TM
Tshepiso M
Active since Oct 2015
5
Reviews
0
Industries
Reviews
5 reviews29 months ago
Don't make your problems mine... I saw what I saw and paid for it!
Firstly, they do not deserve any star rating because WOW... The concept "you pay what you see" cannot only apply in store. You cannot cancel my purchase and refund me without informing me and think that your "obvious error" rule will stick as per Anthea Oliver and her team leader Kirk Devries. Mind you... this disclaimer says " not obliged" not that they will cancel orders and refund customers without any communication whatsoever. Their disclaimer reads " Whilst all precautions are taken by the Company to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, Game is not obliged to provide you with the affected product or service. Game will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid." I received no communication, so I can decide whether I want the refund or not as I am "entitled" to a cancellation or a refund in such circumstances, which makes it my decision, not theirs. On top of all that , I must wait for about 7 days for the refund to reflect into my account...NEVER! I saw the price I saw, made payment and therefore should receive my goods, end of story. @kirk @Seshnie and their staff... Do not make your problems my problems asseblief! As I patiently await my delivery and collection date.
71 replies
56 months ago
Great service
Struggling to buy a car,Riyadh was able to assist and was so patient with me through out the process and the after sale at the comfort and safety of my own home. Would definitely recommend them to anyone.
0 replies
58 months ago
Fibre Fault
I have been sitting without connection for over 4 days, I have logged a call on the connection fault with no success of my connection being fixed. I have to be one following up with them and they do not keep me updated. I am working from home and this is turning out to be a nightmare , I have spent over R500 so I can work. Their service is pathetic , come tomorrow, they will be the first to debit my account. Can I have someone come check the issue as promised yesterday already. I am working at a loss here.
0 replies
60 months ago
Liability Refusal
On the 28th of March, I was driven into by a company vehicle from Quatro holdings driven by L Sambane . Their Fleet Manager Hannes Swiglaar provided a contact number 0861440000, which is their switchboard number where I was then redirected to someone named Ricaars( not certain about the spelling) who then gave me details to their broker Hazel , @Orion Broking Solution. Long story short, claim was submitted to @Renasa Insurance Company limited , Khetani and Vanessa which were handling the claim refused liability of the claim on the basis that I supposedly hit into their client's stationery vehicle, which I argued , then I was told that I was driving at a high speed and failed to keep a "look out". What does that mean? Asked for the speed I was supposedly driving at and that question was not answered and not given to me as my vehicle still sits in storage without an assessor coming out to asses my vehicle for any conclusion to be reached. What investigation process are they following? I clearly do not have insurance on my vehicle and they are taking advantage of that as I am representing myself. I am now put in a position to hire a lawyer ( which I cannot afford by the way) and I am in the process of doing just that as I am being treated unfairly and not within the insurance laws, why? because I am the disadvantaged party in this situation? Pictures of the incident clearly proves that I was hit into and they are finding every way possible not fix my vehicle. My livelihood is being compromised even further. Is this how Quatro and their service providers work and treat the people?
0 replies
127 months ago
I was locked in the ladies for over 15 minutes
I was locked in the toilet for over 15 minutes, and the manager nor the staff apologised, instead they sent over 3 shots of strawberry lips,and no formal apology or whatsoever. Really disappointed in the disappointment carried through by the staff and management, I wouldn't not refer anyone to this place
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)