MP
Melissa P
Active since Aug 2015
14
Reviews
0
Industries
Reviews
14 reviews14 months ago
Cell C debited my account for a device I did not receive
After 15 years being a customer. They send me the wrong device Then debit my account Then tell me to calm down with no resolution
2 replies
37 months ago
Short paid claim 2 months waiting period no comms
If I could give them zero I would. This insurer has ****med me from 50percent of my fire claim and after two months still. Has not paid. If I could afford legal fees I would even sue
1 reply
40 months ago
the ultimate romantic experience
My husband and I love coming to this intimate and luxurious hotel. Not only it is the place we started our lives together but its a beautiful place to revisit as often as we can. The garden lounge offers the most exquisite meals while looking at the resident tortoises roaming their lush gardens, romantic pathway and breathtaking view of Table Mountain rear. All the while the pianist creating a very romantic evening
0 replies
40 months ago
Sparkle at Vineyards Garden Lounge
My husband and I love coming to this intimate and luxurious hotel. Not only it is the place we started our lives together but its a beautiful place to revisit as often as we can. The garden lounge offers the most exquisite meals while looking at the resident tortoises roaming their lush gardens, romantic pathway and breathtaking view of Table Mountain rear. All the while the pianist creating a very romantic evening
0 replies
46 months ago
No words for incompetence
Logged a complaint to remove myself from debit order. Was contacted by an agent. Still processing debit order with the wrong bank details. Resulting in failed collections, affecting my credit rating for a poorly run service provider. Please allow me out of this ridiculous contract.
1 reply
46 months ago
NO FEEDBACK ON SETUP OF BUSINESS ACO****
Trying for 10days to access my business account. Hindering business processes.
1 reply
46 months ago
Pathetic communication
No communication regarding my Superfund clsim and trf to Sanlam 6 weeks no feedback
1 reply
46 months ago
Loadshedding billing affects credit score
The billings never stop and theres zero communication. After getting my account up to date because of returned debits due to them having captured my account details incorrectly, i requested to be removed from the debit order and pay them eft. They said it would be done when account is up to date, makes no sense when they have the wrong bamk account. So my credit looks poor for this account. I got it squared up. Only to have them bill me for 19 extra call outs due to the battery dying during loadshedding prompting them to come Unacceptable. I cant answer every call while at work if hku call every two minutes in a 2 hour loadshedding
1 reply
46 months ago
3.5hr wait - kids go hungry to sleep
I am utterly disappointed in the way my complaint was handled by the customer call centre. I ordered a pizza 18h30 last Thursday for dinner. I was contacted by the brancb that there is a delay and asked if i cohls collect. I declined and said i am happy to wait an extra 30 minutes. 3h30 hours later and no delivery i got in the car to get the pizza. My kids had fallen asleep waiting inevitability on an empty tummy. The restaurant apologized and so did the call centre. That's it. No attempt to show the customer they can do bettee. No offer of redoinng my pizza, delivering a warm and tasty pizza on time.
0 replies
86 months ago
No one can help
I am trying to get a paid up letter and keep getting redirected to other sources. Bottom line is I still have not received it.
1 reply
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (21.428571428571427%)
1 Star
9 (64.28571428571429%)