Active since Nov 2015
Sitting at the drive through receiving window while writing this, waiting for food. Not impressed.
I placed an order online witch was accepted by the store. When we got there, we were told that they were closed and are not serving customers. As for the Sasol shop, as you walk in the front main door, you are hit with the stench of the toilets. This business seems like they became complacent and are not focussed on quality or customer service.
KInross SASOL Garage, great food and great service!
My father has shopped her since I was a little child and I shop here to this day. Never had any issues. That says a lot.
After no response via email, I will post it here and see if I get some response. Good day I am not happy with the level of service I received from you. First, you cancelled items that I ordered because they were not in stock, but it showed that it was available online. Imagine if I were physically in your store and put an item in my trolley, and at the till you take it out and say, we can not let you buy this item because there is not enough. The delivery date was set for the 20th of May. Nothing was delivered with no notification and we cancelled plans for nothing. I think I will use a different store next time. After doing your survey I learnt that Builders and Game are part of your company. Should I rather avoid those companies too?
Very bad experience! 1 hour delay on first trip, 2 hours delay on second trip. I do not recomend this company!
I have had slow, poor and no service for months now. You log a ticket an someone gets in touch with you and every consultant runs you throug the same drill getting you to reset the same setting here and there. At the end of the day you sit with the same frustrations and nothing is resolved. I have insisted on a technitian to come out and test the line, but i was ignored on that.
I ordered an item from them and i am not receiving the item nor any service.
I used to get good service here but it seems that they are dropping the ball. For the price you would expext alot better. I will be taking my business elsewhere.
Went in store at Secunda to enquire about a sensor. The lady i spoke to seemed to be the manager. She took my details and said that she will call me the next week as they will get stock in. I quipped to how businesses take your number and seldom call you back. She unamused told me that they will defenitly call me to let me know. Guess who never called.
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