CC
Ching C
Active since Aug 2015
8
Reviews
0
Industries
Reviews
8 reviews73 months ago
You are a champion
I'd like to thank Lerato Mbazima at Fnb Platinum Park who assisted me with the utmost care, diligence, efficiency and sense of urgency. During the lock down I came to the branch more than 2 times to collect my card however I was told the systems are offline. Then I had to come back on a Saturday Luckily Lerato could see that I was frustrated because I could not collect my card from the first I came. She apologized that I had to come twice and not be able to get the card, she also mentioned that next time I can use the app to book a branch visit of which I was clueless about it, she also gave me a Sim card that I can use to call the fnb call centres so that I don't waste another R60 on airtime. She serviced me so well that I even forgot about my frustrations. She took me to the Atm and made sure I change my new pin to the old pin. I was on the edge of switching banks but Lerato made me realize that Fnb does care, it is the grandest service I have ever gotten in a bank. She mentioned an sms to rate her service but I never got it. Thank you Lerato for putting yourself in my shoes, listening, acknowledging and handling my problems with the utmost diligence and competence. Some consultants can learn a thing or 2 from you. Thank you
105 replies
85 months ago
Poor service, unethical behavior
What kind of nonsense is this? I told you that I want to cancel my contract with you, you are busy saying you gonna talk to your manager. I need my contract to be cancelled or hell will break loose. Now you have deducted money from my account. Let's please not waste each other's time. I have found a better insurance and as a consumer I'm entitled to be on an insurance that I want. This is day light robbery and unethical. I suggest you do what you are suppose to do. You are totatally out of the consumer protection act. I'm going to report this matter to the ombudsman if you continue with such poor service Reference KP **********
56 replies
89 months ago
Bad attitude, very rude and abusive
I would like to report B Botha who works at alzu Polokwane. She is always abusive and angry for no apparent reason. She is always impatient, rude and very abusive. Always complaining and a very bad influence to other customers. She doesn't act her age. She should learn to treat other people well
0 replies
92 months ago
Hurricane pumps staff attitude is disgusting
This old man from hurricane pumps by the surname of Mackie does not know how to treat people. He thinks he is superior to any other human being. Always angry and hot like a boiling kettle. If this is how you treat people in the industry that you are you going to lose clients. Your attitude is horrible
0 replies
96 months ago
TELKOM IS UNETHICAL, NOT TRANSPARENT, NOT FOLLOWING PROCEDURES
TELKOM HAS GIVEN ME A CONTRACT THAT I DON'T KNOW OFF, THE LAST COMMUNICATION WAS THAT MY ROUTER CONTRACT IS EXPIRING AND IM DUE FOR AN UPGRADE AND I WILL BE GETTING A CALL, TELKOM HOW DID I END UP PAYING R850 INSTEAD OF R299, THIS IS TOTALLY UNETHICAL! TOTAL BULL****. YOU BETTER REVERSE YOUR NONSENSE OR I AM GONNA SUE YOU, MY ACCOUNT IS ********** 73, I ONLY SIGNED FOR 1 DEVICE FOR R199 FOR 24 MONTHS THAT EXPIRES THIS YEAR. THIS IS DAYLIGHT ROBBERY AND ITS UNETHICAL
158 replies
124 months ago
unhappy customer
Guy I bought a tswana methodist hymn book instead of a southern sotho methodist hymn book on the 29 Jan 16. On the 6 Jan I tried returning it. They said the 7 day policy has lapsed since I came on the 8th day. What am I suppose to do with this hymn book that Is not of use? The manager just stared at me without having to give any solutions or at least apologised for my loss. Manager without clear communication and problem solving skills.
0 replies
129 months ago
refund
Can I please have my R320 for the item that has not been delivered since 22 Aug 2015<br> <br> <br> I am really getting annoyed by your company for the bad service I have received and still you can't resolve the issue
75 replies
130 months ago
The most appauling service i have come across
I have never had a bad experience in my entire online shopping until i shopped at takealot,I bought a suprise birthday bag for a friend for the 26th of july 2015, I placed my order on the 18 july 2015 and made payment on the 20th july 2015 and on the 22nd july 2015 it was cancelled, i had to re order again, Toefgah Williams and Razeen Boltman assured mevia e mail that the bag went to the wrong address and that i shall get my parcel on the 09th aug 2015. till today the 20th of august I have not received my parcel. suprisingly enough is that i was the one to start writing e mails asking about parcel, takealot never bothered to take me seriously. I need my money back. what is done has been done.<br> <br> 4753422<br> 22 Jul 2015 Blackcherry Tote Bag in White & Black Track Delivery<br> 1 R 320.00<br> 4726318<br> 18 Jul 2015 Blackcherry Tote Bag in White & Black Canceled 1 R 320.00<br> 4726296<br> 18 Jul 2015 Blackcherry Tote Bag in White & Black Canceled 1 R 320.00<br>
75 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (50%)
1 Star
3 (37.5%)