NM
Nokuthula M
Active since Oct 2015
28
Reviews
0
Industries
Reviews
28 reviews1 month ago
Don't order from Marci Franc you will regret it!
I ordered a Cardigan on the 13th of March 2026. Today is the 23rd of April 2026 and still no delivery of my ordered item. This is the second time I ordered from them even on the first time I struggled to receive my order and only received it after 5 weeks. This time the wait is even worse, they don't respond to any queries, their email address doesn't even work. No courtesy at all towards customers no feedback, absolutely nothing. Absolutely ******* service
0 replies
18 months ago
Absa client service department reps are a dismal disappointment today
ABSA home loans client services department as got to discipline their service personnel, the behaviour that I received from Mirinda and Joelene is unacceptable and will not be taken lightly by me. The fact that there are no supervisors or team leads to take the complaints of clients seriously portrays how you take our business as well. I call and get through to Joelene and request for her to just move my debit today day earlier for only the month of December 2024 without hearing the full details or asking any clarity as clearly her work ethic for the day was on Black Friday and there was no interest to apply fully for her work her interest was clearly on discount. She just dismissed me and transferred me to collections so rudely. Then collections notices I’m not in arrears and I need to go back to client service which I encountered another nightmare as I was greeted by another rude and less interested individual called Mirinda. Clearly you need to send these people home as they have no interest at being at work today nor to service ABSA clients or maybe I’m the unlucky one today to face their wrath. Thank goodness for people like Koana who are passionate, more than willing to assist and ensure that Absa doesn’t lose clients based on less than helpful people like the likes of Mirinda and Joelene.
3 replies
20 months ago
Ooba and its appalling claims process
Ooba is so ridiculous, I call in to begin the claim process for my burst geyser. Why did I have to go through 4 different agents to eventually be asked several times which insurer are you insured with, uhm hello its Ooba since I called your 0860 00 66 22 number to process a claim. If you want to avoid frustrated home owners that are dealing with unforeseen events, get a ****** direct line if you guys are going to have 6 different insurers in the same ****** building and line. I am so disappointed and really considering leaving. I have been a client for 5 years and this was my first time having to claim and I have to go through hoops and hurdles just to speak to a consultant. FIX THIS!!!!
1 reply
21 months ago
No value for money!
I bought the Nivea Rose care hydrating face mist and it was only 3/4 full. Can’t purchase an item which is supposed to be 150ml for R102 and only receive 100mls in the content of the bottle. Do better! Clearly quality checks before orders are sent out or stock received by your warehouse is lacking. This unacceptable
0 replies
33 months ago
Worst online shopping experience Cotton on!
I ordered online on the 20th of September. 29th of September I still have not received my items so I call them. Very useless exercise I part took in calling their call centre. Cotton on for 9 days failed to mention they have no stock of the shoe I order only saying this after I call in. Now it’s a day before I’m supposed to utilise the shoe and the call centre agent instead of showing me the other colours they might have after asking for a link she instead sends me the names of the colour, yes the names. I don’t know if they know the essence of ordering online, you see what you order not the names of the item. Cotton on I want my refund in 2 hours not days or you guys better deliver my order by tomorrow morning. I’m one petty person and I will go to your head office to retrieve my money with great urgency. Don’t try me
0 replies
39 months ago
Medipost is set on killing me
Every month the dispensing of my chronic meds is delayed due to administration problems between the Medipost and the scanning out of my meds from my doctors office where they are delivered. I could care less if it is scanned or not. I want my medicine delivered on time every month without me constantly fighting or reminding you. I pay every month diligently. It is time to do your part as well. This will be the last time I am writing to you or calling as I have promised countless times over the phone that I will be pursuing the legal route should this continue. The next route I will be taking should this matter not be resolved immediately will be to the ombudsman. Whether the medicine is scanned out or not, your obligation is to provide the medicine as much as my obligation is to pay for it. I have had enough of this nonsense since July where it has become a monthly occurrence, enough is enough now.
