DG
Douglas G
Active since Sep 2015
7
Reviews
0
Industries
Reviews
7 reviews5 days ago
Poor Service at KFC Parow Centre.
I had a horrible incident at KFC Parow Centre on Friday the 22nd of May.Even though I tried to reach out to KFC I was ignored as if I do not exist.
0 replies
12 months ago
Zestlife has an empathetic attitude towards employees
Zestlife has an empathetic attitude towards employees.The autonomous workplace environment has allowed me to function to the best of my ability.
1 reply
17 months ago
Unfair Billing
I have a tracker with Cartrack.On the 29th of November I received a call from them informing me that my unit was faulty and it needed to be replaced.I asked if I was going to be charged for that and the consultant said No.Surprisingly on the 22nd of December I received a call from Cartrack accounts department saying that I had been billed.This is not only unfair practice but it shows serious levels of misleading a client.Cartrack records calls and they surely have a call in which I clearly asked if I was going to be charged and was told no.Such kind of behaviour cannot be right and it should be stopped.
1 reply
25 months ago
Claim Experience
Thank you Christopher Ngiba for your wonderful service.You made a difference and you deserve recognition.It was one hell of a ride but you were awesome.
1 reply
26 months ago
Disgusting Service
The service(lack thereof)I have received and am still receiving from Monitor SA is at least appalling and at most disgusting .I bought a device from Mr Price which I successfully insured.I put a claim in March and that is when my ride to hell with Monitor SA started. They told me that they couldn't see my policy and then I supp**** them with a policy number and I thought the nightmare would come to an end but it hasn't until today.I have just been told that there is nothing they can do if Mr Price didn't sync my policy with their system.I was given an 086 number to call which nobody answers.The question is,is it my responsibility as a client to sync the policy?The answer is definitely No yet I am prejudiced because of their poor adminstration.After this claim I will cancel all my devices cover with them and look elsewhere.I am not prepared to go through this nonsense again.I know my responsibilities as a client but these guys are taking me for a ride.I am simply not happy.I have been calling but there is simply no progress.
1 reply
45 months ago
POOR SRVICE FROM CELL C
on the 24th of July I lost my cell phone which had a cell c simcard which I have ben using for more than 10 years.When I contacted Cell C to have my device blacklisted for insurance purposes I was sent from pillar to post.Eventually today I was told that the day my phone was lost I was not using a cell c sim card in the device which is totally wrong.My cell c sim is my only cell number.I had one phone which had my only sim card in it.The claim that I wasn't using the sim card on the day the phone was lost is beyond ridiculous.I am being prejudiced from lodging a successful claim over false information provided by Cell C.All I need is for Cell C to treat me fairly as a customer instead of giving me wrong information.
1 reply
64 months ago
Excellent customer service from Jabulile Ntsele
Got excellent customer service from Jabulile Ntsele.She made my claim process very easy and customer friendly.I have just received my device.Keep up the good work Jabulile.
1 reply
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)