MD
Mandy D
Active since Nov 2015
8
Reviews
0
Industries
Reviews
8 reviews66 months ago
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I would just like to say that Nedbank service is the worst. They pride in making a difference but they don't they a nightmare, The call centre agent I dealt with on Monday 03/11 assisted me seemed helpful but communicated incorrect details stating my investment money will be paid out the following working say. on top of that I had to pay R310.00 charges on each of the R1000 I invested what a rip off when it's my money and I will be receiving half of it back. What ****ed me off even more when I the case numbers: 40481447/40481974 not to mention that this call centre agent didn't log the 3rd case and that none at this institute cares about the fact that it is an emergency and I needed the money like in yesterday. I even stated that it is an emergency. I spoke to a Nomonde whom did sound like she had any empathy at all and stated it takes 3-5 workings days. I think that i need to move my account cause I can rather pay more bank charges and get a better service, this is absolutely ridiculous!!!! Do you know that I could lose every thing if this money is not credited to my account ASAP it is life and death situation but NEDBANK doesn't care!!!!!!!!!!!!
0 replies
91 months ago
Poor Service!!!!!!!!!!!!! False Advertising!!!!!!!!!!!!!!!!!!
Poor Service!!!!!!!!!!!!!!!! I withdraw money 06h31am, 01/11/2018 from Nedbank ATM at the Masakhane Station1 in Millerton - ATM P395 (the amount requested was R4000) when awaiting for my money to come out the ATM indicated there was a technical problem and awaiting to retry, I waited to see what happens but to no avail did my money come out and gave me a slip indicating the transaction was cancelled, yet the R4000 when off my account and I never got the money. I then called the call centre which I was told that by 12h00pm 01/11/2018 my R4000 should reflect but will log a case in the interim should my money not go back onto my account they will investigate and the consultant gave me a reference no: ********** 0. I followed up with a call and was told I need to wait for 6 workings days... this is ridiculous cause I need my money and I need to pay my house with that money how can I explain to whom ever this is my problem, I went to Nedbank thinking I would get a better service and because of their prestige advertising! I was with Absa and if this had happened my money would have been available immediately, which makes me wonder should I not go back to them??? I fail to under stand they I have to wait for my money when your machines is faulty!!! I WANT MY MONEY AND I WANT IT TODAY!!!!!
840 replies
122 months ago
Not selling a service being advertised...
Tow whom it concern<br> <br> I find it concerning that when an account is being opened no type of confirmation letter is handed but a printed slip as confirmation,<br> a minor opened this account: 1463852388/card no: 5284972246963967, identity number: 9906015099087 if which I feel the consultant assisting should have guided him accordingly and handed him the correct documentation.<br> Please note your television ads doesn't display this as it displays an efficient service and helpful as well,<br> <br> I think you are contradicting yourselves in this regard cause of you lead through example of your add the correct assistance you have been given to this person.<br> <br> Please note I expect a call with regards to this and the problem to be rectified with regards to receiving the letter of confirmation stating the account has been opened by Capitec!<br> <br> Regards<br> Kyle Prince
75 replies
123 months ago
Threatening to blacklist me
Dear All<br> <br> I am highly irate as my name is being tarnished when I took the time to enquire on my account as no SMS/Email/Statement was forwarded to me since end January 2016?<br> I received a statement on the 08/03/2016 which is dated for the 29/02/2016 referring to account: 0231140500?<br> Furthermore to the statement I received an SMS which states the following: Your Mr Price account is in Arrears and the Credit Bureau has been notified of Default, pay R280.00 immediately or call 0800547843.<br> <br> My request to forward me my account details was failed as none acknowledged my e-mail, I am extremely disappointed and feel as if I can't manage my account.<br> <br> Please can this matter be tended to?
0 replies
125 months ago
Disgusting servive!!!
Hi All<br> <br> I called into your call center this morning on 0831066639 to confirm some details the call center agent was a lady whom 1st of all didn't identify herself when answering and seemed agitated and wasn't even helpful,<br> <br> When I told her about her attitude she just transferred me to another department whilst I am still speaking,<br> <br> If you training your agents like this then I would want to buy from you and let the others know about it.
75 replies
126 months ago
Poor production quality check
Hi <br> <br> I sent a complaint via e-mail/Hello Peter of which I have not received any response,<br> <br> Is this how you treat customers / refuse to take criticism.
0 replies
127 months ago
product inspection
Hi All<br> <br> I am disappointed in the product inspection at Truda Snacks as my daughter brought Chicken Naks 16g , the packet was half empty, there was just a few, <br> <br> I left the packet sealed as I was disgusted the production line was not checked properly before sending it out for distribution.<br> <br> Am very disappointed :(
0 replies
127 months ago
Poor Serivce!!!
Hi<br> <br> I am extremely irate at the poor service I have received, I have been placed under Debt Counselling by National Debt advisors last year September 2014 and then cancelled it with them,<br> I contacted them recently of which I spoke to a Tyrone a Debt Advisor whom was going to deal with my matter,<br> <br> He promised to call me of which I had to call him on Monday 09/11 @ 08h30am to follow-up and he returned my call stating he will e-mail me the requested details,<br> I then called him on 10/11 to confirm if this will be done and he advised that he had called me back x3 times of which I didn't answer, whilst I only received x1 call from him on the 09/11 @ 09h19am, He had a snotty attitude and later admitted he didn't contact me again and said me request is still in process,<br> <br> I am disgusted by the service rendered and till date have not received a call from them, I want every one to see this and note not to use them!!!!!
75 replies
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2 Star
6 (75%)
1 Star
2 (25%)