Active since Oct 2015
Any time we log a call, the problem is sorted out quickly and efficiently. Nathan Marks is always available to us and is extremely efficient and professional.
No feedback on refund due to the National SPCA - Like Minds supplier contracted by Vodacom
Migration of National Council of SPCAs packages in July 2025 with no proof of authorised person having approved the migrations - been asking for proof of the recording since early September 2025 and still waiting despite escalations. As a non-profit organisation we cannot afford to keep paying an extra R3335.00 per month with no proof of authorisation.
I purchased 4 chairs and a gazebo online on 29/08/23. I was informed on 03/09/23 that the chairs were actually discontinued and should not have been on the website, so I advised the person to credit my card and just deliver the gazebo. This was done on 04/09/23. I was then told by Leroy Merlin that the refund would take 7-10 working days. It is now 14 days and I have not been refunded. I have tried to get some form of response from the Boksburg branch regarding my refund and have lost it on the phone with the one manager due to not being refunded and due to no one bothering to respond to my emails. It is shocking that it has been 14 working days and I STILL HAVE NOT BEEN REFUNDED and no one bothers to email me or call me back, even to just acknowledge that they are working on the matter. Leroy Merlin are quick to take your money, but take over 3 weeks to refund you and I'm still waiting. Never been so disappointed and angry with a company in my life. I want my money back!!!!! Especially as this was no fault of my own. I think I shall have to go to the Consumer Goods and Services Ombudsman to get Leroy Merlin to refund me.
We booked to renew two driver's licenses on Monday morning for the Tuesday afternoon appointment. Staff are efficient and professional, the offices are clean, parking is safe and it took us 40 minutes from arrival to departure to renew two driver's licenses. Travel time from Alberton was approximately 30 minutes each way. We highly recommend that this RTMC is used for licenses.
We reported a signal issue to Vodacom approximately 6 years ago and we actually moved our account from Vodacom to MTN. We have now gone back to Vodacom and the signal issue has not been sorted out. When we advise Vodacom that this particular cell number is the emergency cell number for animal cruelty, around the country and we are struggling with signal, we now have to call their signal centre and they will do an investigation regarding the signal. Who knows how long that will take and in the mean time, how many animals must suffer?
Polokwane SPCA have been trying to move our payroll from one bookkeeper to another and they were promised this would be sorted out within 3 days in December. It is now nearly the end of January and this still has not been done and this SPCA has not been able to pay SARS and we need to load and pay salaries for January by Tuesday and despite all the emails etc, SAGE has not bothered to get this sorted out.
We have been trying to change bank signatories on the Polokwane SPCAs bank account for over 3 months now and we were promised it will be sorted out by close of business yesterday and still nothing. The SPCA cannot pay accounts and this affects their ability to protect the animals in Polokwane.
We have been trying since September to get signatories changed on the bank account. Now that we have changed them, Nedbank is 'processing' the resignations of the other signatories. We have been asking for weeks now to get this sorted out and it falls on deaf ears and now the power has been cut at the charity shop as we cannot pay accounts as we cannot access the banking.
We have been trying to get our money paid into our new business account for two weeks now and the person who I was in contact with has not bothered to respond to me, and his phone just rings. The money belongs to our business, NOT ABSA and we want the money paid out to our business account urgently
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