Waka TV
Claimed Business
|1.6|12 Reviews (last 12 months)|This business does not respond to reviews
Waka TV
Claimed Business
|1.6
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Waka TV is facing significant dissatisfaction from its subscriber base. Customers consistently mention persistent buffering issues, frozen streams, and channels displaying no signal even on strong internet connections. A recurring theme is frustration with unresponsive WhatsApp and email support, with users reporting ignored refund requests and repeated technician excuses. While a few reviewers acknowledge the appealing variety of channels, movies, and series initially offered, the overall experience suggests reliability and customer service shortcomings are eroding trust, particularly among long-term and renewing subscribers.
Performance(last 12 months):
Trustindex Rating
2.4NPS Score
-100Unlikely
TrustIndex
2.4
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|12 Reviews
Sep '25 - Aug '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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PC
Pillay C
1 reviews | Active since Dec 2023
13 May 2026, 20:44
Poor Service, has a professional profile pic of a lady who does not even respond.
Paid two months and struggle for them to connect me. Send many messages but still no joy. One month cannot connect to phone, this month cannot connect to the Tv. Buffers all the time, skips, jumps, hops. Poor sound, channels not working but continues to take peoples money. They say they received payment but still no show.
Helpful (0)
|Replies (0)PC
Pillay C
1 reviews | Active since Dec 2023
13 May 2026, 20:44
Poor Service, has a professional profile pic of a lady who does not even respond.
Paid two months and struggle for them to connect me. Send many messages but still no joy. One month cannot connect to phone, this month cannot connect to the Tv. Buffers all the time, skips, jumps, hops. Poor sound, channels not working but continues to take peoples money. They say they received payment but still no show.
0
Replies (0)cT
cedric T
1 reviews | Active since May 2015
8 Apr 2026, 11:19
WAKA TV do not refund
This service did not work - constant buffering even with a 100MBS connection. I asked for a refund three times and they just ignore you and suspend the service paid for. Terrible service and experience.
Helpful (0)
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cedric T
1 reviews | Active since May 2015
27 Mar 2026, 17:14
Beware of Waka TV
I tried this service and initially was very impressed at the vast selection of TV stations, movies, series, etc. Unfortunately, when I tried to watch a series, it was not workable. It kept buffering every 30 seconds or so! I contacted their support (WhatsApp) and they reset my access app three times. I checked my internet speed and there is no issue (100Mbps) and I stream Netflix, Prime, Apple with NO issue. They now do not reply to my messages. So, I requested a refund (as they advertised on the website). That request has been ignored. I would avoid this service as its unreliable and they have made false claims to me.
Helpful (0)
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cedric T
1 reviews | Active since May 2015
27 Mar 2026, 17:14
Beware of Waka TV
I tried this service and initially was very impressed at the vast selection of TV stations, movies, series, etc. Unfortunately, when I tried to watch a series, it was not workable. It kept buffering every 30 seconds or so! I contacted their support (WhatsApp) and they reset my access app three times. I checked my internet speed and there is no issue (100Mbps) and I stream Netflix, Prime, Apple with NO issue. They now do not reply to my messages. So, I requested a refund (as they advertised on the website). That request has been ignored. I would avoid this service as its unreliable and they have made false claims to me.
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Replies (0)PW
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Stephen M
1 reviews | Active since Aug 2022
24 Nov 2025, 06:00
Wakatv problematic
We are just wasting money on this waka TV, the only thing that's happening buffering the whole day and they will tell you that their technicians are working on the problem and nothing will change and now for the past five days I can't watch some of the channels but I pay every month 😭😭
Helpful (0)
|Replies (0)SM
Stephen M
1 reviews | Active since Aug 2022
24 Nov 2025, 06:00
Wakatv problematic
We are just wasting money on this waka TV, the only thing that's happening buffering the whole day and they will tell you that their technicians are working on the problem and nothing will change and now for the past five days I can't watch some of the channels but I pay every month 😭😭
0
Replies (0)FB