I assisted by Ziyanda and I have been so satisfied. 3). For the past 6 months Mtn has been sending 40Gig day and 40Gig night forcing me that agreed to it, now that I have received evidence to prove that I agreed to 60GiG day and 60GiG night it has been the best experience of my life,I felt it should be noted that. 4). Mtn has been 5). MTN has been rendering me whith "I don't care service" ever to such that it has made me so uncomfortable and disappointed, i felt disrespected by mtn but today Ziyanda from Mondo brought hope, today you managed to collect evidence to prove I was right. 5). Thank to Ziyanda , Sisi, not Forgetting Mondi foe handling customer complaints or providing solutions to their problems, and always willing to go the extra mile. Your willingness to help is noted, Keep it up 6). As a client writing this letter of appreciation feels like it's a perfect time to thank you all for the wonderful service that you render today. 7). I know you were not expecting this as this is your daily routine but, however, kindly allow me to express my gratitude as a costumer and Complainant as the past months I have been really struggling with mtn, and Today i have managed to recieve the information i was looking for, still looking forward to receiving the best service ever despite the fact that I have been recieving challenges from Mtn 8). I am more than happy to share my experience of Ziyanda in public wishing you success and greater levels of customer satisfaction Honourable Ma****lela Maako Leadership
53 replies
35 months ago
Excellent service delivery from Ziyanda and Mondo
Excellent customer service 1). My name is Ma****lela lela Maako I would like to express my gratitude to Mondo Management and leadership including Ziyanda 2). I have tried several times with Mtn to send me the prove that I am 60GiG day and 60GiG night which Mtn failed several times, today I have been I assisted by Ziyanda and I have been so satisfied. 3). For the past 6 months Mtn has been sending 40Gig day and 40Gig night forcing me that agreed to it, now that I have received evidence to prove that I agreed to 60GiG day and 60GiG night it has been the best experience of my life,I felt it should be noted that. 4). Surf4life has been rendering me with the best service ever to such that it has made my house a living testimony, so comfortable whereby I managed to connect all my devices to one internet source without worrying about data. 5). Thank to Ziyanda , Sisi, not Forgetting Mondi foe handling customer complaints or providing solutions to their problems, and always willing to go the extra mile. Your willingness to help is noted, Keep it up 6). As a client writing this letter of appreciation feels like it's a perfect time to thank you all for the wonderful service that you render today. 7). I know you were not expecting this as this is your daily routine but, however, kindly allow me to express my gratitude as a costumer and Complainant as the past months I have been really struggling with mtn, and Today i have managed to recieve the information i was looking for, still looking forward to receiving the best service ever despite the fact that I have been recieving challenges from Mtn 8). I am more than happy to share my experience of Ziyanda in public wishing you success and greater levels of customer satisfaction Honourable Ma****lela Maako Leadership
0 replies
35 months ago
Discovery in insurance company is a ****
Discovery Insurance company defending a reckless driver. Below is the details 1). My name is Mahlale Masemola Claim number#3235688 I am very, very disappointed with Discovery Insurance On the 06/05/2023, and feel like I am a victim of a reckless driver. I was driving at Moloto road R573 towards Pretoria, A Polo driver, knocked my car driving at a higher speed, it is clear even in the statement that a Polo driver even wrote in the AR that he was wrong and driving at a higher speed, trying to overtake me he lost control of the car, and knocked my car whilst i was driving at a prescribed speed. I have all the evidence the driver confirming that he was wrong, today discovery insurance company wanna treat me like I am that one who is wrong whilst i am a victim, my car is badly damaged, Discovery Insurance is fixing their client's car, at the value of what the penalbeater has qouted them but they offering me who was not wrong half what the Panelbeaters quoted. I have evidence that shows that indeed they wanna rip me off, that they're paying full amount for their clients who was wrong but however, wanna rip me off: TO MY GREATEST SURPRISE THIS IS WHAT DISCOVERY INSURANCE COMPANY HAD TO SAY We refer to the above matter and more specifically a motor vehicle collision involving our insured dated 06 May 2023. We have validated the claim accordingly, Firstly please take some time to understand the legalities regarding a third party claim, which is explained below: Third party claims are legal in nature. Hence any offer, if warranted, will be made in terms of the principles as governed by the law of delict, which regulate motor