NM
Nsizw M
Active since Sep 2015
7
Reviews
0
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Reviews
7 reviews62 months ago
Poor Quality
I bought a 12.5kg of Ace Super Maize Meal and when i got home i discovered that the product was not of the best quality, it had molds, i contact the help line on the 23 Feb 2021 and was given a Ref Number and promised that someone was going to contact me within 72hours and today is the 4 March 2021 no contact whatsoever.
0 replies
84 months ago
New Policy for Shoprite-Goldspot-Vosloorus)
Your Customer Commitment: states the below, however this is not the case: Our customers’ shopping experience is what our business is all about and we aspire to: treat every customer with respect, no matter the amount of the sale, treat the customer as an individual, not as a sale, satisfy any reasonable expectation a customer might have, take time to understand the customer’s needs, take responsibility to ensure every problem is dealt with to a satisfactory conclusion, only make promises we intend to keep, call back or follow up if we promised to do so. Shoprite Goldspot in Vosloorus failed to live your company's values. the Manager Tim Shongwe refused to exchange an item bought at Shoprite Goldenwalk, he mentioned the New Policy that customers must go and exchange the item were they bought it.
0 replies
84 months ago
New Policy (Customer Services)
Today i went to Shoprite at Goldspot (Vosloorus) to exchange low fat milk for full cream, that i had bought at different Shoprite (Goldenwalk (Germiston), and the Manager told me about the new policy, whereby you are not allowed to exchange item you bought at (Goldenwalk), now what makes me angry is that the fact, the item to be exchanged is a Shoprite Brand. So for consumers this policy i feel is UNFAIR, kindly address.
0 replies
99 months ago
Unauthorised Debit
Taylin has been debiting my account with R95.00 and more over they have my ID numbers as a reference. this is a fraudulent transaction. i have never given concern for this.
0 replies
99 months ago
Details Obtained fraudulently
Base on the compliant i logged the turn around time and the assurance from 1life to ensure that my mothers policy is cancelled and her premiums to be refunded i have since allocted 4 out of 5 rating.
105 replies
100 months ago
Fraudulantly obtaining of Potential Clients information
Consultant intentionally failed to advise my Mother that he was selling her a Funeral Cover, he told her that he was from SASSA and they are busy updating the Pensioners Details on the SASSA systems.
210 replies
129 months ago
SIM SWOPPED WITHOUT VERIFYING OWNER OF NUMBER
A sim swop was done and subsequently fraudsters managed to get my logging details- one time password and R 5000.00 was fraudulently transferred from my account.<br> <br> 1. On the 27 July 2015 at around 15H00 I received an SMS from Vodacom advising me that a sim swop was being undertaken on my number (076 737 4650): I was in a meeting and I quickly went outside to make a call to Vodacom and only to find that my number was no-longer working.<br> <br> 2. On the 28 July 2015 in the morning I went to an ATM to withdraw money and I discovered that R 5000.00 was transferred out of my Account using Instant money: the transfer was sent to my number (076 737 4650) that the fraudster was using<br> <br> 3. When I checked my statement I discovered that at 17H35 on the 27 July 2015 a transfer of R 5000.00 was undertaken by the fraudsters who had my number and were able to get my internet banking credentials.<br> <br> 4. On the 28 July 2015 I went to the Vodacom Customer Centre at Eastgate to request my old number to be a
75 replies
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5 Star
0 (0%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)