1 reply
50 months ago
Fraudulent, Incompetent liar VODACOM
So around February this year I was called by a Vodacom call centre agent who offered me a discount on my DATA contract for similar benefits. I initially had a 50GB anytime and 30 NightOwl contract with vodacom for R365 and was offered a 20GB Anytime with additional 20GB promotional data for Anytime making my Anytime DATA 40GB and night time would also be 40GB night owl data for only R199. Given the economy and the pandemic this seemed like a good deal. Surprise, surprise a month later the deal is implemented and I see a decreased amount being debited by Vodacom. But to my unpleasant surprise I realize that I am not surviving the month with my data allocation like before, so I wait for April to see if it is a mistake and realize I am only receiving 20GB Anytime and 40GB NightTime. Vodacom please don't patronize me, I work during the day I am not an Owl who will waiting for Midnight DATA to be activated so that I can work. What your call centre representative did with me was misleading and down right fraudulent. I have called your call centre to report this matter and 72 hours have passed and still no feedback, so stupid old me calls again to be told since my DATA sim which is inside a router is unable to receive calls (Wow captain obvious) you guys are unable to call back since the number I'm using to report the matter is prepaid, even though the prepaid number is also Vodacom but you won't be able to call me back (Let me guess such is done to be able to bill your customers for assisting them right). I am very upset to say the least and I want this matter to be resolved in the next 24 hours or could you kindly give me an option to cancel this ****** contract online as I initially applied for it online.
3 replies
56 months ago
Vox Telecoms, please Do Better
I don't understand the difficulty of getting a router installed. I have been with Vox since 2020 in September and had no issues when you first installed it, now that I have changed from vumatel to openserve, it's been a roller coaster of below zero services from you guys. First, openserve took forever to install my home fibre and I had to fight to be connected. Now vumatel has requested their hardware back and now I'm out of connection again for 3 days now as it is near impossible for an on-site technician to be contacted by your technical ops call centre. I don't even want to mention how my account manager Clinton Green is never available to take calls. Should this matter not be resolved by Close of Business today, you are more than welcome to come to collect your installed nonsense and I will search for a new service provider. This is beyond unacceptable!!
2 replies
56 months ago
Fraudulent Cashier at KFC Selcourt
I have just visited KFC Selcourt to get a deluxe Brekkie box. I was so disgusted to learn that Nomfundo the cashier working the drive-thru did not ask me to Add R2 for "Add Hope" but automatically charged it to my bill. This raises so many alarm bells as this is FRAUDULENT behavior. What she did is unacceptable and raises a concern as to what other lengths have your staff members gone to?! Is this a regular practice? Do they double charge us for more personal gain? I am truly disgusted by this behavior. It's the principle at hand that is being questioned here.
0 replies
72 months ago
Unacceptable practice and service
I have been a Capitec Bank client for 7 years now, I stand to be corrected. I have had a credit card from Capitec for 3 years now. I am disappointed with your service recently. My debit order for my credit card didn't go off this month and next day I get an sms stating "My credit card payment was due on the 24th of June, please make payment today". Now I asked for payment to be taken on the 25th of every month not the 24th, I get my salary clocks in on the 24th but to avoid such unnecessary smses and incurring interest/ arrears on missed payment I opted for payment on the 25th as my Salary is guaranteed on the 25th by my employer but it seems like capitec bank has a mind of its own and are doing as they please with my money in my bank account instead of what we had agreed on. Then when you call in to inquire about what is going on regarding missed payment smses, you are met with call centre agents like Sinead who as less than eager to assist and sound as if we are irritating or bothering them with our queries. I'm not impressed at all with the level of service I received and doesn't give me any enthusiasm to invite more of my family and friends to join the bank which I found delightful and efficient.
2 replies
Review Distribution
5 Star
2 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (7.142857142857143%)
1 Star
24 (85.71428571428571%)