Active since Aug 2015
So ever since I've taken up Waka, I continuously have problems with them. I make full payment but not all my channels and movies work. i email wakatv and they take more than 5 days to respond and still try to divert from accepting responsibility. Their WhatsApp "helplines" do not respond. WAKATV is in total and utter BREACH OF CONTRACT and they continuously divert saying their technicians are working on the problem..... I have had this problem for months on end, and I keep getting the same ******* excuse.
The ultra city on N2 Mthatha is totally disgusting.... I buy there every day, and today is the 3rd time that the same ****** security guard refused me access to the store. I have made 2 previous complaints to the manager and nothing was done. Today at 7am I had the same issue again. And when I asked to speak to manager he refused to come out and see me. Now I say the guard is ****** because I am not the only non black customer who he has done this to.
So I have an issue going on with FNB, and whilst trying to resolve this matter, a manager Nino Anthony **** to me on a recorded call, I then further went on to request multiple times for a manager to contact me so that we can resolve this issue, to date, 3 days later FNB still refuses my request. Over and above me having a premier client account, which I pay a higher premium for "premium services" which I am not recieving. FNB clearly does not have any morals or dedication to clients
The bus driver refuses to put the air conditioner on, when I opened the window, the then told 8 passengers to close the window and then threatened me that he will get the passengers to assault Me. My 9 year old daughter and I are the only non black passengers on this bus and the driver threatens both of us. Eagle liner does not answer calls or their watsapp line.
I purchased 2 tickets from mthata to Johannesburg. The City to city bus. The driver refused to give me my ticket stub however the bus left mthata station at 12pm today 22/04/2025. This bus is absolutely disgusting. The lady at checkers Computicket stand confirmed that the bus would have toilets and that city to city was a better bus. This bus has no toilets, the roof and windows are leaking. The seats have no padding just material cover. How does Computicket sell tickets for a vehicle that is not in a decent condition. Leaving us as clients in terrible travelling conditions. The driver was rude, refused to stop, my 9year old daughter soiled herself because of this, yet 20minutes previous to this the driver stopped on the side of the road for 2 black ladies. What makes them as passengers more important than myself or my daughter? The bus is in disgusting condition, interior lights do not work, heater does not work, baggage compartment do not seal, resulting in my luggage being soaking wet at the end of the trip. Now in saying this, I will not accept. Any excuse about I need to take this up with the bus company. I purchased my tickets through Computicket. Computicket is my service provider. The bus company is a service provider to Computicket. I've called in multiple times, emailed multiple times and lungile continuously gives me excuses, and then Zama cut the call on me after the manager refused to speak to me.
My wife took a contract out with cell telephonically. She was told by sales agent that cell c did not have stock of the accessories that came with the package(watch and earpods) and that they would be delivered after the device. 3 months back and forth, we find out we need to contact Samsung for the accessories. We did and Samsung advised that cell needs to issue a new accessories claim as the original had expired. After 137 calls to cell c, we finally get response whereby they admit the agent misled us, and they would have the matter resolved within 48 hours. Gave us a case number on 26/03/25, up to date 02/04/25, 76 calls later, still no response from cellc. The agent asks for our numbers so that a manager can contact us and absolutely nothing. Cell C clearly approves of the unprofessional behaviour of agents to make sales and they clearly show no interest in resolving this matter. Bradley and Irene whom my wife and I spoke to both guaranteed us that they would sort the matter out and get back to us before end of business on Monday and Tuesday respectively. And still nothing!
I recently purchased a vehicle android head unit from Jason. He insisted I use his installer and I did. paid for the job. Now because I was not there and it was only my wife, his installer did a terrible job, wires hanging, dashboard covers left with huge gaps, previously working reverse camera now no longer working. My wife showed this to Jason who refused to acknowledge. Now when I'm trying to call both him and his installer they ignoring my calls. Jason from Roadnav is a ***** and unprofessional person. I will never recommend him or his services.
I placed an order, whilst tracking my order, the driver took 30 minutes to from the moment he collected it to my place. The store is 5minute drive from my home. I called in twice to the Mr D customer service and got no joy. My order came and the pizzas were ice cold, the chips were hard. The driver did not even have my order in a warming bag, had it loose in the plastic bike delivery box. When I made a complaint, Mr D says that I should have rejected the order. They are refusing to refund me, but instead want to offer me a R30 coupon. What *******.
I have made an application 6 days ago..... I have recieved no feedback from lime. I've called in 4 times and waited on calls for time exceeding 90 minutes each and hear you are caller number one, then 2 minutes later you're caller number 5 then 3 then 1 then 5. I've sent multiple emails and still no response. Ticket number 6mpufc01
So I recently purchased 2 tickets with Busbud from Durban to jhb. The tickets stated a 7 hour trip, but the trip took 9 hours. The bus supp**** had no toilet facilities, and when myself and other passengers requested the driver to stop he refused and was extremely rude about it. The driver then stopped an hour later. At which point my 8 year old child was forced to urinate herself on the bus. I contacted busbud and now after 2 weeks do I finally get response. At first they are passing the buck, however as I stated, busbud was my service provider and not the bus line. The bus line is their service provider which has nothing to do with me as I dealt directly with Busbud. I demanded a full refund to which they allocated me a credit on my next purchase. I further demanded that is not what I want and threatened to take this matter to my lawyers and sue them for the embarrassing and disrespectful situation my child endured. Only then do they respond to say they are giving me a full refund, however I must wait 5 working days. This is absolute *******, as when I purchased the tickets they recieved my funds immediately and therefore the same concept must apply in the refund. Busbud is a terrible service to use and are constantly passing the buck, never accepting responsibility as a service provider. Companies like this should be shut down as they go against the simple Consumer protection act laws and NEGLECT their responsibilities as a service provider.
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