vehicle collisions. Both driver’s contributory negligence will be taken into account and app**** to the offer that follows. Negligence on a driver is measured against a driver’s failure/neglect to act as a “reasonable person”. What this means is that where a driver failed to keep a proper look-out and/or maintain a reasonable speed, he/she will be deemed to have acted negligently. Where a driver could have but failed to take evasive action to avoid a collision, he/she would be deemed to have acted negligently and thus contributed to his/her own loss. Preventability and foreseeability are not measured at the time of impact but what was done prior. Had you been keeping a proper look-out, you would not have failed to see our clients vehicle, had a reasonable speed been kept, evasive action could have been taken to avoid or possibly minimize the damages. In accordance thereof, we hold you contributory negligent and consequently, based on the legal principles of the law of apportionments, we may apply a 70/30% apportionment to this claim. What this means is that we should pay 70% of your damages after deducting 30% of our client’s damages, for which we hold you accountable and for reasons explained in detail above. Settlement Calculation: TP Quantum - R 31 652.11 x 70% = R 22,156.47 OD Quantum – R 26,311.47 x 30% = R 7,893.44 TP R 22,156.47 - OD R7,893.44 = R 14,263.03 As this is a legal matter, should you dispute our decision on this claim, you have the prerogative to obtain the assistance of legal counsel to have the claim adjudicated in Court and for the Court to make a decision on the matter. We now await the signed settlement along with proof of banking in order to successfully process your payment. Trust the above is in order. “ The above is written on a without prejudice basis” Kind Regards; Nonhlanhla Sinthumule Liabilities Advisor Legal Department Email: nonhlanhlasi@discovery.co.za Office: +27 11 292 8333 | Cell: + 27 11 539 1658 1 Discovery Place, Sandton, 2196 A picture containing icon Description automatically generatedA picture containing text, wheel, gear Description automatically generated Icon Description automatically generated Icon Description automatically generated Discovery Limited is the licensed controlling company of the designated Discovery Insurance Group. Registration number: 1999/007789/06. Companies in the Group are licensed insurers and authorised financial services providers. The information in this email is confidential and may have legal privileges. We intend it only for the use of the individual or entity we've addressed the communication to. If you have received this email by mistake please delete it and tell the sender. We forbid any unauthorised use, change, disclosure or sending of the contents of this email (including its attachments), whether in part or as a whole, unless consented to in writing by the sender, as it may be ********. We cannot guarantee this email has no malicious coding. We reserve the right to check, intercept and block emails or take any other action according to our email etiquette. Discovery will not be liable for any delivery delay, loss, harm, disruption or data *******ion that may arise from this email. A full list of company directors is available on our website at: https://www.discovery.co.za/corporate/investor-relations - or to get this list by email, please email directors_list@discovery.co.za Below is my respond: M.M MASEMOLA P.O BOX 75086 KWA-MHLANGA 1022 07 June 2023 Nonhlanhla Sinthumule 1 DISCOVERY PLACE SANDTON 2196 The declination the offer by discovery This email bears reference to the email, dated: 07/06/2023: Time: 11:46, Subject: Claim number #3235688. Firstly, I would like to acknowledge the receipt of the email, and confirm that indeed I read the content of the email with clear understanding, as such I would like to state that I reject the offer as I find it unfair, unjust and improper to arrive to such a gruesome inference, this is based on facts which are tabled below. 2.1 Both driver’s contributory negligence According the Accident Report (AR) Case No: 18/05/2023 your client has declared in his statement that he was driving at a high speed at the time of the accident, hence he failed to control the vehicle he was driving. Moreover in a wrong lane, which is tantamount to gruesome negligence and reckless driving. As such your client must be held accountable for failing to comply with the National Traffic Act 93 of 1996: Speed limit. “Third party claims are legal in nature. Hence any offer, if warranted, will be made in terms of the principles as governed by the law of delict, which regulate motor vehicle collisions. Both driver’s contributory negligence will be taken into account and app**** to the offer that follows. Negligence on a driver is measured against a driver’s failure/neglect to act as a “reasonable person”. What this means is that where a driver failed to keep a proper look-out and/or maintain a reasonable speed, he/she will be deemed to have acted negligently. Where a driver could have but failed to take evasive action to avoid a collision, he/she would be deemed to have acted negligently and thus contributed to his/her own loss.” In considering reckless and risky driving of your client, a sober decision from discovery will have considered to all the circumstances of the case, including the nature, the condition and use of the public road upon which the contravention is alleged to have been committed, the amount of traffic which at the relevant time upon that road and the speed at and manner in which the vehicle was driven. Thus declare that your client was reckless and negligent. 