Active since Nov 2015
Early this morning we got up with the sounds of windows breaking, the guy leaving is bin bags has flung it with so much of force that he had broke my lounge window. It is quite a distance from the road to lounge window - why did he have to throw it so hard. This is not acceptable, we look after our properties and belongings as the cost of living is very high, not for a DSW Employee to break it. Urgent response and plan of action is required
I decided to share this on this platform before taking my matter to the Ombudsman. Since November 2023, I've been requesting for Vitality to be removed, and also removed from my premium that was being debited from my Life Insurance... I've been going back and forth and every person I spoke to at Vitality said that it was either back dated or that Vitality has been removed. In January 2024, a ridiculous amount was being debited if my bank account, and when enquiring I've been told that Vitality has been removed, but the Life Department is stalling and hasn't removed it.. February 2024, Discovery has sent me a notification that my Life Cover is now being Cancelled.... This has been going back and forth since November 2023 and too date nothing has been resolved, nor was Vitality removed from my Life Premium and I WAS BEING CHARGED EVERY TIME THAT THE ENORMOUS AMOUNTS HAVE BEEN RETURNED Discovery Life is ever so happy to receive a client but when a client requests a change, it takes 4 months and still not resolved rather they would return to you saying your policy is now canceled.
On various occasions I do Top-up's via Payfast... the cash is deducted from my account immediately but does not reflect on my Hollywood account... I've sent an email... got a response from a lady named Londeka and still waiting for my monies to reflect. Now why deduct my funds and not topup my account?????
Store : Makro Cornubia I had purchased a Gas Stove on the 7 December 2020, got it booked in to pick up the next day. Upon booking the stove for pick, the Indian lady (that uses big glasses) was rude from the start. She asked her collegue to book the stove, with absolutely no sense of urgency, she then went on to tell the gentleman that helped me with the stove that he should not take anymore items to book because there was no space, you could see the embarrassment in the gentleman's face. The right thing was to wait for us to leave, then say whatever she needed too. Upon fetching the stove the very next day, the very same lady left the stove for my fiance to take to the car himself. Do they not bother getting someone to assist the client ? A trolley porter saw my fiance and helped him instead the lady getting someone from Makro to assist. We pay for our goods and expect better service. There are alot of people who are more efficient, customer focused and a peoples person than the lady that assisted us. Makro Cornubia should re-train staff on Customer Service
Very disappointed with Steers in Umdloti. I order 2 sets of Chicken burgers as we do not eat beef.... absolute disgust and totalling disappointing at how the staff do not pay attention to clients orders.
This lady is an absolute dedicated worker...she has kept me informed evry step of the way. ....well done Rosemary....<br> Kim S
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