2.2 Preventability and foreseeability: The below inference is spurious, in such that, even if I would have attempted to avoid the accident your client was driving recklessly/negligently which is ******** to drive a vehicle on a public road recklessly or negligently. As such, any person who drives a vehicle in wilful or wanton disregard for the safety of persons or property shall be deemed to have driven that vehicle recklessly/ negligently. The below statement is unfortunate and inconsiderate as you client should have considered the safety of other road users in my view he should have been charged with serious contravention of National Traffic Act 93 of 1996. In accordance thereof, the contributory negligent is consequently baseless and has no legal bearing and principles of the law of apportionments as per your client statement kindly refer to the documents attached page 2 and the Accident sketch: “Preventability and foreseeability are not measured at the time of impact but what was done prior. Had you been keeping a proper look-out, you would not have failed to see our client’s vehicle, had a reasonable speed been kept, evasive action could have been taken to avoid or possibly minimize the damages. In accordance thereof, we hold you contributory negligent and consequently, based on the legal principles of the law of apportionments, we may apply a 70/30% apportionment to this claim.” Your client must be held accountable for cost of repair and access, under no circumstances can any sober court would be hold me accountable. The general speed limit in respect of every public road situated within an urban area, every public road or section thereof situated outside an urban area and every freeway is prescribed accordingly. Thus, your client disregarded such prescript. It should be noted that an appropriate road traffic signs were displayed at what speed a driver must drive in a public road indicating a speed limit other than the general speed limit which applies in respect of that road. The National Traffic Act 93 of 1996 state that No person shall drive a vehicle on a public road at a speed in excess of the general speed limit or an alternative speed limit as indicated, your ignored such I was driving at prescribed speed, in the correct lane, it your who was driving recklessly who colluded with my vehicle even if I would have tried to avoid your client vehicles it was not feasible otherwise I would have endangered my life. I HAVE A STRONG THAT YOUR INFERENCE ESPECIALLY YOUR CHOICE OF WORDS DECLARES ME AS A RECKLESS, INCONSIDERED AND NEGLEGENT DRIVER, WHILST I AM A VICTIM. In light of these facts, I request that you reconsider your decision. I greatly appreciate you taking the time to read this and the attached document, I am happy to meet with you any time to discuss this further. Respectfully, MR M.M MASEMOLA This was their final respond : Good day Contents in your email noted. Kindly be advised that if the offer is not favorable to yourself , kindly appoint a legal counsel. Any legal action against our client will be defended vigorously. Regards; NS I have a strong feeling that this is an unfair offer,
106 replies
35 months ago
Horrible service
My name is Ma****lela Maako I would like to warn South Africans at Large about a company called Footprint Granite and it's horrible and terrible service. I bought a granite at this company paid R13 400 on 2021. The Measurements were extra by 900 by 600 by 4 They supposed to deliver the above-mentioned 2). They only delivered the following: a) 1950×600×1 b). 2430 by 600 by 1 c). 1840 by 600 by 1 4). What is outstanding is 900 by 600 by 5). Please refer to the attached screenshot per communication with their management. 6). When they were on site I told them,I spoke them they agreed to deliver then later. I have all the evidence where they acknowledged that they will deliver I spoke to Tobby he was so rude and said ****** Company details footprintgranite13@gmail.com Footprint Granite 478 Pretoria road Silverton , 0127 AMANDA -0712143331 TOBY - 064-987-3231 VAT REG: 9135909258 Reg No.2021/465383/07 Name: Joshua 25/07/2021 QTE174 7). In their communication they committed to deliver, or I come fetch, to this day nothing has been delivered otherwise except arrogance, insults and racial responses 8). Kindly refer to the communication between me and the Management team
0 replies
Review Distribution
5 Star
3 (15%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (10%)
1 Star
15 (75%)